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Hospital responsiveness to the patient expectations of non-medical aspect of care can lead to patient satisfaction. The purpose of this paper is to investigate the relationship between the eight dimensions of responsiveness and overall patient satisfaction in public and private hospitals in Tehran, Iran.

This cross-sectional study was conducted in 2015. In all, 500 patients were selected by the convenient sampling method from two public and three private hospitals. All data were collected using a valid and reliable questionnaire consisted of 32 items to assess the responsiveness of hospitals across eight dimensions and four items to assess the level of overall patient satisfaction. Data analysis was performed using descriptive statistics and multivariate regression was performed by SPSS 18.

The mean score of hospital responsiveness and patient satisfaction was 3.48±0.69 and 3.54±0.97 out of 5, respectively. Based on the regression analysis, around 65 percent of the variance in overall satisfaction can be explained by dimensions of responsiveness. Seven independent variables had a positive impact on patient satisfaction; the quality of basic amenities and respect for human dignity were the most powerful factors influencing overall patient satisfaction.

Hospital responsiveness had a strong effect on overall patient satisfaction. Health care facilities should consider including efforts to responsiveness improvement in their strategic plans. It is recommended that patients should be involved in their treatment processes and have the right to choose their physician.

The aim of this study is to optimize the electrospinning parameters used in the production process of polyvinyl chloride (PVC) nanofibers.

The response surface methodology (RSM) was used to determine the experimental design. The 30 nanofiber prototypes candidates were electrospun using a needle-based electrospinning machine. PVC polymer, N-dimethyl formamide and tetrahydrofuran solvents were used to prepare the electrospinning solution.

The electrospun nanofibers had a mean diameter of 386 ± 136.57 nm, in the range of 200−412 nm. The mean porosity was 31.60 ± 6.37% in the range of 15.33−41.53%. The webs made from electrospun nanofibers had a mean pressure loss of 194.23 ± 47.7 pa in the range of 124−300 pa. The highest statistically significant correlation was observed between solution concentration and nanofiber diameter (r = 0.756, p < 0.05).

The optimal electrospinning parameters were determined to be: a solution concentration of 11 weight percent, a voltage of 16.5 kV, a needle-collector distance of 13.5 cm and an electrospinning duration of 4 h.