Siddharth Varma, Subhash Wadhwa and S.G. Deshmukh
When a supply chain initiative is taken up by a firm a number of issues come up during implementation. The purpose of this paper is to identify some of the major issues related to…
Abstract
Purpose
When a supply chain initiative is taken up by a firm a number of issues come up during implementation. The purpose of this paper is to identify some of the major issues related to such implementation and draw out practices from literature to serve as remedies for these issues.
Design/methodology/approach
The paper starts by suggesting a broad framework for implementing supply chain management (SCM) in a firm. This consists of strategy formulation, identification of areas for improving material flow, identifying issues in these areas, and finally performance evaluation in order to determine how well the supply chain initiative has been implemented. Subsequently, the paper follows this framework step by step and in the process identifies the issues likely to arise in the process of SCM implementation. By reviewing current literature it suggests how these issues can be handled effectively.
Findings
The major issues related to SCM implementation are in the areas of logistics, outsourcing/partnerships, and environment. Apart from these issues the prerequisite for implementation is formulation of strategy while the final step in the exercise is performance evaluation. These two activities need to be handled carefully also.
Practical implications
The paper has important implications for the industry since it tries to bring out practices which would help in successful implementation of SCM in a firm. This is more so for the process industry which has lagged behind its counterparts in other industries with respect to implementation of SCM.
Originality/value
The value of this paper which is based on extensive literature review lies in: suggesting a framework to implement SCM, identifying likely issues, and suggesting ways to handle them. The summary diagrams would definitely facilitate understanding. This can be of interest to SCM personnel in the industry. Major contributions by researchers relevant to handling the issues have been tabulated at the end which can be useful for academicians.
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M. Palani Natha Raja, S.G. Deshmukh and Subhash Wadhwa
The purpose of this paper is to describe research which compared quality awards and the selection of criteria for assessing health care processes quality status, in private sector…
Abstract
Purpose
The purpose of this paper is to describe research which compared quality awards and the selection of criteria for assessing health care processes quality status, in private sector health care institutions in India.
Design/methodology/approach
A comparison of quality awards was performed and criteria were selected for assessing health care processes quality status. The relationships in the model, as measured by the instrument, was the work's main objective. Using the Malcolm Baldrige National Quality Award, European Foundation for Quality Management and Kanji Business Excellence Model, common factors were extracted to measure the quality perceptions of health care organizations and to measure the relationships among the quality dimensions. The sample selected for this study comprised healthcare stakeholders.
Findings
As a result of respondents' knowledge, data provide unique insights into the relationships among the dimensions that compose quality in healthcare organizations. Principal component analysis was used to identify relationships among service quality dimensions in the developed quality framework. Specifically, the relationship between leadership, resource measurement, people management, process management and customer satisfaction.
Originality/value
The research shows that developing a measurement instrument is an important step in assessing an organisation's actual or perception of quality and assessing customer's perception is one way to improve service quality.
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Siddharth Varma, Subhash Wadhwa and S.G. Deshmukh
Performance evaluation in supply chain management (SCM) is not a straightforward task. This becomes even more complicated while evaluating a process industry supply chain because…
Abstract
Purpose
Performance evaluation in supply chain management (SCM) is not a straightforward task. This becomes even more complicated while evaluating a process industry supply chain because of its inherently different characteristics. The purpose of this paper is to suggest a method to evaluate the performance of one such process supply chain, namely the petroleum industry supply chain.
Design/methodology/approach
The paper uses a combination of analytical hierarchy process (AHP) and balanced scorecard (BSC) for evaluating performance of the petroleum supply chain. The choice of factors determining supply chain performance under the four perspectives of BSC has been validated using opinion from subject matter experts (SMEs). In order to determine relative importance of criteria opinion of SMEs has been collected in the form of pairwise comparisons. Using these comparisons, the AHP technique has been applied to determine the relative weights of various perspectives as well as the factors under each perspective.
Findings
The importance of four perspectives with respect to petroleum supply chain performance in descending order of importance comes out as: customer, financial, internal business process, innovation and learning. Within these perspectives, the following factors seem to be most important respectively: purity of product, market share, steady supply of raw material and use of information technology.
Practical implications
Most research work has focused on discrete part manufacturing supply chains. Process industry supply chains deserve a different treatment due to their inherently different characteristics. The methodology suggested in this paper tries to include these characteristics and can help in comparing performance of supply chains of different petroleum companies.
Originality/value
The value of this paper lies in the unique approach towards determining the performance of process industry supply chains. By using BSC, non‐financial factors have also been taken into account. Opinion of SMEs has been quantified using the AHP technique thus converting qualitative data to quantitative data.
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Neha Gahlawat and Subhash C. Kundu
The purpose of this paper is to examine the relationship between participatory HRM and firm performance through a series of mediators.
Abstract
Purpose
The purpose of this paper is to examine the relationship between participatory HRM and firm performance through a series of mediators.
Design/methodology/approach
Primary data were collected from 569 respondents belonging to 207 organizations operating in India. Structural equation modeling and bootstrapping via PROCESS were used to analyze the hypothesized relationships between participatory HRM and firm performance.
Findings
The study has highlighted that participatory HRM in the form of self-managed teams, flexible work arrangements and empowerment results in better organizational climate, heightened affective commitment, reduced intention to leave and enhanced firm performance. Furthermore, it has been established that organizational climate, affective commitment and intention to leave serially mediate the relationship between participatory HRM and firm performance.
Practical implications
The study gives strong indications that adopting bundle of participatory HRM practices is beneficial for generating positive organizational climate, enhanced employee attitudes and superior firm performance.
Originality/value
By establishing serial mediation through organizational climate, affective commitment and employees’ intention to leave, this study brings new insights into the interpretation of underlying mechanism existing between participatory HRM and firm performance, thus uniquely contributes to the HRM and OB literature.
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This paper aims to examine the legal position and utility of preamble and also to determine what role has been played by Preambles in new trends in Bangladesh and Indian…
Abstract
Purpose
This paper aims to examine the legal position and utility of preamble and also to determine what role has been played by Preambles in new trends in Bangladesh and Indian Constitutional Law.
Design/methodology/approach
The research methodology undertaken in this project is analytical method of research and comparative research.
Findings
In this paper, the first legal and academic dispute and a matter of arguments and discussions that whether preamble should be treated as a part of constitution is discussed. Also, this paper tries to examine the matter of interpretational value of preamble, i.e. role of preamble in interpretation of constitution vis-à-vis of statutes. Finally, this paper examines in particular the details of preambles of two countries that have played a prominent part in the development of Constitutionalism in India and Bangladesh.
Originality/value
This research work is based on both primary and secondary data. The main sources of this study include like textbooks, journal articles, some important daily newspapers, online documents and some publications. The study has also relied on decided cases of Apex Court of Bangladesh and the Subcontinent.
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Sumanta Das, Akhilesh Barve, Naresh Chandra Sahu and Devendra K. Yadav
This paper aims to identify, analyze and evaluate the major enablers for the sustainable public distribution system (PDS) supply chain in India in lessening food insecurity by…
Abstract
Purpose
This paper aims to identify, analyze and evaluate the major enablers for the sustainable public distribution system (PDS) supply chain in India in lessening food insecurity by distributing essentials food grains at a subsidized rate.
Design/methodology/approach
The major enablers for the sustainable PDS supply chain were explored by conducting the literature survey and discussion with academic and warehouse experts. Then, the fuzzy-DEMATEL (decision-making trial and evaluation laboratory) technique was applied to develop a causal model that analyses the interaction among the identified enablers.
Findings
This study recognizes fifteen enablers through literature survey and experts' opinions. The present work concludes that “proper identification of the PDS beneficiaries” and “willingness and commitment of the top management and policymaker” are the two major enablers for the sustainable PDS supply chain.
Research limitations/implications
This work would be helpful for profoundly understanding the major enablers, and how they are affecting the entire PDS supply chain. The study would be beneficial for the general people and the entire society straightforwardly by providing suggestions for food security.
Originality/value
Identifying and analyzing the major enablers for the sustainable PDS supply chain helps to visualize the problem more effectively and efficiently. Besides, the causal model explains a comprehensive perspective on the identified enablers.
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Jaya Priyadarshini and Amit Kumar Gupta
A flexible manufacturing system (FMS) helps improve the system’s performance, thus increasing its overall competitiveness. FMS is an essential component of Industry 4.0 (I4.0)…
Abstract
Purpose
A flexible manufacturing system (FMS) helps improve the system’s performance, thus increasing its overall competitiveness. FMS is an essential component of Industry 4.0 (I4.0), which has revolutionized the way firms manufacture their products. This study aims to investigate the diverse focus of the research being published over the years and the direction of scholarly work in applying FMSs in business and management.
Design/methodology/approach
A total of 1,096 bibliometric data were extracted from the Scopus database from the years 2001 to 2021. A systematic review and bibliometric analysis were performed on the data and related articles for performance measurement and scientific mapping on the FMS themes.
Findings
Based on co-keyword, the study reveals four major themes in the FMS field: mathematical models and quantitative techniques, scheduling and optimization techniques, cellular manufacturing and decision-making in FMSs. Based on bibliometric coupling on 2018–2021 bibliometric data, four themes emerged for future research: scheduling problems in FMS, manufacturing cell formation problem, interplay of FMS with other latest technologies and I4.0 and FMS.
Originality/value
The originality lies in answering the following research questions: What are the most highlighting themes in FMS, and how have they evolved over the past 20 years (2001–2021)? What topics have been at the forefront of research in FMS in the past five years (2016–2021)? What are the promising avenues of research in FMS?
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The purpose of this paper is to provide a case study of a global challenge: the relationship between commercial development and the protection of eco-fragile systems particularly…
Abstract
Purpose
The purpose of this paper is to provide a case study of a global challenge: the relationship between commercial development and the protection of eco-fragile systems particularly where river water is involved. It reviews and critiques the legal and political processes that underpinned the Commonwealth Games (CWG) 2010 in Delhi and the building of the accommodation Village on the floodplain of the river Yamuna.
Design/methodology/approach
The paper covers the controversial modern history of the Yamuna river that runs through Delhi. The river is “dead” and has been subject to litigation concerning its usage and that of its flood plain. In particular, the controversy peaked prior to the CWG 2010 in Delhi and the required buildings associated with the games. The paper traces the history of the legal actions and the inter-related involvement of the various actors being the politicians, construction developers, the river bank dwellers and the local environmentalists. Close analysis is made of the statutory administrative procedures required for environmental clearance, the subsequent case law both in the High Court of Delhi and the Supreme Court of India. Additionally, usage is made of the media and its concerns over corrupt and negligent practices.
Findings
The Indian judiciary in their willingness to promote the construction of the Village failed to apply its own environmental jurisprudence. There was a failure to “lift the veil” and review flawed administrative practices that violated governing statutes. National pride, time pressures, political support, economic interests and rapid urbanisation created a pressure that the courts could not challenge. It was left to investigative committees, after the Games had concluded, to expose these wrongdoings.
Originality/value
The paper highlights the issue of the relationship of the courts and political and economic interests and how legally protected ecological interests are ignored.