Search results

This study aims to examine the effect of motivating language on employee performance and assesses the mediating roles of organisational citizenship behaviour and employee engagement between motivating language and employee performance in the Indian health-care sector, which is a highly demanding work environment, wherein employee burnout is high.

The study was in the context of COVID-19 pandemic set for health-care workers in India. To collect data and test the proposed research model, 328 questionnaires were respondent by multi-level health-care professionals from private and government hospitals in North India.

The findings suggest that leader’s motivating language is crucial for health-care leaders, inducing employee’s performance in context to patientcare, safety and satisfaction. Underpinning theory of leader member exchange substantiates that the role of leader is pivotal in daily interaction with the stakeholders. Self-determination theory of motivation is determined by psychological needs satisfaction inducing employee engagement and organisational citizenship behaviour, amplified through the leader’s motivating language, resulting into improved patientcare and patient safety. The findings state that leader’s motivating language impacts the high culture context like health-care professionals, as observed in the Indian health-care sector during COVID-19. The findings are indicative of developing non-cognitive personality traits for managerial skills.

The study substantiates the pivotal role of the leader’s communication with stakeholders such as patients/attendants and health-care staff. The findings, which are an indicator of patientcare, as an outcome of patient compliance, will be indicative of developing the non-cognitive skills in the personality traits of managerial skills, inducing patients’ trust in their health-care providers, using motivating language. Therefore, the health-care professionals must be trained in the application of motivating language with stakeholders, namely, patients/attendants and staff.

The findings state that leader’s motivating language impacts on employees of high culture context like health-care professionals, as observed in the Indian health-care sector during the recent global medical emergency of COVID-19, whereas the earlier studies posited leader’s motivating language to be effective on employees with low-cultural context. The role of leader is pivotal in daily interaction with the stakeholders, namely, patients/attendants and health-care staff.

This study aims to explore the country’s contribution to research on halal food small- and medium-sized enterprises (SMEs) taken from the Scopus database for 10 years from 2013 to 2022 so that it can provide an overview of the effort that needs to be made by the government to improve research in this field.

The method used in this study was bibliometric analysis. The data comes from the Scopus database over the past 10 years (2013–2022). To create data visualization and network analysis using VOSviewer, Scimago Graphica, Bibliometrix and MS Excel.

Research on halal food SMEs has grown by almost 25%, with Malaysia leading with 447 publications. The UK is the leading country in publishing research articles with 44 journals. Malaysia has the most institutions (40 institutions for 25% globally). Malaysia has most research funding agencies (22 for 14% globally). Malaysia has the highest number of citations in halal food SMEs, with 3547 citations, followed by China and Indonesia. Malaysia has also the highest number of collaborating researchers and the most invitations. Future research focuses on sustainability, social issues, Internet of Things technologies, innovative technologies and strategies to increase productivity and competitiveness.

This research is a reference and overview of future research in halal food SMEs with the perspective of a country contribution angle. It provides input to the government on what needs to be done to develop research in the halal field in line with the goal of a country becoming the center of the global halal industry.