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The case is based on a real supply chain outsourcing management decision at a major manufacturing company. The company has been disguised for confidentiality reasons. The case discusses different types of outsourcing, supply chain management, the benefits and risks of outsourcing, and various pricing models for outsourcing contracts. Students must make a management decision and answer these questions: Is supply chain outsourcing a viable option for DB Toys? What will the return on investment be? What is the best outsourcing model? What is the best pricing model?

Students learn the different types of outsourcing, supply chain management, the benefits and risks of outsourcing, and various pricing models for outsourcing contracts. Students also learn how to calculate the return on investment of supply chain outsourcing. Most important, the case enables students to understand the strategic context of outsourcing, and to decide which outsourcing model and pricing is appropriate.

This paper draws on a telephone survey of 116 independent SMEs to explore the impact of a variety of training interventions on human resource (HR) practices and business performance in Great Britain. The paper investigates the extent to which targeting such interventions on the managers of SMEs affects the impact and the likelihood of changes in HR practices but finds no statistically significant relationship. The research findings suggest that whilst training interventions have positively contributed to the establishment of HR practices and are perceived by SME managers to have met the needs of the organisation, their impact on a range of business performance indicators is fairly modest. Furthermore the research identifies the propensity of SMEs who are currently engaged in training to become involved in these interventions whilst the majority of SMEs who are not engaged in external training activities remain untouched by the policy intervention.

This study replicates the portion of Albrecht and Sack's “Perilous Future” monograph (AAA, 2000) that examines the knowledge, skills, and abilities desired by employers of entry-level accounting graduates. Its purpose is to determine if Albrecht and Sack's (A&S) results are sufficiently generalizable to guide curriculum development in meeting stakeholder needs at a regional state college. We administered a survey instrument similar to that used by A&S to employers of accounting graduates to determine what knowledge, general skills, and technology abilities are important to their hiring decisions.

Our findings reveal that large, national, and international employers desire knowledge and skills that are different from those required by smaller, local, and regional employers. The study also found that desired knowledge and skills differ between employer industries. Finally, significant differences also were noted in the knowledge, general skills, and technology ability requirements. These results suggest that A&S findings should be interpreted in the context of each educational institution's own unique environment.

Describes a recent management development programme for the managers of a business school. Steve Johnson explains how the programme made him into a “learning manager”. He outlines how the programme contributed to some recent success stories.

Research evidence suggests that SMEs are significantly less likely than larger employers to provide or fund formal training leading to qualifications for employees. The training (or more accurately learning) that does take place in most SMEs tends to be informal, on‐the‐job and related to short‐term business objectives or problems. There are strong arguments to suggest that this type of approach is perfectly rational from the point of view of the small business, but may not produce the optimum level or mix of skills for the economy as a whole. Moreover, there is little convincing evidence to suggest that increased investment in formal training leads automatically to improved business performance for SMEs. Research findings raise a number of issues for policy makers and others who are trying to promote the concept of lifelong learning, and associated policy initiatives, to those who own, manage and/or work in SMEs. This paper suggests a number of directions that should be taken by researchers’ policy makers, to promote lifelong learning among SMEs.

Considers the implications for the training of people with disabilities of the shift towards a new system for the delivery of publicly funded training schemes, based upon Training and Enterprise Councils (TECs). People with disabilities face a number of barriers to labour market participation, which may be partly overcome through the provision of appropriate training. The TEC initiative, in principle, creates a framework within which such schemes can be tailored to meet local needs. However, the way that the TECs have been set up and funded in practice has a number of features which might militate against such developments: TEC strategies are dominated by employer interests, with relatively little involvement by voluntary organizations or representatives of people with disabilities; the output‐related funding system implies an incentive to downgrade provision for those who have a lower probability of obtaining jobs or qualifications as a result of training – the evidence suggests that people with disabilities generally fall into this group; the mechanisms by which the obligations of TECs towards people with disabilities are monitored are relatively weak. Concludes by suggesting that the chances of a person with a disability receiving appropriate training may in future depend upon the TEC area in which s/he lives. This scenario should be avoided at all costs.

Defines injury under the labor code. Outlines how to identify such a qualifying injury and the steps which must be followed. Discusses the choices of the injured worker and explains the medical critical point. Covers the “permanent and stationary” report and the case review and work reassignment stages. Looks at the work of the State Disability Rating Office and the compensatory award. Concludes that many workers find this system inadequate for their needs and employers consider it bureaucratic but it is uniform and consistent.

This chapter explores the relationship between entrepreneurship skills and decent work (DW), and how policy can help achieve this. We review the entrepreneurship skills literature in the context of DW, highlighting the key entrepreneurship skills needed in small and medium-sized enterprises (SMEs). Thereafter, we extract lessons from selected policy initiatives in countries with broad similarities (Australia, Canada, United States and England), through the lens of DW. Our review draws on peer-reviewed journals and key United Nations and global entrepreneurship platform publications. Entrepreneurship skills deficiencies have a detrimental impact on the success and sustainability of SMEs. Yet, SME's survival and growth is currently crucial, whereby organizations need to transform in response to changing environmental, political, technological and consumer needs. This is intensified by the challenges of Covid-19, severely affecting DW and productivity. To develop and retain even a semblance of ‘decent work’, entrepreneurs need to develop appropriate skills and there is a need for suitable policy addressing this. In this chapter, we present lessons learnt based on our review and provide recommendations for entrepreneurship skills development policies aligning with DW.

This article proposes the development of a conceptual model to help understand the nature of management learning in the micro business context and to inform research and policy discourse.

The model is developed on the basis of a literature search and review of academic and grey literature.

The model highlights the unique nature of the micro business learning environment. Meeting the diverse interests of micro business managers is a major challenge for agencies seeking to promote and deliver management and leadership skills. An intervention approach founded upon the relationship between the micro business manager and the intervention agency is crucial to the successful design and delivery of relevant services.

The research identified a lack of literature associated with learning in the micro business context. The model should therefore be considered as partial, to be tested in practice and subject to revision as new understanding unfolds.

The conceptual model suggests that the foundation of successful intervention should be the interests of the managers themselves. Closer relationships between a flexible supply‐side and the micro business manager provide the foundation to improve the relevance of these interventions in the micro business context and to encourage access to learning opportunities amongst the employed workforce.

The research subject and the development of a unique conceptual model may be of use to researchers, practitioners, and policy makers.