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The purpose of this paper is to develop a new model in which the interrelationship between the barriers can be determined that hinder the implementation of effective recycling processes in the plastic sectors of India.

Today manufacturers do not want their input to be deemed waste and subsequently be discarded, so their efforts and resources have been channeled into the development of efficient recycling methods. However, there are several barriers hindering the implementation of effective and efficient recycling. In this paper several of the most influential barriers are taken into consideration and implemented in the interpretive structural modeling.

The results divided the barriers into four clusters and identified the weak and strong barriers and implemented relationships between them.

Globally plastic waste has been steadily increasing. Recycling plastic has received much attention because many companies are using it as a strategic tool to serve their customers and to generate good revenue, but there is a lack of effective recycling units in India. The work of this paper and its results will be helpful in the implementation of an effective and efficient recycling unit for the plastic sector.

The recycling process can be improved by avoiding barriers of PLASTIC recycling.

In this paper, the plastic industries of India are studied and analyzed, and the barriers are found.

The purpose of this paper is to develop a new model – namely service quality enhancement – in the electricity utility sector of south India and to test this model's fitness.

Effective customer satisfaction investigation is a very important precondition for a power supply enterprise to win in the market competition. The problems that need to be solved for the power supply enterprise are how to use advanced and practiced methods to evaluate electricity customer satisfaction, and how to use results of the evaluation to improve their service. Planning and operating modern electric power systems involves several interlinked and complex tasks. In this paper, structural equation modeling (SEM) is applied to the electricity utility service model to verify service quality satisfaction. To determine the scope of the electricity industry and its relationship with overall service quality, a questionnaire-based survey was conducted and a standard questionnaire was designed for all customers in different groups of stakeholders (i.e. domestic, industrial, agricultural, public organization). To investigate the respondents’ perceptions regarding the service quality of the electricity utility industry, 200 questionnaires were sent, and from these 169 responses were collected, consisting of 53 responses from the domestic sector, 43 industrial, 30 agricultural, and the remaining 43 from public organization consumers. Then a model was constructed using SEM and tested by Amos 18 to verify the casual relationship between the measured dimensions and the electricity service quality.

The results indicate that electricity service has a direct relationship with the dimensions of reliability, tangibility, empathy responsiveness, assurance, security and stability.

In this era electricity is the vital need, but due to regular interruptions in the electricity service, customer dissatisfaction is the measured issue. At the current time, the Indian electricity utility sector enjoys a monopolistic business. Therefore, there is hardly any effort to improve the service quality in this sector due to a lack of administrative pressure and reformation measures. Indian electricity consumers face many quality-related problems as far as the distribution of electricity is concerned. In order to assess service quality in electricity distribution, a survey has been conducted in this work to extract quality constructs from a customer's perspective. One of the contributions of this work is that on the basis of results obtained from factor analysis of the survey data, an instrument has been proposed for the first time in the Indian context, consisting of seven dimensions (reliability, tangibility, empathy, responsiveness, assurance, security and stability). This instrument would help to measure the service quality of the Indian electricity utility sectors, and it provides insights for managers and administrators to set a service standard to fill the service gap. SEM is a tool is used for confirmatory and exploratory factor analysis. It is used to test and validate standard instruments. Through confirmatory and exploratory factor analysis using SEM, the proposed service quality model has been tested and validated for practical acceptance in Indian electricity industry.

Plastics waste management is a critical agenda for the global community. Recycling is the most important strategy option for recovering plastics wastes. This study aims to review reverse logistics (RL) implementation practices and conceptualizing it to the plastic recycling system.

The paper is organized after evaluating the studies related to plastics waste recycling and analyzing the available frameworks to use RL as a strategic tool.

The paper has investigated that previous research on RL implementation focused on a few stages of RL activities and did not include the most important issues. However, for successful RL implementation, taking into account the whole stage and including the most important factors is very important. To elaborate on this finding a new conceptual framework is developed.

The paper is fully based on literature review and international reports. The developed framework is required for further empirical validation in the plastics sector.

The paper has considered the important issues and the applications of those factors that can improve plastics recycling performances.

This study can enhance the active involvement of main actors (plastics producers, users, municipal and recyclers) in the plastics recycling system.

This paper deliberates on how RL can be conceptualized and implemented in plastics recycling systems in considering the most important factors for plastics recycling.