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Article
Publication date: 22 February 2008

Su‐Chao Chang and Ming‐Shing Lee

The main purpose of this paper is to explore the effect of knowledge accumulation capability on organizational innovation. This study also attempts to find if interaction between

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Abstract

Purpose

The main purpose of this paper is to explore the effect of knowledge accumulation capability on organizational innovation. This study also attempts to find if interaction between external environment or organizational culture and knowledge accumulation ability will influence organizational innovation.

Design/methodology/approach

A quantitative research design was employed. A total of 1,000 questionnaires were mailed out and received 129 valid replies.

Findings

The research results indicate that the capability to obtain knowledge can positively and significantly affect knowledge administrative and technical innovation. Knowledge expansion capability can positively and significantly affect administrative innovation. In addition, external environment and organizational culture have significant interaction effects with knowledge accumulation capability on organizational innovation.

Research limitations/implications

This research discussed only some organizational layers like knowledge accumulation, external environment and organizational culture without any further research efforts aimed at any other facets.

Practical implications

With the rapid change of markets and the intense industry competition, business management is deeply affected by any change in the external environment.

Originality/value

Because there is no existing literature on the use of external environment and organizational culture as moderators to explore the effect of knowledge accumulation capability on organizational innovation, this paper provides a basis for future studies that examine the relationship between these factors.

Details

Journal of Knowledge Management, vol. 12 no. 1
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 20 March 2007

Su‐Chao Chang and Ming‐Shing Lee

The main purpose of this paper is to investigate the relationship among leadership, organizational culture, the operation of learning organization and employees' job satisfaction.

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Abstract

Purpose

The main purpose of this paper is to investigate the relationship among leadership, organizational culture, the operation of learning organization and employees' job satisfaction.

Design/methodology/approach

A quantitative research design was employed. A total of 1,000 questionnaires were mailed out and received 134 valid replies.

Findings

The research results indicate that the various operation extents of learning organization have significant difference under the dimensions of leadership, organizational culture and the operation of learning organization. Both leadership and organizational culture can positively and significantly affect the operation of learning organization. In addition, the operation of learning organizations has a significantly positive effect on employees' job satisfaction.

Research limitations/implications

Although this research is adopted with questionnaire investigation and concise questions to the best of one's ability it is still not known whether the respondents can substantially understand the original contextual meaning of the questionnaire to show the results with a true reflection.

Practical implications

The paper shows that, with the increasing number of knowledge workers in Taiwan, it is impossible for business administrators to satisfy employees' demands by means of conventional leadership. Instead, they are required to enhance their own skills in transformational leadership and, through setting a good example to employees, encouraging innovation and learning activities, developing employees' potentials, giving education and training activities, etc, more money incentives, this is necessary to keep people with excellent talents.

Originality/value

The paper adopts the experimental methodology to observe the learning achievement within the business organizations in Taiwan. Also, an attempt is made to make business organizations aware of the effect of organization learning activities in Taiwan and the job satisfaction of employee.

Details

The Learning Organization, vol. 14 no. 2
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 29 April 2008

Chwan‐Yi Chiang, Su‐Chao Chang, Yu‐Wei Hsu and Yaw‐Bin Wang

The purpose of this paper is to emphasize that procedural justice has a contribution to parent‐subsidiary links within multinational enterprises (MNEs).

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Abstract

Purpose

The purpose of this paper is to emphasize that procedural justice has a contribution to parent‐subsidiary links within multinational enterprises (MNEs).

Design/methodology/approach

A mailed survey is adopted in this study. A total of 152 valid and complete questionnaires were returned from the respondents. Structural equation modeling and Chow test are used in this research paper.

Findings

Based on structural equation modeling, three significant dimensions of the parent‐subsidiary links are found to contribute to the financial performance of the subsidiaries (resource commitment, information flow, and control flexibility). Based on Chow test, these dimensions can lead to better financial performance under greater procedural justice in the decision‐making processes of MNEs.

Research limitations/implications

This study only collected information from Taiwanese multinational firms in East Asia and the Pacific countries, including China, Indonesia, Malaysia, Philippines, Thailand and Vietnam. Generally, these regions are the emerging market, with structurally volatile but fast‐growing economies. In addition, further studies can extend the research to other countries. Environmental interferences, such as culture and legal rules, were not considered in this study.

Practical implications

In reality, although the due process is sometimes neglected because of time limitations or lack of patience, superior managers still should pay more attention to the processes of strategic decision making to keep the procedure fair and transparent.

Originality/value

This paper underlines the importance and value of the procedural justice in MNE management. The exercise of the procedural justice motivated subsidiary managers to aim for better financial performance with voluntary effort and their best ability.

Details

International Journal of Commerce and Management, vol. 18 no. 1
Type: Research Article
ISSN: 1056-9219

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Article
Publication date: 22 October 2024

Xiaodan Liu, Chao Su and Jin Yin

Social networking services (SNS) empower users with a robust capability to connect with others and manage their social relationships. However, as the size of users’ social…

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Abstract

Purpose

Social networking services (SNS) empower users with a robust capability to connect with others and manage their social relationships. However, as the size of users’ social networks increases, coupled with the inherent boundary-spanning technical features of SNS, users are faced with unprecedented role stresses. This, in turn, leads to maladaptive lurking decisions. This study delves into the mechanism of this technology-induced decision-making process among SNS users.

Design/methodology/approach

Survey data were collected from 491 Chinese WeChat Moment users. The model and hypotheses testing were conducted using SmartPLS 4.0.

Findings

Our findings indicate that both social network size and boundary spanning have a positive influence on role conflict and role overload. Both role conflict and role overload significantly contribute to SNS fatigue, which further intensifies users’ lurking intention. Furthermore, SNS fatigue fully mediated the relationship between role conflict and lurking intention, and partially mediated the relationship between role overload and lurking intention.

Originality/value

Our study offers a fresh viewpoint for comprehending lurking behaviors on SNS, furnishing practical insights for platform providers. Additionally, it paves the way for future research into the deeper mechanisms driving SNS lurking behaviors, by providing a novel construct (i.e. boundary spanning) to distinguish and measure the unique social environment of SNS.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 5 March 2018

Nupur Arora and Aanchal Aggarwal

The purpose of this paper is to investigate the role of perceived benefits, namely, price, convenience and product variety in formation of online shopping attitude. The paper also…

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Abstract

Purpose

The purpose of this paper is to investigate the role of perceived benefits, namely, price, convenience and product variety in formation of online shopping attitude. The paper also studies the impact of online shopping attitude on online shopping intentions by the application of the theory of reasoned action.

Design/methodology/approach

A self-administered and structured online survey was conducted targeting female online shoppers of four metropolitan cities of India. A sample of 508 online shoppers was considered in the online survey. Confirmatory factor analysis was used to evaluate the research constructs, validity and composite reliability. Structural equation modeling and path analysis was also used to examine the hypothesized relationships of the research model.

Findings

The authors of the paper reveals that price benefit, convenience benefit and product variety benefit has a significant positive impact on online shopping attitude and there is a considerable positive relationship between online shopping attitude and online shopping intention among women in India. Product variety was found to be the most important perceived benefit for Indian women.

Research limitations/implications

The research sample included only women shoppers who indulge in online shopping. Future research is encouraged to emphasize on other groups and gender to identify with their online shopping attitudes. Another important limitation of the study is consequent from the geographical perspective of the present study; that is India. The findings are not necessarily applicable to the rest of the world. Therefore, reproduction of the current study in diverse countries would probably support and confirm its findings. Also, the present study is cross-sectional which does not demonstrate how attitudes of online shoppers may alter over time. The authors of the current study encourage future research to apply a longitudinal design to the study to understand the transforms in consumers’ attitudes toward online shopping over time. Finally, this study explained a general phenomenon, thus future research can be directed toward particular websites which may present different results.

Practical implications

The study supports the significance of perceived benefits (price, convenience and variety) as key drivers of attitudes toward online shopping among women in India. Marketers should distinguish the way they indulge their customers based on their perceived benefits of online shopping. In developing countries like India, where consumers, especially women, are generally depicted as risk averse, online shopping attitude plays an important role in the success of e-tailers. Certainly, if online shopping would not attach meaningful value and benefits to consumers, they would have negative attitude toward the same. Additionally, the empirical research study demonstrates variety to be the most important benefit for Indian women; ecommerce retailers should focus on maximizing the same to enhance online purchase intention among women customers. Women empowerment being the agenda in India currently, online retailers’ managers can benefit from such conclusions for targeting this huge untapped market and for future e-marketing policies.

Originality/value

This research paper is one of the very few endeavors that investigated online shopping attitudes in India. Prominently, it exposed the role of perceived benefits in online shopping attitude in India. Price is one of the most critical factor concerning Indian shoppers which is a part of the present study. National and international e-tailers preparing to develop and expand their operations to India have now important empirical verification concerned with the determinants of online shopping attitudes and behavior in India which shall aid in marketing strategy development and implementation.

Details

South Asian Journal of Business Studies, vol. 7 no. 1
Type: Research Article
ISSN: 2398-628X

Keywords

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