Cem Canel, Steve Mahar, Drew Rosen and John Taylor
Healthcare providers need the information contained in patient records to provide high‐quality services. To be effective, patient record assembly must be completed in a timely…
Abstract
Purpose
Healthcare providers need the information contained in patient records to provide high‐quality services. To be effective, patient record assembly must be completed in a timely manner. This study aims to analyse the medical records assembly process for a hospital in Southeastern United States having difficulty meeting standard completion times established by the Joint Commission on the Accreditation of Healthcare Organization.
Design/methodology/approach
Several quality improvement tools were used to evaluate and improve the assembly process.
Findings
As a result of the study, a new procedure was implemented. Consequently, the hospital reduced the time required to assemble medical records, thereby improving efficiency and effectiveness. There are hopes to further improve the process.
Research limitations/implications
The study provides guidance on how statistical process control techniques can be applied to improve hospital services. The techniques employed can be used to analyze and improve any process. However, results are limited to improving medical record assembly processes at one particular hospital.
Originality/value
Past studies considered the application of various statistical process control techniques for improving healthcare quality. The study extends research by employing process improvement efforts to understand and develop medical record assembly in a regional hospital via process flow diagramming and control charts.
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“Corporate planning” is the term which, perhaps more than any other, epitomises the adoption of business management techniques by the public sector. In Britain, with massive local…
Abstract
“Corporate planning” is the term which, perhaps more than any other, epitomises the adoption of business management techniques by the public sector. In Britain, with massive local government reorganisation in 1974, many librarians were forced to come to terms with such techniques whether they liked it or not. Of course, in its purest sense corporate planning applies to the combined operation of an entire organisation be it local authority, university, government department or industrial firm. However, in this paper I do not intend discussing “the grand design” whereby the library is merely a component part of a greater body. Rather, it is my intention to view the library as the corporate body. It is a perfectly possible and very useful exercise to apply the principles of corporate planning, and the management techniques involved, to the running of a library or group of libraries. Indeed, many librarians have already done this either independently or as their part in the corporate plan of their parent organisation.
Hina Ejaz, Imran Shafique and Ahmad Qammar
Drawing on social learning theory, the purpose of this study is to examine the relationship between team cohesion and employee adaptive performance directly and through employee…
Abstract
Purpose
Drawing on social learning theory, the purpose of this study is to examine the relationship between team cohesion and employee adaptive performance directly and through employee ambidexterity. The study also investigates the moderating role of team empowerment climate in the relationship between team cohesion and employee adaptive performance.
Design/methodology/approach
Time-lagged data were collected in two waves from a sample of 212 employees from 43 teams working in software houses in Pakistan. R (lavaan package) was used to analyze the multilevel framework.
Findings
The findings reveal that both team cohesion and employee ambidexterity positively relate to employee adaptive performance. Moreover, employee ambidexterity mediates the cross-level relationship between team cohesion and employee adaptive performance. The results also support that team empowerment climate (a contextual boundary condition) moderates the direct relationship between team cohesion and employee adaptive performance.
Originality/value
The primary novelty of this study lies in developing and examining a holistic conceptual framework for a multilevel model in the software industry that incorporates team cohesion (level 2) as an antecedent, employee ambidexterity (level 1) as an underlying mechanism, employee adaptive performance (level 1) as an outcome and team empowerment climate as a boundary condition (level 2).
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This “masterclass” article explains how modern value investing analysis can guide corporate strategists and corporate development departments. It shows how executives can use some…
Abstract
Purpose
This “masterclass” article explains how modern value investing analysis can guide corporate strategists and corporate development departments. It shows how executives can use some key insights from the recently published book by Martin J. Whitman and Fernando Diz, Modern Security Analysis (Hoboken, NJ: Wiley, 2013).
Design/methodology/approach
This masterclass includes an interview with the lead author of the book, value investor Martin J. Whitman.
Findings
The insights contained within Modern Security Analysis can and should be leveraged by corporate executives and strategists to create value for their firms.
Practical implications
This article supports earlier work published in Strategy & Leadership that shows Graham and Dodd-based valuation and analysis is a viable avenue of academic research and a viable method with which to assess corporate strategic initiatives (such as mergers and acquisitions, share buy-backs, risk management, etc.).
Originality/value
This analysis provides senior executives with a guide to the assessment tools used by the most successful value investors and an explanation of their relevance to corporate strategy.