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Publication date: 29 June 2012

Turnaround Strategies for Customer Centric Operations: Turn‐by‐Turn Directions on the Path to Recovery

Sorin Pârvulescu and Radu Avramescu

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International Journal of Conflict Management, vol. 23 no. 3

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ISSN: 1044-4068

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Publication date: 8 February 2013

Dignity: The Essential Role It Plays in Resolving Conflict

Sorin Pârvulescu

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International Journal of Conflict Management, vol. 24 no. 1

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ISSN: 1044-4068

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Turnaround Strategies for Customer Centric Operations: Turn‐by‐Turn Directions on the Path to Recovery

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Turnaround Strategies for Customer Centric Operations: Turn‐by‐Turn Directions on the Path to Recovery

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