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Our understanding of what intervention strategies are effective in improving the well-being of older adults experiencing elder abuse and self-neglect (EASN) is severely limited. The purpose of this study was to examine the use of a method called “teaming,” a wraparound approach to provide enhanced social support to older adults experiencing EASN. A teaming intervention was administered by advocates in Maine, USA, as a component of a larger community-based EASN intervention, Repair harm, Inspire change, Support connection, Empower choice (RISE), implemented to complement adult protective services.

Qualitative interviews and a focus group were conducted with RISE advocates (n = 4). A descriptive phenomenological approach involving two independent assessors was used to code transcripts into themes and subthemes.

Three domains were identified: (1) team and support forming process, which describes the development of a supportive network based on each client’s needs; (2) techniques, which refers to the specific strategies advocates use to promote collectivity and shared responsibility around the client; and (3) implementation challenges, which discusses the difficulties advocates encounter when using teaming with people experiencing EASN.

This study represents the first in-depth exploration of teaming in the context of EASN intervention. Preliminary findings on the experiences of advocates suggest that teaming is a beneficial approach to support the individualized needs of each client, and to promote improved and sustainable case outcomes for clients.

The purpose of this paper is to argue that police research has reached a level of acceptance such that executive management has an ethical obligation to their communities to use evidence-based practices.

Using an Evidence-Based Medicine (EBM) framework the authors apply an ethical-based decision-making model to policing decisions. EBM does not allow physicians to ignore research when giving guidance to patients. The authors compare the two professional approaches to decision making and argue policing has reached a level of research that if ignored, just like medicine, should be considered unethical. Police interventions can potentially be harmful. Rather than do no harm, the authors argue that police managers should implement practices that are the least harmful based on the current research.

The authors found policing has a substantial amount of research showing what works, what does not, and what looks promising to allow police executives to make decisions based on evidence rather than tradition, culture, or best practice. There is a deep enough fund of knowledge to enable law enforcement leadership to evaluate policies on how well the policies and procedures they enforce prevent crime with a minimum of harm to the communities they are sworn to protect and serve.

Policing has yet to view community interventions as potentially harmful. Realigning police ethics from a lying, cheating, stealing, lens to a “doing the least harm” lens can alter the practitioner’s view of why evidence-based policing is important. Viewing executive decision from an evidence-based ethical platform is the future of evaluating police executive decisions.

To set out the discussions surrounding the development of retail planning policy in the UK over a 20 year period, and the consequences for shoppers, retailers and developers.

Examines the role of government, retailers and other stakeholders – including the Oxford Retail Group – in the development of planning policy guidelines, from the point of view of the experience of a major UK retailer, the John Lewis Partnership, during the period.

Emphasises the importance of co‐ordination and trust between partners and consistency and continuity in retail planning policy if major retail development projects are to be brought to fruition.

Sets out the roles and responsibilities of retail planning from the perspective of a senior practitioner actively involved during the period.

The purpose of this paper is to describe the repository deposit protocol, Simple Web‐service Offering Repository Deposit (SWORD), its development iteration, and some of its potential use cases. In addition, seven case studies of institutional use of SWORD are provided.

The paper describes the recent development cycle of the SWORD standard, with issues being identified and overcome with a subsequent version. Use cases and case studies of the new standard in action are included to demonstrate the wide range of practical uses of the SWORD standard.

SWORD has many potential use cases and has quickly become the de facto standard for depositing items into repositories. By making use of a widely‐supported interoperable standard, tools can be created that start to overcome some of the problems of gathering content for deposit into institutional repositories. They can do this by changing the submission process from a “one‐size‐fits‐all” solution, as provided by the repository's own user interface, to customised solutions for different users.

Many of the case studies described in this paper are new and unpublished, and describe methods of creating novel interoperable tools for depositing items into repositories. The description of SWORD version 1.3 and its development give an insight into the processes involved with the development of a new standard.

Internal capital markets of diversified firms have been associated with inefficient allocation of investment funds across divisions, leading to value losses. Utilizing a sample of diversified firms that adopted or eliminated Residual Income (RI) plans between 1990 and 2009, we show that adoptions of these plans mitigate investment distortions and lead to value gains. Following the adoption of RI plans, diversified firms start allocating investment funds based on growth opportunities of their divisions. RI plan adopters lower their divisional investment levels, especially in segments with below-average growth opportunities. The overall investment allocation efficiency improves, and the diversification discount diminishes after the adoption of RI plans. However, RI plans appear to be used only as temporary tools for assessing corporate performance. The plans are adopted primarily by firms expected to immediately generate plan bonuses for management, and they are frequently eliminated by firms with bad accounting performance and low managerial bonuses. The study contributes to the literature on organizational efficiency, internal capital markets, and on the importance of measures based on economic profits or RI.

This chapter explains the background of the book and begins with an introduction of Jafar Jafari’s tremendous contribution to tourism knowledge creation and education. This is followed by a report on the content analysis of 573 tourism education related articles published in the past 10 years. Results indicated the need for philosophical discussion about the nature of tourism education and the popularity of teaching and learning approaches as a research topic. The two main sections of this book, namely philosophical issues in tourism education and experiential/active learning in tourism education, fit into these two identified issues. A synopsis of each chapter is provided next; and future directions for tourism education research are suggested.

Darchem Specialised Mouldings, which produces aerospace and automotive components and equipment in advanced composite materials, has announced the appointment of Graham Crow as sales manager.

To examine the relationship between deposit of electronic theses in institutional and archival repositories. Specifically the paper considers the automated export of theses for deposit in the archival repository in continuation of the existing arrangement in Wales for paper‐based theses.

The paper presents a description of software that makes use of the Open Archives Initiative Protocol for Metadata Harvesting (OAI‐PMH) as the first stage in the automatic import and ingest of items between institutional and archival repositories. The implications of this approach on the management of the institutional repository are also considered.

The paper shows that OAI‐PMH is a useful approach to harvesting the metadata for items to be imported into an archival repository. This reduces the difficulty of maintenance of the import and export software components albeit at the possible expense of necessitating certain requirements on the management of the institutional repository.

The research shows that institutions can make use of OAI‐PMH as a part of an automated export/import process, encouraging the preservation of multiple copies of digital items for increased safety of the content.

The software has been developed and is being tested. It is proving capable of performing the required harvesting but the relative imprecision of searching in OAI‐PMH has implications for the management of the exporting repository. These are discussed.

The paper presents a description and discussion of novel software components that enable the use of OAI‐PMH as the first stage in the export and import of digital items between repositories, independently (as far as is practicable) of the software used by the repositories themselves.

Presents a model of service quality which is based on both internal and external customer and supplier groups in supply chain partners. Two possible types of internal customers are proposed in intra‐firm inter‐departmental relationships and two types of interaction are proposed in inter‐firm inter‐departmental relationships. The management of these interactions using tools originally developed in the field of internal marketing is discussed and the implications for service quality between supply chain partners are explored. The use of SERVQUAL to monitor the quality of service provided across these interactions is discussed and a research agenda to test the propositions developed is presented.