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The purpose of this paper is to provide a review of content management in the context of information architecture.

The method adopted is a review of definitions of information architecture and an analysis of the importance of content and its management within information architecture.

Concludes that reality will not necessarily match the vision of organisations investing in information architecture.

The paper considers practical issues around content and records management.

North Kirklees, an urban area in the East of England, known to have a 6.8 per cent incidence of Coronary Heart Disease (CHD), embarked on a nurse‐led CHD primary prevention service in order to improve residents' health. This paper seeks to investigate this serice.

Keen to utilise the principles of performance management, the team applied the European Foundation for Quality Management (EFQM) Excellence Model RADAR logic believing that it would strengthen their “results orientation”. This paper investigates the results.

Using RADAR, the team identified baseline data for CHD health indicators. The teams were then equipped to set targets for continuous improvement, thereby increasing their potential to progress local residents' health. The case‐study findings enable others to adopt a similar approach in their pursuit of excellence.

The CHD Primary Prevention team focused only on performance results in the first instance and did not look at other EFQM Excellence Model results areas.

The paper describes an original case study into how nurses applied RADAR, which gives insight into the team's experiences during their 18‐month journey.

A publication issued by the Department of Health Wellington, New Zealand, contains the following interesting article which recently appeared in the Wellington “Evening Post”:—

In concluding their review of the environmental and social performance of some 86 worldwide retailers Storebrand Investments (2003) argued that “Shopping is increasingly becoming a leisure activity – done not out of necessity but out of luxury. The long term effects of encouraging consumerism, which is in direct conflict with the definition of being sustainable, is a real conflict to tackle as a retailer” and they encouraged retailers to address this important challenge. In many ways consumerism has become an increasingly defining characteristic of modern, nay post modern, societies (Stearns, 1997) while at the same time sustainability has moved higher and higher up political agendas around the world. This short article looks to explore some of the tensions between consumerism and sustainable retailing. It begins by providing a basic outline of sustainable development and consumerism and of the role of retailing in linking production and consumption and it then examines some of the ways in which UK based retailers are looking to address sustainability agendas.

The cardinal point to note here is that the development (and unfortunately the likely potential) of area policy is intimately related to the actual character of British social policy. Whilst area policy has been strongly influenced by Pigou's welfare economics, by the rise of scientific management in the delivery of social services (cf Jaques 1976; Whittington and Bellamy 1979), by the accompanying development of operational analyses and by the creation of social economics (see Pigou 1938; Sandford 1977), social policy continues to be enmeshed with the flavours of Benthamite utilitatianism and Social Darwinism (see, above all, the Beveridge Report 1942; Booth 1889; Rowntree 1922, 1946; Webb 1926). Consequently, for their entire history area policies have been coloured by the principles of a national minimum for the many and giving poorer areas a hand up, rather than a hand out. The preceived need to save money (C.S.E. State Apparatus and Expenditure Group 1979; Klein 1974) and the (supposed) ennobling effects of self help have been the twin marching orders for area policy for decades. Private industry is inadvertently called upon to plug the resulting gaps in public provision. The conjunction of a reluctant state and a meandering private sector has fashioned the decaying urban areas of today. Whilst a large degree of party politics and commitment has characterised the general debate over the removal of poverty (Holman 1973; MacGregor 1981), this has for the most part bypassed the ‘marginal’ poorer areas (cf Green forthcoming). Their inhabitants are not usually numerically significant enough to sway general, party policies (cf Boulding 1967) and the problems of most notably the inner cities has been underplayed.

Sane and civilised people, capable of thinking clearly, now recognise that if the peace of the world is to be secured, and that if another and even greater cataclysm is to be prevented, the Huns and their accomplices must be crushed, and crushed so completely that their recovery of the power to do evil shall be rendered utterly impossible. The persons who are “Pro‐German” for reasons at present best known to themselves, and the peace‐at‐any‐price cranks, may be left out of consideration except in so far as the advisability of placing the former under lock and key and the latter in lunatic asylums demands attention. A premature and inconclusive peace which would make it possible for our abominable enemies to rise again and threaten civilised mankind is unthinkable, and the Allied Powers must of necessity carry on the war until the Thugs of Europe have bitten the dust and have been compelled to sue for peace without terms or conditions. When the “Central Powers” have been forced to their knees, and the Allied armies of occupation have made them taste the bitterness and humiliation of invasion, the surviving criminals will be placed at the bar to receive the sentence of their judges, while the populations who have approved and applauded their hideous acts must also have adequate punishment meted out to them. What form is that punishment to take? The long and ghastly account has got to be read out and settled—so far as it can be settled in this world. What is to be the settlement?

Knight's Industrial Law Reports goes into a new style and format as Managerial Law This issue of KILR is restyled Managerial Law and it now appears on a continuous updating basis rather than as a monthly routine affair.