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The singular success of Louis V. Gerstner, Jr. in rescuing IBM from dismemberment and destruction in terms of his shifting the institutional memory of 300,000 employees from corporate politics to customer service focus, has been expalined memory management explain failures as well?

Chacko (memory management in survival decisions of corportions 1956‐2003, Barmarick Publications, UK, 2006) published a sequence of ordered procedures (protocol) of memory management: memory management disequilibria dimensions (MD)² protocol. This paper applies the protocol to the birth and death of the GO computer.

The memory management disequilibria dimensions (MD)² protocol analyzes accurately the Jerry Kaplan narrative of founding on August 14, 1987, the GO corporation to AT&T firing the last remaining employees of EO, the spin‐off of GO on July 29, 1994. (MD)² Step 1: Chief Ntrapreneur officer will to win became a casualty, founder CTO/CNO Kaplan reflecting that money wasn’t the problem, but loss of faith of the chief financial officer on the viability, of the Software VP on the development schedules, of the CEO on market momentum, and of the CTO/ECO on the “stick‐to‐itveness” of the new management team.

The habit patterns of thought and action that make a corporation/country unique are instructed/inscribed in individual/institional memory. This paper demonstrates that the (MD)² protocol explains both success and failure, providing a basis to make memory management effective.

The following describes a number of technologies and exemplary service designs that foster better Internet finding tools in libraries and more cooperative and efficient effort in Internet resource collection building. Our library and partner institutions have been involved in this work for over a decade. The open source software and projects discussed represent appropriate technologies and sustainable strategies that will help Internet portals, digital libraries, virtual libraries and library catalogs‐with‐portal‐like‐capabilities (IPDVLCs) to scale better and to anticipate and meet the needs of scholarly and educational users.

Profiles, in the first of a series, more recently established Open Archives Initiative (OAI) data providers whose content is not only “harvestable” by OAI service providers, and which offer open access to institutional and discipline information resources in a wide variety of publication and media formats. Looks at the Digital Library of the Commons; E‐LIS: E‐prints in Library and Information Science; INFOMINE; and the Open Video Project.

As a federally‐funded independent granting agency, The Institute of Museum and Library Services (IMLS) became involved in digitization in the late 1990s when Congress gave it statutory authority to fund digitization of library and museum collections. Since that time, IMLS has funded more than 100 exemplary digitization projects through its National Leadership Grant program. Collectively, these projects have helped to identify best practices for the creation, management, preservation and use of digital content. Most importantly, they demonstrate the important role that museums and libraries can play in supporting both formal education and lifelong learning. Ultimately, this work will help libraries and museums to fulfill their roles as educational institutions. IMLS grants support the spectrum of learning from independent inquiry through formal education to the development of “learning communities.”

Hilary Bradbury-Huang is professor in the Management Division of Oregon Health & Science University (OHSU). Her research, scholarly activism, and teaching focus on the human and organizational dimensions of creating healthy communities. At OHSU she teaches in the healthcare MBA and physician leadership development programs. She also develops the action research approach to community based participatory research for health.

Building a Web‐based e‐library may be the most important thing a library ever does. An important role for librarians in all types of libraries is the planning and/or building of Web‐based e‐libraries. Offers a practical discussion of developing and implementing a collection plan for building Web‐based e‐libraries. The starting point for developing any collection plan is an assessment of the function of and need for an information collection and the audience it will serve. Discusses some guidelines and practical strategies on where and how to find, identify, evaluate and select appropriate Web‐based information resources. Focuses on Web‐based information resources rather than other electronic information resources such as CD‐ROM or fee‐based databases that have been discussed extensively in recent literature.