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The purpose of this paper is to scope out European and global policy documents focused on dementia with the purpose of providing a synthesis of the challenges the phenomenon poses and the gaps evident.

An adapted PESTEL framework as a data extraction tool resulted in an analysis of the political, economic, social, technological, environmental, organisational, educational and research aspects of dementia policy.

Policy documents showed variability of dementia strategy, plan and programme development. All documents recognised rapidly growing ageing populations, and increasing numbers of people living with dementia. Dementia as a public health priority is inconsistent in growth. Global policy documents stress the impact of dementia will be felt most by low- and middle-income countries. Main themes were: a need to raise awareness of dementia and action to reduce stigma around it, the need for early diagnosis and preventative person-centred approaches with integrated care, fiscal investment, further research, training and education for workforces, increased involvement of and support for people living with dementia and care and support close to home.

By identifying current dementia challenges and policy gap implications this analysis urges engagement with broader frames of reference as potential for enabling bolder and radically better dementia care models.

This paper offers a review of present global and European dementia policy, outlining the potential implications for the most marginalised in society if it fails to be critical of its own underpinning assumptions.

This chapter explores the topic of supporting young people to become innovators for societal change in terms of equity and renewal from the perspective of school principals in Northern Ireland, a post-conflict society. We examine how school principals can be empowered in their role in providing this support and the challenges and turbulence that they face in their work. The chapter provides contextual information about education in what is still largely a divided society in Northern Ireland. The principals who were interviewed as part of this research were working within school partnerships as part of ‘shared education’ projects. In Northern Ireland, the Shared Education Act (2016) provides a legislative basis for two or more local schools from different educational sectors to work in partnership to provide an opportunity for sustained shared learning activities with the aim of improving both educational and reconciliation outcomes for young people. The challenges for school leadership of working in partnership in societies emerging from conflict has not been given the attention it deserves in the literature, so this work is significant in that it brings together a focus on school leadership in a ‘shared education’ context, drawing on theories of collaboration and turbulence to examine how principals can best be empowered to be agents of change, so that pupils in Northern Ireland can also become empowered to make society there more equitable and peaceful. While the focus is on Northern Ireland, the learnings from this study will be of wider interest and significance as similar challenges are faced by school leaders internationally.

This paper sets out to explore the place of the repository library in today's information world.

This paper argues that it is important to view repository libraries anew and to re‐invigorate the debate as to their value and their place in the digital world. The paper is also set in the context of the Caval Archival Records Management Centre (CARM), located in Melbourne, Australia.

There seem to be three basic roles for the repository in the emerging digital world. First, there is a role managing the low‐use legacy collections that will never be digitised, providing access to them in some defined service and pricing model. Second, there is a role to manage the vast array of learning objects that are being developed institutionally for online learning programs on behalf of existing institutional libraries and their learning and teaching units. Third, it can be argued that the peer review process is under severe pressure in the emerging digital world.

Ascertains that repository libraries need to debate a new, more active and involved role in their information communities. Much will be gained from a rigorous re‐examination of the economics of systems rather than of individual repositories.

To introduce the papers presented at the 2nd International Conference on Repository Libraries, organised by the Finnish National Repository Library and sponsored by IFLA, with many leading institutions participating in programme planning.

Provides a brief outline of each paper, discussing the state of health of repository libraries of any kind: national, academic, shared, etc.

Participating librarians presented a feasible future model, which has been called “URL” (“Universal Repository Library”), which encompassed the following characteristics: digital delivery 24/7 to end‐users; information for free (or support of minimal charges); performance and retention of public agreements; focus on existing strengths with multilingual approaches; virtual union catalogue linking repository catalogues; strong local support of regional repositories; international focal points; and the development of local support to bridge into URL.

The creation of a model of repository libraries for today, the near future and the distant future.

The purpose of this paper is to explore what it means to be a library leader in the future.

The paper begins with an exploration of the intelligences library leaders need to pursue their work and their lives. It then assesses the understanding of those intelligences and their relative values. Finally, the paper attempts to bring the threads together.

Building the bridge across the chasm from one form of library service to another will require many intelligences, perspectives and different skills if it is to happen.

The paper advocates a robust approach to the future, with managers re‐examining their own values, their ability to listen, keep an open mind, think heretical thoughts and think the unthinkable.

To determine whether a collaborative academic store for Scotland is a viable proposition and discover what problems and issues it raises.

Implementation of a pilot facility that would permit a real‐world assessment of requirement costs and funding models, would pave the way for a full facility, and act as a possible model to others considering similar facilities.

Although the project is still in its first year, a good deal of useful experience has already been gained via the planning and setting‐up of an operational facility. This has informed the features and facilities of the pilot store described in the paper.

The pilot facility currently only serves a sub‐set of possible participants in Scotland.

The pilot will inform the Scottish community on the viability of an operational store whilst providing a useful facility in the short to medium term.

The paper will inform others wishing to set up collaborative stores on methods, models, problems and issues in what is still a relatively unexplored approach to storage problems.

In the near future, today's medical students will be working increasingly in a variety of settings and directly interacting with the public. Although a patient's interaction with a physician ordinarily represents only one aspect of a specific health experience, one could argue that the quality of this particular interaction is of considerable importance to patients. Central to this interaction is the notion of service orientation, which has been defined as those attitudes and behaviors that influence the quality of the interaction between service providers and consumers. This chapter presents a description of research on the concept of service orientation among a sample of medical students. The results indicate that medical students exhibiting greater levels of service orientation are those who are older, female, married, and who place greater emphasis on their future incomes and perceptions of patient expectations for the service quality dimensions of responsiveness and tangibles.