To examine the state of logistics and supply chain management (SCM) research in the last five years from the standpoint of existing methodologies. The state of research is…
Abstract
Purpose
To examine the state of logistics and supply chain management (SCM) research in the last five years from the standpoint of existing methodologies. The state of research is assessed by examining the research design, number of hypothesis testing, research methods, data analysis techniques, data sources, level of analysis and country of authors.
Design/methodology/approach
The review of SCM and logistics research is based on 442 papers published from 1999 to 2003 in the following three academic journals Journal of Business Logistics, International Journal of Physical Distribution & Logistics Management, and Supply Chain Management: An International Journal.
Findings
Major findings show that there is an increase in the direct observation methods like case studies. In general, the research is more interpretive in nature. Survey method is still holding the highest position. More advanced techniques are being used for data analysis in empirical studies and there has been an increase in hypothesis testing. The trend in survey research is moving from exploratory to model building and testing.
Research limitations/implications
The gaps identified in the review were: there are very few inter disciplinary studies; innovative application of secondary data is lacking, (c) research at inter organisation level is scanty; and the current state of research has failed to integrate all the firms in the value chain and treat them as a single entity.
Originality/value
The methodological review will provide increased understanding of the current state of research in the discipline.
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Subhash C. Kundu, Rina S. Phogat, Saroj Kumar Datta and Neha Gahlawat
The purpose of this paper is to assess the effects of various workplace characteristics on work-family conflict among dual-career couples in India.
Abstract
Purpose
The purpose of this paper is to assess the effects of various workplace characteristics on work-family conflict among dual-career couples in India.
Design/methodology/approach
Primary data based on 393 employees belonging to dual-career couples were analyzed. Using multiple regression analysis, the study has attempted to find out the effects of workplace characteristics on work-family conflict in dual-career couples.
Findings
The findings indicate that not all workplace characteristics effect work-family conflict in dual-career couples. Out of 13 characteristics, 8 workplace characteristics, namely, development and flexibility, co-worker support, supervisory support, job competence, self-employee control, practicing overtime, flexibility and discrimination, are found to have significant effects on work-family conflict in dual-career couples.
Research limitations/implications
As this study is limited to the dual-career couples employed mainly in organizations operating in India, these results may not be generalized to other areas such as traditional career couples, self-employed member of couples and in other national contexts.
Practical implications
It would be beneficial for organizations to understand and implicate that adoption of certain workplace characteristics provide appropriate choices, freedom and environment for dual-career employees, which further encourage them to build effective amalgamation of work and family roles suiting their individual circumstances.
Originality/value
This study is an important and almost first study on dual-career couples in India on such issues. As a very scant number of researches have examined the impact of workplace characteristics on work-family conflict on such extensive basis, it definitely contributes to HR literature.
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Subhash C. Kundu, Archana Mor and Neha Gahlawat
The purpose of this study is to examine the relationship between business strategies (i.e. cost reduction, quality enhancement and innovation strategy) and employees' intention to…
Abstract
Purpose
The purpose of this study is to examine the relationship between business strategies (i.e. cost reduction, quality enhancement and innovation strategy) and employees' intention to leave (ITL), through the mediating role of high-performance work system (HPWS). It also attempts to study variability in the relationship between business strategies, HPWS and employees' ITL on the basis of nature and ownership forms of the firms.
Design/methodology/approach
Primary data based on 573 respondents from 192 organizations operating in India were analysed using structural equation modelling and conditional process modelling.
Findings
This study has revealed that HPWS mediates the relationship between business strategy (specifically innovation and quality-enhancement strategy) and employees' ITL. Findings further indicate that the mediated relationships between quality enhancement and innovation strategy, HPWS and ITL do not vary across nature and ownership forms of the firms.
Practical implications
In context of dynamic business environments in developing countries, the findings provide some important insights in exploring the relevance of strategic human resource management in improving employees' behavioural intentions.
Originality/value
By applying a three dimensional business strategy system (innovation, quality and cost) and by exploring the relevance of several contextual factors, this study attempts to expand the focus of turnover research.
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Neha Gahlawat and Subhash C. Kundu
The purpose of this paper is to examine the relationship between participatory HRM and firm performance through a series of mediators.
Abstract
Purpose
The purpose of this paper is to examine the relationship between participatory HRM and firm performance through a series of mediators.
Design/methodology/approach
Primary data were collected from 569 respondents belonging to 207 organizations operating in India. Structural equation modeling and bootstrapping via PROCESS were used to analyze the hypothesized relationships between participatory HRM and firm performance.
Findings
The study has highlighted that participatory HRM in the form of self-managed teams, flexible work arrangements and empowerment results in better organizational climate, heightened affective commitment, reduced intention to leave and enhanced firm performance. Furthermore, it has been established that organizational climate, affective commitment and intention to leave serially mediate the relationship between participatory HRM and firm performance.
Practical implications
The study gives strong indications that adopting bundle of participatory HRM practices is beneficial for generating positive organizational climate, enhanced employee attitudes and superior firm performance.
Originality/value
By establishing serial mediation through organizational climate, affective commitment and employees’ intention to leave, this study brings new insights into the interpretation of underlying mechanism existing between participatory HRM and firm performance, thus uniquely contributes to the HRM and OB literature.
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Kit‐Fai Pun, Ip‐Kee Hui, Henry C.W. Lau, Hang‐Wai Law and Winston G. Lewis
The increasing consciousness of sustainable development and reconciling production with ecosystem conservation have fostered the adoption and implementation of environmental…
Abstract
The increasing consciousness of sustainable development and reconciling production with ecosystem conservation have fostered the adoption and implementation of environmental management systems (EMS). This paper investigates the critical processes and factors that may affect EMS planning. Empirical findings of a recent study in Hong Kong are presented, and a five‐stage EMS planning framework starting from strategy formulation to system implementation and evaluation is proposed. The framework integrates various perspectives of environmental management and strategy formulation. The paper provides organisations with a procedural guide for implementing environmental management practices. Flexible adaptation of the framework can help organisations derive potential benefits from the EMS implementation leading to sustainable competitive advantage. The framework can be modified to cater for varied business nature and operations in industry.
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Subhash C. Kundu and Kusum Lata
The purpose of the present study is to investigate the mediating effect of organizational engagement in the relationship between supportive work environment (SWE) and employee…
Abstract
Purpose
The purpose of the present study is to investigate the mediating effect of organizational engagement in the relationship between supportive work environment (SWE) and employee retention.
Design/methodology/approach
Primary data of 211 respondents from 67 organizations were analysed. Confirmatory factor analysis was used to assess the dimensionality and validity of study variables. Further, the hypothesized model was tested with the help of multiple regression analysis.
Findings
The findings suggest that SWE plays a crucial role in predicting employee retention. Organizational engagement partially mediates the relationship between SWE and employee retention.
Research limitations/implications
The data were limited to the Indian setting and of cross-sectional design only; so, it may not be generalized across the world. Further, the sample size is also comparatively smaller but the results are not affected adversely.
Originality/value
The role of SWE along with organizational engagement is currently under-researched in the Indian context. The present study is an intense effort to analyse the mediating effect of organizational engagement in the relationship between SWE and employee retention.
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The purpose of this paper is to investigate the feasibility of using artificial neural networks (ANNs) in conjunction with data envelopment analysis (DEA) for the performance…
Abstract
Purpose
The purpose of this paper is to investigate the feasibility of using artificial neural networks (ANNs) in conjunction with data envelopment analysis (DEA) for the performance measurement of major mobile phone providers, and for subsequent predictions related to best performance benchmarking and decision making.
Design/methodology/approach
DEA and ANN are combined, providing an integrated modeling approach via a two-stage process. DEA is used for front end measurement, while ANN provides learning and prediction capabilities. DEA analysis of industry characteristics is based on the measurement of each decision-making unit's (DMU) performance. Back propagation neural networks (BPNN) can then predict each DMU's efficiency score, based on the results of the DEA models. Additional BPNN models provide best performance predictions.
Findings
The DEA module successfully evaluates the competitive status of firms in the mobile phone industry in terms of efficiency. Efficiency trends over the observation period reveal the dynamic nature of competition in this industry. The predictive power of the BPNN module has been demonstrated as well. The proposed system is an effective benchmarking and decision support tool, via its capability to simulate performance scenarios, thereby facilitating insightful, prudent decision making.
Originality/value
This paper proposes the use of two different but complementary methods, DEA and ANN, in a combined performance modeling approach, and examines mobile phone providers. This methodology can improve users’ performance benchmarking and decision-making processes. Additionally, adaptive prediction capability is provided through approximating efficient frontiers, in addition to performance measurement.
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Mamoona Rasheed, Salman Iqbal and Faisal Mustafa
The purpose of this study is to examine the influences of informal organisational and family support on work-family conflict (WFC) and its subsequent impact on turnover intentions…
Abstract
Purpose
The purpose of this study is to examine the influences of informal organisational and family support on work-family conflict (WFC) and its subsequent impact on turnover intentions among female employees.
Design/methodology/approach
To evaluate the WFC among female individuals, data were collected through a questionnaire distributed among female employees in the service sector in Lahore, Pakistan, by using convenience-sampling technique. The collected data were analysed through a well-known statistical technique, SEM, using AMOS software.
Findings
The findings suggest that supports (informal organizational and family) have no impact to resolving the issues of WFC arising because of female members of the family working. Also, it was found that WFC is positively linked to employee turnover intentions.
Practical implications
By addressing WFC issues, this research has key implication for WFC practically. This study has essential implications for organization, so it can reduce the WFC by creating a supportive environment to create balance amongst work and family life. Specifically, managers need to be aware of the impact that social support and WFC have on turnover intention.
Originality/value
This study provides the model of WFC that helps in future research. The research also improves past studies’ methodology by testing the direct and mediation impacts between the constructs specifically in female employees. This study is a valuable addition to the existing body of literature.
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The purpose of this paper is to explore the students’ opinion of Jawaharlal Nehru University (JNU), New Delhi, regarding the use and success of mobile technology in the library…
Abstract
Purpose
The purpose of this paper is to explore the students’ opinion of Jawaharlal Nehru University (JNU), New Delhi, regarding the use and success of mobile technology in the library environment for providing better services by library and their expectations from the library through mobile technology.
Design/methodology/approach
A survey was conducted through a well-structured and precise questionnaire circulated personally among 200 students studying in Jawaharlal Nehru University for the academic session 2012-2013.
Findings
The majority of students are in favor of using mobile technology for better services, and it is expected by the students that services should be provided to them by libraries through mobile technology. Furthermore, the study also explores the students’ opinion on improved services using mobile technology.
Research limitations/implications
The geographical area of study was confined to the students of the JNU, New Delhi, purely regarding their opinion on use and success of mobile technology by the library. The research results are limited to this environment only.
Originality/value
The paper highlights the students’ opinion of JNU regarding the use of mobile technology by the library for better services, and further it also explores the expectations of students from the library through this technology.