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To provide an overview and propose solutions in improving scholarly publishing and document supply in Central and Eastern Europe (CEE) in connection with copyright acts and library practice.

Current (national) libraries’ practices are analysed, especially with regard tp improving access to documents through ICT. A broad overview of intellectual property protection is given. Scholarly publishing in CEE is analysed retrospectively with a particular emphasis on current obstacles to better communication and distribution of scholarly work published in CEE.

Findings are related to the digital environment and social changes in contemporary Europe. Lack of highly skilled personnel within the document production and access chain is stressed as the major problem. Along this, language barriers, lack of cooperation among non‐fiction writers, universities, publishers and libraries strongly affect efficient document supply to students and scholars in CEE.

Access to comparable statistical data on books and journal publishing and use would add to the possibility reach of more precise findings and conclusions.

Universities, publishers, non‐fiction writers and libraries could use the findings as a proposal for rethinking and remodelling of their activities with regard to document supply to readers in the digital environment in CEE.

The paper argues for an urgent need for efficient cooperation within scholarly publishing in CEE.

conference held in Dubrovnik, May 2004, which had the dual theme of human information behaviour and competences for digital libraries.

To provide a review of the most recent literature concerning document delivery and related matters.

The article is based on a broad range of published works, including papers, books, reports and web sites.

Finds that Open Access does not seem to have a great impact on document delivery at present but its influence is growing and may well accelerate.

This review is a useful source of information for librarians and others interested in document delivery.

The purpose of this paper is to provide an overview of the main contents of the 18th BOBCATSSS Symposium, held in Parma, Italy in January 2010, dedicated to the main theme “Bridging the digital divide: libraries providing access for all?”

The report provides a concise presentation of the main themes discussed during the conference.

The topics presented focused mainly on the fields of access and delivery, community support and collections, with some others focusing on leadership and management.

This symposium is one of the few conferences in the world where students are the main characters and participate as organisers, reviewers and presenters of the contributions. Reports on such conferences are of interest to both students and to teachers and professionals.

The contributions of the theories and practices of “documentation”, located with the library/information disciplines, to the development of information society are real, but limited. The scope for further input is considerable.