Audrey Gordon and Stephen Wong
Within controlled environments such as prisons or forensic facilities, strong sanctions and other factors can inhibit the expression of offence-linked behaviours otherwise…
Abstract
Purpose
Within controlled environments such as prisons or forensic facilities, strong sanctions and other factors can inhibit the expression of offence-linked behaviours otherwise observable in community settings. For example, institutional restrictions may distort the offender’s habitual expression of aggressive behaviours such that the individual’s aggressive characteristics are less intense or observable. Thus, the influences of controlled settings can make it difficult for staff to capture idiosyncratic evidence of change or lack thereof over time or with treatment. The purpose of this paper is to describe an assessment and measurement framework that can be used to assist treatment and correctional staff collectively focus attention on relevant characteristics and behaviours idiosyncratically linked to offending.
Design/methodology/approach
The authors use the terms “offence analogue behaviours (OAB)” to describe proxies of offence behaviours observable in controlled settings and “offence replacement behaviours (ORB)” as the contrasting positive, pro-social skills and strategies that the individual implements to change and manage problem areas linked to aggression and criminality. This paper discusses the application and practical utility of the framework and an associated assessment and measurement tool; the Offence Analogue and Offence Replacement Behaviour Guide (Gordon and Wong, 2009-2013).
Findings
The OAB and ORB Guide has shown to be useful by directing the attention of treatment personnel to the here-and-now offence related behaviours displayed by offenders in custodial settings. In the absence of such focused attention, relevant proxy behaviours can often be masked in these highly controlled environments. The Guide is therefore a useful adjunct to identify such behaviours for treatment and for assessing treatment-related changes.
Research limitations/implications
The OAB/ORB Guide was developed based on a conceptual framework derived from the empirical literature on correctional treatment, risk assessment, psychological theories and clinical practice. While there has been some positive pilot use of the Guide’s utility and preliminary research, at this point, empirical evidence is still lacking.
Practical implications
The OAB/ORB Guide provides quantified and structured guidelines to assess offence proxy and offence replacement behaviours observable day-to-day within controlled environments, such as during custody or supervised release to the community.
Originality/value
This guide was developed to assist staff with the identification, documentation and measurement of idiosyncratic negative and positive offence-related proxy behaviours observable across custodial or supervised contexts. Accordingly, the authors suggest that OAB/ORB guide information can be used to evaluate changes in risk over treatment and/or time. Further, the authors describe how this framework may enhance the efficacy of multi-disciplinary treatment and management teams. Two cases are used to illustrate the application of the Guide.
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This chapter makes the assertion that social class is a verb, which is to say, an individual's class identifications are not fixed and ascribed at birth but must be understood as…
Abstract
This chapter makes the assertion that social class is a verb, which is to say, an individual's class identifications are not fixed and ascribed at birth but must be understood as something that is practised and lived. In an era in which hyper mobility is the norm among a growing segment of the global population, social class identifications are increasingly fluid, context-dependent and could only be understood in relation to ‘other’ social class categories. By taking a discourse analytic approach to closely look at the episodes of my interactions with a range of interlocutors in my biographical trajectory across multiple contexts, this chapter provides accounts of the complexities of my class identifications as an academic in the UK higher education (HE) sector. Following Marxist scholarship in general, this linguistic autoethnography shows how class is not depicted as an attribute of people that is stationary in contemporary stratified societies. It argues that class must be understood as a social relation, as evolving in the social interactions with human subjects and the cumulative relationships that people engaged with, all arising out of the economic order in societies. Second, the interactional episodes highlighted in this chapter also shows how social class is interconnected with other identity inscriptions, such as gender, ethnicity, race and nationality. As such, this chapter shows how the nature of social class identifications in contemporary times are impacted by an individual's alignments with a range of social categories.
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Sherriff T.K. Luk, Ivy Siok Ngoh Chen and John Coombes
Marketing.
Abstract
Subject area
Marketing.
Study level/applicability
Target audience this decision case has been tried and tested in a classroom setting with final-year undergraduate BBA students and postgraduate students studying an MSc in marketing. The specific course in which this case was used was marketing management in China. This case may also be suitable for an undergraduate or masters level courses in consumer behaviour, distribution management or marketing in China. The case covers environment analysis, market segmentation, consumer behaviour and distribution channels.
Case overview
Skyworth, a Chinese manufacturer of television sets, was faced with some major decisions. Government subsidies on consumer purchases of household appliances had stimulated demand for TV sets especially in rural areas. However, there were limited distribution channels serving rural areas. Large-scale nationwide chain stores like Gome and Suning served mainly urban areas and top-tier cities. These retailer chains were less interested in selling TV sets as their profit margins were lower. How should Skyworth set up its distribution network to take advantage of the growth in rural markets? Establishing its own channel network would involve huge investments that would affect Skyworth's profits in the next few years. Relying on existing retailer chains may not give it the coverage it wanted. Skyworth's brand reputation had also suffered because of poor product quality and customer support. Can the distribution channel network help to improve its brand reputation and customer loyalty? This case highlights how government policies in China can shape the growth of the household appliance market and change consumption patterns.
Expected learning outcomes
By studying this case, students will: 1. Examine how environmental factors affect television manufacturers in China; 2. Understand the buying behaviour of rural households for household appliances; 3. Examine distribution channels in an emerging market; 4. Evaluate a company's product portfolio strategy; and5. Suggest segmentation bases for the market for television sets in China.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or e-mail support@emeraldinsight.com to request teaching notes.
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Yiu Chung Wong and Jason K.H. Chan
The purpose of this paper is to explore the emergence of civil disobedience (CD) movements in Hong Kong in the context of the notion of civil society (CS).
Abstract
Purpose
The purpose of this paper is to explore the emergence of civil disobedience (CD) movements in Hong Kong in the context of the notion of civil society (CS).
Design/methodology/approach
The paper begins by rigorously defining the notion of CD, as well as the concept of CS and tracing its development in Hong Kong over the past several decades. By using a model of CS typology, which combines the variables of state control and a society’s quest for autonomy (SQA), the paper aims to outline the historical development of CD movements in Hong Kong. It also discusses the recent evolution of CS and its relationship with CD movements, particularly focusing on their development since Leung Chun-ying became the Chief Executive in 2012. Finally, by using five cases of CD witnessed in the past several decades, the relationship between the development of CS and the emergence of CD in Hong Kong has been outlined.
Findings
Four implications can be concluded: first, CD cannot emerge when the state and society are isolated. Second, the level of SC and the scale of CD are positively related. Third, as an historical trend, the development of SQA is generally in linear progress; SQA starts from a low level (e.g. interest-based and welfare-based aims) and moves upwards to campaign for higher goals of civil and political autonomy. If the lower level of SQA is not satisfied, it can lead to larger scale CD in future. Fourth, the CD movement would be largest in scale when the state-society relationship confrontational and when major cleavages can be found within CS itself.
Originality/value
This paper serves to enrich knowledge in the fields of politics and sociology.
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The other-race effect shows that people are better recognizing faces from their own-race compared to other-race faces. This effect can have dramatic consequences in applied…
Abstract
Purpose
The other-race effect shows that people are better recognizing faces from their own-race compared to other-race faces. This effect can have dramatic consequences in applied scenarios whereby face identification is paramount, such as eyewitness identification. This paper aims to investigate whether observers have insights into their ability to recognize other-race faces.
Design/methodology/approach
Chinese ethnic observers performed objective measures of own- and other-race face recognition – the Cambridge Face Memory Test Chinese and the Cambridge Face Memory Test original; the PI20 – a 20-items self-reported measured of general face recognition abilities; and the ORE20 – a new developed 20-items self-reported measure of other-race face recognition.
Findings
Recognition of own-race faces was better compared to other-race faces. This effect was also evident at a phenomenological level, as observers reported to be worse recognizing other-race faces compared to own-race faces. Additionally, although a moderate correlation was found between own-race face recognition abilities and the PI20, individual differences in the recognition of other-race faces was only poorly associated with observers’ scores in the ORE20.
Research limitations/implications
These results suggest that observers’ insights to recognize faces are more consistent and reliable for own-race faces.
Practical implications
Self-reported measures of other-race recognition could produce misleading results. Thus, when evaluating eyewitness’ accuracy identifying other-race faces, objective measures should be used.
Originality/value
In contrast to own race recognition, people have very limited insights into their recognition abilities for other race faces.
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Daniel Hunt and Dara Mojtahedi
This study aims to examine own-race bias (ORB) in prospective person memory (PPM) and explore whether the effects of ORB were moderated by two factors that are salient to…
Abstract
Purpose
This study aims to examine own-race bias (ORB) in prospective person memory (PPM) and explore whether the effects of ORB were moderated by two factors that are salient to real-world missing person appeals (MPAs): the number of appeals an individual encounters and the frequency in which these appeals are encountered.
Design/methodology/approach
A mixed experimental design was used whereby 269 Caucasian participants studied MPAs (4 or 8 appeals) for various frequencies (once or three times), which featured both white and non-white missing individuals. Participants then completed a PPM sorting task that required them to identify missing individuals as a secondary objective.
Findings
ORB was not observed for prospective person memory performance, although participants did demonstrate a greater conservative bias for appeals involving different ethnicities. The main effect of number and frequency of appeals on PPM was significant, however, these variables did not moderate ORB.
Research limitations/implications
The current study has limitations that should be taken into consideration. There was an underrepresentation of non-white ethnicities within the sample which limits the ability to determine if ORB effects vary across ethnicities. Additionally, experimental simulations of missing person identifications still lack ecological validity and thus future innovative methods are required to study missing person identifications more realistically.
Originality/value
This study demonstrates that PPM performance may not be influenced by ORB effects overall as found within previous generic memory tasks, although the influence of the number and frequency of appeals presented continues to demonstrate the need to improve MPAs to maximise public facial recognition and identification of missing persons.
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Alessandro Brun, Cecilia Castelli and Hakan Karaosman
Globalization and advanced manufacturing capabilities changed industrial dynamics. To this end, not only were new retail concepts developed to broaden the distribution toward…
Abstract
Purpose
Globalization and advanced manufacturing capabilities changed industrial dynamics. To this end, not only were new retail concepts developed to broaden the distribution toward larger consumer bases, but alternative ways were also sought to reorganize supply networks for a balance between local and global production. Yet, the choice of supply network configurations must be coherent with a fashion companies’ critical success factors. Hence, it is pivotal to understand how such large brand portfolios and global supply networks could be effectively managed in a united way. In this vein, the purpose of this paper is to explain how the triplet of product, brand, and retail channel could affect SC performance, and how the positioning of a luxury company could depend on managerial attitudes.
Design/methodology/approach
Subsequent to an extensive literature review, 30 most frequently quoted key performance indicators (KPIs) were derived. A Delphi study was then employed to reach a consensus and 17 key KPIs were derived considering the key SC performance areas and marketing dimensions. Survey technique was deployed to examine the impact of strategic combinations of product, brand, and retail channel on SC strategy. Survey results were analyzed through factor analysis where five principal components emerged to represent performance areas. ANOVA technique was then employed to explore the dependence between product-brand-retail channel and key performance areas.
Findings
Brand, retail channel, and product directly affect operational performance. The positioning of a fashion company would depend on its management attitude toward strategy segmentation and considered stage of the SC. The respondents’ profile analysis further showed a preference to segment the SC based on products. Interestingly, this finding is not aligned with earlier research (Brun and Castelli, 2008) suggesting that the brand was to become the most relevant driver for SC segmentation.
Originality/value
Academic development and empirical testing is rather rare in the luxury fashion context. Undeniably, SC strategies represent a very relevant issue for fashion companies, and the present study could be considered a first statistical step toward SC segmentation for luxury fashion companies.