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Article
Publication date: 5 July 2023

Stephanie L. Bilderback and Gloria J. Miller

The importance of employee development programs (EDPs) has been evolving as businesses continue to change and employees continue to have different motivations. Understanding what…

1206

Abstract

Purpose

The importance of employee development programs (EDPs) has been evolving as businesses continue to change and employees continue to have different motivations. Understanding what motivates employees to continue working in a company can help managers have a more successful future. The relationship development between employees and managers can be more easily achieved with an established EDP with goals and motivations communicated. Both employees and managers can influence a positive culture. The authors use the social exchange theory (SET) to help explain this process.

Design/methodology/approach

A review of previous research was conducted. Looking through the social exchange lens, the authors developed practical implications of best practices for employee development (ED).

Findings

Findings of this study should guide organizations to develop, improve or maintain effective EDPs.

Originality/value

This paper uses social exchange theory to foster best practices for EDPs.

Details

Journal of Management Development, vol. 42 no. 4
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 14 February 2024

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

85

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

US researchers reviewed previous studies of employee development programs (EDPs) to search for practical implications for organizations. They concluded that EDPs can be used to build a more cohesive workforce, achieving employee motivation, productivity, satisfaction and retention. Building mutual relationships between managers and employees using scheduled, formal EDPs will, therefore, benefit organizations.

Originality/value

The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Human Resource Management International Digest , vol. 32 no. 3
Type: Research Article
ISSN: 0967-0734

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Article
Publication date: 1 November 2024

Stephanie Bilderback

This paper aims to explore the growing integration of social media, specifically Snapchat, into workplace environments and its impact on communication behaviors, especially among…

39

Abstract

Purpose

This paper aims to explore the growing integration of social media, specifically Snapchat, into workplace environments and its impact on communication behaviors, especially among Generation Z and Millennials. The focus is on analyzing how Snapchat’s communication cycles, such as notifications, Snap streaks and best friend rankings, affect workplace efficiency. This study also investigates how cultural variations around connectivity and work-life balance amplify or mitigate these effects in global settings.

Design/methodology/approach

This research uses social comparison theory and self-determination theory to examine the psychological and social impacts of Snapchat’s features on workplace productivity. Drawing on qualitative and quantitative literature, the paper explores how different cultural contexts influence employees’ interaction with Snapchat during work hours. Theoretical frameworks are applied to understand the cognitive and social disruptions caused by social media, while practical strategies for human resource management are explored.

Findings

Snapchat’s design fosters continuous user engagement, often leading to fragmented attention and reduced productivity, particularly in work environments. Cultural norms surrounding social media usage and work-life boundaries either intensify or alleviate the disruptive effects of Snapchat. For example, the pressure to maintain social ties amplifies workplace distractions in collectivist cultures. In contrast, individualistic cultures may emphasize productivity over social connection, allowing for more effectively managing these distractions.

Originality/value

This paper contributes to the growing body of literature on social media’s impact on workplace dynamics by offering a culturally nuanced approach to understanding digital distractions. By focusing on Snapchat, a platform with unique features that encourage habitual interaction, the study provides novel insights into how global human resource strategies can be tailored to different cultural settings. The findings suggest practical solutions for managing digital overload and optimizing employee performance in increasingly interconnected work environments.

Details

Strategic HR Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 26 December 2024

Stephanie Bilderback and Mohammad Movahed

This study investigates healthcare administration students’ perspectives on integrating artificial intelligence (AI) in fluid healthcare work environments, focusing on its…

30

Abstract

Purpose

This study investigates healthcare administration students’ perspectives on integrating artificial intelligence (AI) in fluid healthcare work environments, focusing on its potential impact on future healthcare practices.

Design/methodology/approach

The research utilizes a mixed-methods strategy, combining quantitative surveys and qualitative interviews to collect data from healthcare administration students at a mid-sized urban university. This comprehensive approach allows for an in-depth analysis of students’ understanding of, attitudes toward and expectations of AI in healthcare settings.

Findings

Results reveal that students have a nuanced understanding of AI’s capabilities to enhance healthcare operations and patient care, showcasing readiness to adopt these technologies. Nonetheless, there are significant concerns about job security and the depersonalization of care with the integration of AI. The study highlights the critical need for healthcare curricula to evolve to incorporate AI training that equips future professionals to use these technologies in increasingly flexible work settings.

Originality/value

This research offers new perspectives on how future healthcare professionals view AI integration within evolving work arrangements. It emphasized the need for educational institutions to update and adapt educational frameworks to prepare a workforce that can effectively navigate the challenges and opportunities presented by AI in the healthcare sector. This is particularly relevant in fluid work dynamics, where adaptability and responsiveness are key.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 13 February 2025

Stephanie Bilderback

This paper aims to examine how LinkedIn’s structure and features contribute to anxiety among Generation Z professionals. It explores how social comparison, fear of rejection and…

7

Abstract

Purpose

This paper aims to examine how LinkedIn’s structure and features contribute to anxiety among Generation Z professionals. It explores how social comparison, fear of rejection and perfectionism shape their engagement on LinkedIn, leading to diminished workforce readiness. The study addresses these anxieties to improve Gen Z’s career confidence and professional development.

Design/methodology/approach

The research adopts a literature-based approach, using Self-Determination Theory and Social Comparison Theory to analyze LinkedIn’s psychological impact on Gen Z users. Key themes include autonomy, competence, relatedness and the effects of upward social comparison. Practical strategies for human resource professionals and educators are also explored to reduce anxiety and promote healthier LinkedIn engagement.

Findings

LinkedIn’s public metrics and profile-building process intensify Gen Z’s anxiety by reinforcing perfectionism and comparison behaviors. These pressures lead to imposter syndrome, reduced self-esteem and disengagement from the platform. Addressing these challenges through workshops, mentorship programs and digital well-being strategies can reduce LinkedIn-related anxiety and improve workforce readiness.

Originality/value

This paper contributes to the growing discourse on digital professionalism by focusing specifically on LinkedIn’s unique challenges. It offers culturally relevant and practical solutions for human resource professionals, educators and organizations to support Gen Z in managing digital anxiety. By addressing LinkedIn-related anxieties, the paper highlights how organizations can foster healthier digital engagement and enhance career confidence for younger professionals.

Details

Strategic HR Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 11 October 2024

Stephanie Bilderback, Patrick Luck, Isabella L. Blackwell and Michael D. Lobdell

This paper explores the influence of Snapchat on workplace behavior, focusing on employee productivity, mental health and organizational policies. It examines how Millennials and…

115

Abstract

Purpose

This paper explores the influence of Snapchat on workplace behavior, focusing on employee productivity, mental health and organizational policies. It examines how Millennials and Generation Z use Snapchat professionally, with implications for management strategies and workplace culture.

Design/methodology/approach

The paper provides a conceptual analysis grounded in existing literature and theoretical frameworks, including uses and gratifications theory, social comparison theory and attention economy theory. The analysis covers the psychological effects of social media validation, social comparisons and the impact of Snapchat on attention and task management. Management strategies such as policy development and employee training are also examined.

Findings

Snapchat positively impacts communication and team bonding but presents challenges to productivity, mental well-being and data security. The platform’s design encourages both community building and distractions. Organizations can mitigate these issues through effective policies, training and mental health support.

Originality/value

This paper offers a unique contribution by focusing specifically on Snapchat and its workplace impact. It addresses the balance between the benefits of social media and its drawbacks, presenting practical strategies for organizations to manage Snapchat usage effectively while maintaining productivity and supporting employee well-being.

Details

Corporate Communications: An International Journal, vol. 30 no. 1
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 22 August 2024

Stephanie Bilderback

This paper aims to explore “rotting” in the workplace, characterized by antisocial hibernation, where employees become isolated and disengaged. The study examines underlying…

74

Abstract

Purpose

This paper aims to explore “rotting” in the workplace, characterized by antisocial hibernation, where employees become isolated and disengaged. The study examines underlying factors and provides actionable insights and practical interventions to address “rotting” and restore a healthy work environment, empowering readers with the means to make positive changes.

Design/methodology/approach

The research integrates various theories of employee behavior, including Maslow’s hierarchy of needs, Herzberg’s two-factor theory, the job demands-resources model, cognitive load theory, distraction-conflict theory and engagement theory. By connecting these frameworks with practical HR strategies, the paper ensures a comprehensive understanding of employee isolation, instilling confidence in the research’s depth.

Findings

Employee isolation and disengagement significantly challenge organizational health and productivity. The study identifies key factors such as poor management practices, lack of social support, high job demands and inadequate communication channels. Addressing these factors through supportive environments, effective communication and mental health support can enhance engagement and reduce isolation.

Originality/value

This paper offers an innovative perspective on employee rotting by integrating multiple theoretical frameworks and practical HR strategies. It emphasizes the urgent need to address employee isolation, especially with increasing remote work and digital communication.

Details

Strategic HR Review, vol. 24 no. 1
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 11 February 2025

Stephanie Bilderback and Chelsae B. Thompson

This paper explores how higher education institutions can redesign curricula to produce globally competitive graduates equipped with critical skills for success in an…

4

Abstract

Purpose

This paper explores how higher education institutions can redesign curricula to produce globally competitive graduates equipped with critical skills for success in an interconnected workforce. It emphasizes the integration of interdisciplinary learning, global competence and experiential education while positioning leadership development as a central pillar of career readiness.

Design/methodology/approach

The study synthesizes human capital theory, social cognitive career theory and global competence theory to create a framework for equipping students with emotional intelligence, technological proficiency and a global mindset. Using a structured literature review, the paper analyzes stakeholder collaboration strategies and provides actionable recommendations for curriculum redesign and workforce alignment.

Findings

Higher education institutions must move beyond traditional academic models by adopting interdisciplinary approaches, fostering experiential learning and building global partnerships. These strategies help students adapt to dynamic international settings. Stakeholder collaboration and curriculum innovation are critical for ensuring that graduates are prepared to meet the demands of an evolving global economy.

Originality/value

This paper offers a unique contribution by integrating three foundational theories into practical framework that aligns academic preparation with global workforce needs. The proposed framework highlights leadership competence as essential for global adaptability and provides actionable insights for educators, policymakers and industry leaders to bridge academic preparation and workforce demands.

Details

Higher Education, Skills and Work-Based Learning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-3896

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Article
Publication date: 10 June 2024

Stephanie Bilderback

This paper explores the cognitive impacts of social media on employees in workplace environments, focusing on how digital interactions disrupt cognitive functions and employee…

75

Abstract

Purpose

This paper explores the cognitive impacts of social media on employees in workplace environments, focusing on how digital interactions disrupt cognitive functions and employee engagement. It bridges theoretical models of cognitive psychology with practical human resource (HR) strategies to mitigate these effects.

Design/methodology/approach

The methodology includes a review of relevant cognitive and psychological theories – namely cognitive load theory (Sweller, 1988), distraction-conflict theory (Baron, 1986), and engagement theory (Schaufeli et al., 2002). The discussion extends to practical interventions such as policy adjustments, employee training and technological solutions, assessing their application within organizational contexts to address social media challenges.

Findings

The research findings have significant practical implications. The author reveals that continuous social media notifications can lead to distraction conflicts and decreased employee engagement, impacting cognitive load. Effective HR interventions, such as clear guidelines, digital detox initiatives and technology-based social media access control, can enhance focus and productivity, improving workplace outcomes.

Originality/value

This paper contributes to discussions on social media’s role in workplace dynamics by combining cognitive psychological theories with practical HR applications. It presents a structured approach to understanding and managing digital distractions, offering a new framework for organizations aiming to balance technological advancements with employee well-being.

Details

Strategic HR Review, vol. 23 no. 6
Type: Research Article
ISSN: 1475-4398

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Article
Publication date: 29 October 2024

Stephanie Bilderback

This paper aims to examine the implementation and impact of climate-sensitive training programs tailored to the specific climate risks and business needs of Dickson County…

18

Abstract

Purpose

This paper aims to examine the implementation and impact of climate-sensitive training programs tailored to the specific climate risks and business needs of Dickson County, Tennessee. It aims to emphasize the importance of integrating climate adaptation strategies into business training and to propose a replicable model that can be adapted to regions facing similar challenges, contributing to global sustainability efforts.

Design/methodology/approach

The research uses Dickson County’s climate profile as a case study, analyzing its impact on local businesses in sectors such as agriculture, manufacturing and tourism. This paper integrates theoretical frameworks, including organizational learning and adaptive capacity, to provide practical strategies for climate-sensitive training. It further incorporates insights from local institutions, industry partnerships and public data, using a qualitative approach to analyze key themes related to training effectiveness and sustainability.

Findings

The findings demonstrate that climate-sensitive training significantly enhances the resilience and sustainability of businesses by preparing them to address local climate challenges. Critical factors for successful implementation include stakeholder engagement, industry-specific customization and the continuous evaluation of training outcomes. The model presented shows promise for broader applicability in other regions, especially when localized climate data and collaborative efforts are integrated.

Originality/value

This paper provides a novel, region-specific approach to climate-sensitive training, distinguishing itself by combining theoretical insights with practical strategies for businesses. By focusing on localized adaptation and stakeholder collaboration, the model addresses an existing gap in the literature on climate adaptation training for smaller, climate-vulnerable regions. This work offers a replicable and scalable framework that contributes to the global discourse on sustainable development and climate resilience in business practices.

Details

Industrial and Commercial Training, vol. 57 no. 1
Type: Research Article
ISSN: 0019-7858

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