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The purpose of this paper is to determine the state-of-the-art assistive technologies (ATs) developed for people living with visual disability and those that are used in academic libraries around the world as a way of proffering solution to the challenges faced by visually impaired students in accessing information.

The data used for this paper were derived from website of companies that specialize in ATs for people living with disability and the library website of the top 14 universities in the world based on the 2020 QS world ranking of universities.

This study found that foremost academic libraries in the UK and the USA have integrated various ATs into library services as information access mechanism for students living with visual impairment. The study found that the most commonly used screen reader software is the Job Access With Speech (JAWS). The study also found that one of the institutions has a mission statement on their website, clearly stating support for people living with disability.

This study was conducted using only the 2020 QS world ranking of universities. It would be interesting to see results of academic libraries from Africa based on their ranking.

The paper provides highlights on trends that may inform academic libraries in the quest to providing ATs for students living with visual impairments. This paper may assist academics libraries who are at the brink of decision-making on use of ATs as information access mechanism to the visually impaired students.

This paper is the first to provide librarians with ideas and innovations on specific ATs used by leading academic libraries in the world.

The purpose of this paper is to present the alignment of disruptive technologies into library and information science (LIS) and libraries as virtual learning spaces during the COVID-19 pandemic lockdown as alternative trajectories to end the disruption caused by the COVID-19; however, the educational systems are still facing challenges in achieving these lofty objectives.

A living-lab methodology was adopted for this paper as an innovative approach, in which technologies that are in the development stages or full deployments are integrated with social research design to test the viability of such technologies for the intended purposes.

The LIS alignment of virtual learning technologies showed that disruptive technology could benefit academic libraries, with minimum training of staff. However, internet bandwidth, digital divide and lack of built-in functionality on the Zoom, compared with Moodle, for assessment and grading are huge setbacks. Nevertheless, library platforms must be mobile-response and agile software algorithm to include voice-over and voice recognition search functionality to access all the databases.

For this paper, use of disruptive technology was limited to virtual online learning, Zoom and Moodle; however, the alignment of blockchain and big data and the libraries services was not covered.

This paper showed that the LIS could mitigate the COVID-19 global pandemic with disruptive IT alignment with learning management systems (LMS) and for the libraries to remain open during the coronavirus lockdown.

Academic libraries can deploy disruptive technologies as virtual library spaces.

Disruptive technology alignment with LMS as virtual library space was posited for the academic librarians to mitigate the effect of COVID-19 pandemic.

This paper aims to present results of a study which examined students’ collaborative information behavior (CIB) in comparison with behavioral patterns illustrated in Wilson’s (1996) model of information behavior.

A total of six groups of undergraduate students; four from Sokoine University of Agriculture (SUA) and two from Ardhi University (ARU) were purposively selected. Data were collected using semi participant observation, critical incident interviews and focus group discussion methods.

Results indicate that students’ CIB is mainly shaped by collaborative learning environment, learning tasks objectives and requirements. Despite its wider applicability in different domains and contexts, Wilson’s (1996) model is partially appropriate in modeling students’ group-based learning information behavioral activities. Person(s) in context and active and passive information seeking are aspects of the model which are observed to be relevant in students’ CIB.

The study has implications on teaching and learning practices in higher learning institutions.

The study provides new insights on how students exhibit different information behavioral patterns during collaborative learning. The study fills a gap on how solitary models of information behavior can be used to model students’ information behavior in team-based learning.

The purpose of this paper is to present findings of a study conducted to determine eReadiness status of public university libraries in Malawi to use mobile phones in the provision of library and information services.

The researcher carried out in-depth semi-structured interviews with university/college librarians and information and communications technology (ICT) directors using interview guides. Students were also administered with a survey questionnaire that contained closed- and some open-ended questions. Proceedings of the interviews were recorded using a tape recorder whilst backup notes were recorded in a notebook. Qualitative data were transcribed and analysed using NVivo software whilst quantitative data were analysed using SPPS.

The study findings revealed that institutions studied had the ICT infrastructure necessary for offering library and information services on the mobile phone platform. Moreover, students had mobile phones which were connected to internet to facilitate their access to services offered. However, the institutions covered by this study did not have operational ICT policies to govern the operations of library and information services offered through mobile phones although draft ICT policies were available. The study further concluded that though the human resources required to manage the provision of library and information services through mobile phones in the institutions studied were available, they did not have the necessary skills and numbers to provide quality services. Other findings revealed that attitudes of library staff and students to the offering and access to services through mobile phones were positive. The study also revealed that there are some factors that could impact the offering of library services through mobile phones.

Although Malawi has four public universities, this study only focused on three of them. Moreover, academic staff is another important user group of academic libraries. In this case, findings reported in this paper only focus on students. This implies that library’s readiness to offer services through mobile phones to this group remains unknown hence may have to be covered by future studies. Much as the study incorporated a quantitative strand in addition to the qualitative one, it neither involved theory testing nor confirmation as is the case with other related studies. This implies that the two theories used in this study (the unified theory of acceptance and use of technology and the technology-organisation-environment) were not used in the strict sense, which is empirical at the core, but rather to put the problem studied in the context of other related studies.

The findings have practical implications in that they can be used for planning the implementation of library and information services through mobile phones in public university libraries in Malawi. Other related institutions can also use the findings as a reference point in planning the implementation of similar services.

Studies relating to the use of mobile phones in the delivery of library and information services have not been conducted in public universities in Malawi. Findings of this study will, therefore, inform researchers intending to conduct similar or related studies not only in public universities in Malawi but other related institutions as well.

The paper discusses the current status of information technology development in Kenya and assesses how the public universities along with their libraries in the country should respond in order to compete effectively in the new technological dispensation and become part of the global information society.

The purpose of this paper is to discuss the implication of copyright on access to electronic and print information resources by people with visual impairments in university libraries. The paper examines the extent to which electronic and print information resources in university libraries are accessible to people with visual impairments; the extent to which existing national/international copyright laws facilitate or hamper access to electronic and print information resources by people with visual impairments; examine challenges facing people with visual impairments in accessing electronic and print information resources; and how these challenges can be ameliorated.

The paper is based on review of empirical and theoretical literature and is underpinned by Oliver’s (1990) social model of disability.

The findings reveal that many university libraries the world over lack the capacity to offer an effective information service to people with visual impairments. Furthermore, the stringent copyright laws and licensing regimes for purchasing or transcribing content from one format to another make provision of information services to people with visual impairments difficult. In-university libraries are faced with various challenges in accessing electronic and print information that include among others copyright and licensing restrictions, and system design issues. Assistive technologies (ATs), enabling policies, skilled staff and facilitative copyright regimes can help ameliorate some of these barriers.

ATs, enabling policies, skilled staff and facilitative copyright regimes are key to unlocking the barriers that hinder people with visual impairments from effectively accessing print and electronic resources in university libraries. Protection of the basic rights of persons with disabilities including visual impairments, the elimination of social discrimination and bridging the accessibility gap are integral to social inclusion. This paper provides the basic information to university libraries for addressing challenges associated with access to electronic and print resources by people with visual impairments.

Access to information to all including people with visual impairments in society is a basic human and moral right that every human being must enjoy. The Sustainable Development Goals’ 2030 agenda for sustainable development envisages a world of universal respect for human rights and human dignity […] equality and non-discrimination, an equitable, tolerant, open and socially inclusive world in which the needs of the most vulnerable are met (United Nations, 2015), and inclusive rights such as education, access to services (including information) and employment for people with disabilities.

This paper builds on existing literature and contributes to the growing body of knowledge on access by people with disabilities predicating on World Summit on Information Society principle and agenda 2030 on sustainable development goals.

This study aims to comprehend the perceptions of visually impaired users in development of information systems in Indian universities. This will help higher educational institutions in India to fulfil information requirements of visually impaired users.

A twofold method was used in the study: survey of visually impaired students in four universities; design and development of an online information system for visually impaired (ISVI). A structured questionnaire was used for survey of visually impaired users in Indian universities. The questionnaire with 33 open-ended questions was distributed among 603 visually impaired users and 316 responses were received. Stratified sampling technique was used in data collection. Response rate was 52.4%. The received responses were analysed using Statistical Package for Social Sciences version 19 and presented through tables and figures.

Majority of respondents revealed that lack of content availability in vernacular language, poor information resources access mechanism, less volume of course content and poor maintenance of assistive software(s) and devices and non-standardized e-resources compatible with the assistive software(s) are some major inhibits faced. Majority of respondents revealed that they prefer scribes in examinations because use of assistive technology (AT) is time-consuming. Lack of training and confidence in using AT is another reason for preferring scribes in examinations.

This study was conducted on a limited number of visually impaired uses in Indian universities. Also, the online system ISVI contains a sample collection related to undergraduate courses only.

This study will help Indian universities to identify problems faced by visually impaired users. Findings of the study can help faculty members, decision-makers to understand the perspective of visually impaired. Besides this, the study can also help government agencies in formulating policies. Findings will help in developing robust information resources suiting the needs of visually impaired.

This study developed an online system ISVI (www.isvi.in) suitable to address the requirements of visually impaired students. Furthermore, it can guide policymakers, faculty members and information professionals in developing seamless open access information systems.

This paper reviews the challenges facing library associations within Eastern, Central and Southern Africa with particular attention paid to the Botswana Library Association (BLA). The challenges occasioned by information technology and the future outlook in the SCECSAL region are analysed in the context of the implication for libraries. The paper looks at how the BLA could prepare strategies to deal with the paradigm shifts occasioned by information technology in order to participate in the global information arena.

To examine the technical reasons for excessively slow internet speeds at the University of Botswana, to discover the present state of development efforts addressing such examples of the qualitative digital divide, and to recommend remedies.

Surveys of students, the authors' professional experiences, and reports from corporate, public, and intergovernmental organizations provided insights into the effects – and causes – of internet slowdown.

Bandwidth bottlenecks were identified in successive stages of intercontinental internet traffic. Causes included network design and capacity, telecommunications regulations, and competing budgetary demands within Botswana.

Much of the literature on the digital divide has stressed plentiful hardware and internet connections in affluent societies versus their scarcity in developing societies. This study illustrates that hardware and connections are necessary but not sufficient for adequate online performance. Technological advance and development can each stimulate the other, and that two‐way interconnection necessitates more than a simple call for more spending to increase developing countries' bandwidth. The paper presents recommendations in addition to higher funding.

Student and other micro‐level data serve as measures for the local performance of a global utility, the internet. Tracking message transmission uncovers bottlenecks along the path of the intercontinental internet, specifically as it reaches Africa. These “street‐level” approaches can assist the international aid community, the telecommunications industry, and the public sector in Botswana and elsewhere in removing obstacles to the internet as a potentially important tool for national‐ and human‐development.