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1 – 10 of 56João M. Lopes, Sofia Gomes, João J.M. Ferreira and Marina Dabic
Europe’s outermost regions are often geographically isolated, and they face challenges when it comes to fostering innovation. This study aims to evaluate the impact of Science and…
Abstract
Purpose
Europe’s outermost regions are often geographically isolated, and they face challenges when it comes to fostering innovation. This study aims to evaluate the impact of Science and Technology Parks (STPs) on the stimulation of innovation performance and the regional development of innovation in the outermost European regions. This study contributes to the development and interpretation of STP literature, which is especially relevant for policymakers operating within these regions.
Design/methodology/approach
We collected the data from six Regional Innovation Scoreboard reports (RIS, 2012; RIS, 2014; RIS, 2016; RIS, 2017; RIS, 2019; and RIS 2021), available at https://ec.europa.eu, for the following outermost regions of Europe: the Autonomous Regions of Azores and Madeira (Portugal), the Canary Islands (Spain) and the Outermost Regions of France, which encompass Martinique, Mayotte, Guadeloupe, French Guiana, Saint-Martin and Reunion Island.
Findings
The results demonstrate that, for STPs to positively impact regional policies for innovation and regional development, policymakers must make significant investments into research and development (R&D). The outermost European regions display characteristics that negatively affect innovation performance and regional development. Furthermore, we found that innovative products and services are negatively affected by these regions, as they deploy only a limited number of resources. We also conclude that the impact of STPs on the outermost European regions depends on the policies of regional governments. STPs represent important inputs to formulating and implementing innovation strategies for regional development.
Research limitations/implications
This study has some limitations. This research only analyses the European Union's (EU’s) outermost regions, and we have only included data extracted from the Regional Innovation Scoreboard from 2007 to 2021. Disaggregated data for the five outermost regions in France was not available. This would have increased the sample and made the results even more robust, had the information been available.
Practical implications
The results propose that regional actors in the outermost regions (industry–government–academia) better articulate their resources (which are more scarce) and their priorities with regard to Science, Technology and Innovation, thus accelerating innovation and development of their regions.
Originality/value
In this panel data study, we adopt a methodology that enables the evaluation of STP performance under different levels of intensity of gross domestic expenditure on research and development activities in the context of the RIS. In this study, the RIS refers to the peripheral regions of the EU. This study therefore aims to evaluate the impact of STPs in stimulating innovation performance and regional development in the outermost regions of Europe.
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João M.M. Lopes, Sofia Gomes and Tiago Trancoso
Green consumption is fundamental to sustainable development, as it involves adopting practices and technologies that reduce the environmental impact of human activities. This…
Abstract
Purpose
Green consumption is fundamental to sustainable development, as it involves adopting practices and technologies that reduce the environmental impact of human activities. This study aims to analyze the influence of consumers’ green orientation on their environmental concerns and green purchase decisions. Furthermore, the study investigates the mediating role of consumers’ environmental concerns in the relationship between pro-sustainable orientation and green purchase decisions.
Design/methodology/approach
This study uses a quantitative methodology, applying the partial least squares method to a sample of 927 Portuguese consumers of green products. The sample was collected through an online survey.
Findings
Perceived benefits and perceived quality of products play a positive and significant role in influencing green behavior, especially when consumers are endowed with greater environmental concerns. In addition, consumers’ awareness of the prices of green products and their expectations regarding the future benefits of sustainable consumption positively impact green consumption behavior, further intensifying their environmental concerns.
Practical implications
According to the present findings, companies should adopt a holistic and integrated approach to promote green consumption. This means creating premium eco-friendly products, communicating their benefits, addressing the cost factor, emphasizing the future impact of eco-friendly options and raising consumers’ environmental awareness.
Social implications
It is critical that environmental education is a priority in schools and that there are political incentives for green behaviors. In addition, media campaigns can be an important tool to raise awareness in society.
Originality/value
The results of this study provide important insights for companies on consumer engagement in the circular economy. Deepening knowledge of the antecedents of consumers’ environmental concerns contributes to a deeper understanding of green purchasing decision behavior, allowing companies to support new business strategies.
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Sara Sofia Gomes Mariano, Javad Izadi and Maurice Pratt
The purpose of this study is to investigate the impact of corporate governance structures on the likelihood of financial distress in UK listed companies. The paper examines the…
Abstract
Purpose
The purpose of this study is to investigate the impact of corporate governance structures on the likelihood of financial distress in UK listed companies. The paper examines the impact of borrowing and corporate governance structures on financial distress likelihood in UK companies.
Design/methodology/approach
The study uses a quantitative approach with financial, governance and borrowing measures and data from 270 firm-observations between 2010 and 2018. The study analyses the impact of borrowing and corporate governance structures to indicate financial distress likelihood in British companies. Corporate governance variables such as ownership concentration, independence indicators, chief executive officer duality, director remuneration and corporate loans are considered, as well as the UK Corporate Governance Code.
Findings
The results indicate that companies with low ownership concentration and a low degree of independence are more likely to incur financial distress. Larger boards and better director remuneration can reduce financial distress likelihood and the existence of corporate loans can increase this likelihood. Empirical consideration of corporate borrowing is a new contribution to the literature.
Originality/value
Variables are highlighted and aggregated that have not otherwise been studied together; the UK Corporate Governance Code’s main ideas are empirically supported; the study is useful for defining corporate governance structure strategies.
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Pedro Ferreira, Sofia Gomes and João M. Lopes
The purpose of this study is to explore the ways in which work practices promote work-life balance when family time is available (as a spillover effect from work to personal life…
Abstract
Purpose
The purpose of this study is to explore the ways in which work practices promote work-life balance when family time is available (as a spillover effect from work to personal life) and how differently they affect men and women.
Design/methodology/approach
A quantitative and longitudinal approach is taken based on data from a large database made up of 71,758 workers from 36 European countries, collected in 2021 by the European Working Conditions Survey. After preliminary analysis (including exploratory and confirmatory factorial analysis), the partial least square method was used to test the hypothesis of the conceptual model.
Findings
The results of this study reveal that some work practices (autonomy and confidence at work) positively affect work-life balance. The time available for family and domestic care positively affects work-life balance, and this effect is more relevant for women than for men.
Practical implications
These results are important for organizations that wish to promote not only family-friendly work practices but also above all gender-friendly work practices.
Originality/value
Based on a large sample of European workers, this study makes an important contribution by filling the gap on the understanding and importance of mechanisms outside the organizational context for promoting work-life balance through work practices, thus extending the notion of spillover effects while considering gender differences.
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Micaela Pinho, Pedro Ferreira and Sofia Gomes
Healthcare professionals are key in healthcare organisations but are subject to long working hours and may have to make complex life-and-death decisions. As frontline agents…
Abstract
Purpose
Healthcare professionals are key in healthcare organisations but are subject to long working hours and may have to make complex life-and-death decisions. As frontline agents dealing with human lives, giving them a voice is paramount. This study explores the impact of employee voice (assessed based on employee perceptions on how much they are consulted and how much influence they have on task-related decisions) on health professionals' work engagement and burnout when mediated by relational outcomes (perceived organisational support, workplace trust, workplace recognition and meaningful work).
Design/methodology/approach
A sample of 3,266 health professionals retrieved from the European Working Condition Survey was used. The quantitative analysis was performed using the partial least square structural equation modelling and multiple regression analyses.
Findings
The results indicate that employee voice has a direct positive impact on work engagement, but employee voice's direct effects on burnout still need to be confirmed. Relational outcomes are found to mediate the relationship between employee voice and burnout (decreasing it) and between employee voice and work engagement (increasing it).
Practical implications
Practices of employee voice in the workplace are fundamental to promoting health professionals' well-being. Trust, recognition, support and the feeling of doing meaningful work increase the influence of employee voice, especially in reducing the levels of burnout.
Originality/value
This is the first study that assesses, at a European level, the importance that ‘giving health professionals a voice' has on crucial employee outcomes: work engagement, burnout and relational outcomes.
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Sofia Gomes, João M. Lopes and Luís Ferreira
The technological and digital revolution has introduced important changes in the tourism industry. However, capturing the extent of the new tourism 4.0 paradigm is still…
Abstract
Purpose
The technological and digital revolution has introduced important changes in the tourism industry. However, capturing the extent of the new tourism 4.0 paradigm is still difficult. This study aims to assess the dimensions related to the concepts of industry 4.0 in tourism and hospitality, tourism innovation and tourism ecosystem when considered simultaneously, and their role in promoting a new wave of competitiveness in the tourism industry.
Design/methodology/approach
A bibliometric study was conducted based on tourism 4.0, hotel 4.0, tourism innovation and tourism ecosystem using 120 eligible articles published between 2008 and 2021 from the Web of Science database.
Findings
This study demonstrated the advances in industry 4.0 in tourism and hospitality publications over 13 years and identified five interconnected dimensions: (1) knowledge transfer in tourism; (2) networking tourism innovation; (3) sources of tourism innovation; (4) smart tourism ecosystem and (5) innovation research in tourism. It was also concluded that tourism development should be a regional competence based on strategic networking and externalisation of regional knowledge flows.
Research limitations/implications
This bibliometric review provides important implications and recommendations for several players of industry 4.0 in tourism and hospitality and policymakers. Not only did it make it possible to create a state of art, but also to categorise the existing interconnections between the dimensions of Tourism 4.0, Hotel 4.0, Tourism innovation and Tourism ecosystem to optimise its implementation and generate greater value. In addition, practical implications were inferred that improve the tourism sector’s competitiveness, helping strategic decision-making at the level of policymakers and actors in this sector.
Practical implications
Apart from state of the art, this bibliometric review made it possible to categorise the existing interconnections between the dimensions of tourism 4.0, hotel 4.0, tourism innovation and tourism ecosystem to optimise its implementation and generate greater value. Practical implications were inferred that improve the tourism sector’s competitiveness, helping strategic decision-making at the level of policymakers and several players in this sector.
Originality/value
This study addresses the existing literature gap in the interconnection of industry 4.0 with tourism and hospitality by describing the most relevant conceptual interconnections and setting practical implications for improving the competitiveness of the tourism industry. Furthermore, it integrates previous studies and outlines future lines of investigation.
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João M. Lopes, Sofia Gomes and Cláudia Dias
This study aims to understand how perceived desirability and perceived feasibility influence Portuguese higher education students' social entrepreneurial intention and general…
Abstract
Purpose
This study aims to understand how perceived desirability and perceived feasibility influence Portuguese higher education students' social entrepreneurial intention and general entrepreneurial intention and explore how gender attitudes can affect these relationships.
Design/methodology/approach
This study's sample comprises 391 participants. The hypotheses formulated in the research model were tested through structural equation modelling, using the bootstrapping method to perform decomposition tests and multigroup analyses to assess the effect of gender on perceived desirability, perceived feasibility and social and general entrepreneurial intention.
Findings
The sample data reveal that women have a greater social entrepreneurial intention, and men have a greater general entrepreneurial intention. The results regarding the research model reveal that perceived desirability positively influences social and general entrepreneurial intention, with stronger relationships for men than for women. However, perceived feasibility positively influences overall entrepreneurial intention but is insignificant in explaining social entrepreneurial intention. When the differences between genders are analysed, the perceived feasibility by women is significant and positively influences the social entrepreneurial intention, not being significant when men are considered. Contrary to previous studies about higher education students, men have a higher perceived desirability in both general and social entrepreneurial intentions, while women have a stronger perceived feasibility in both general and social entrepreneurial intentions.
Originality/value
This paper contributes to the development of the social entrepreneurship literature, demonstrating that social entrepreneurial intention can be influenced by gender. The results show the importance of considering the spatial and organisational context in examining the relationships between perceived desirability/perceived feasibility and social entrepreneurial intentions of men and women.
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Sofia Gomes, João M. Lopes and Tiago Trancoso
Using artificial intelligence technologies in customer service through chatbots is revolutionizing companies’ commercial practices and business models. This study explores the…
Abstract
Purpose
Using artificial intelligence technologies in customer service through chatbots is revolutionizing companies’ commercial practices and business models. This study explores the role of customer experience drivers in using chatbot services in customer engagement and customer behavior intention. The mediating role of customer engagement in the relationship between the customer experience drivers of using chatbots and the customer behavior intention was also explored.
Design/methodology/approach
For this purpose, a sample of 1,319 Portuguese consumers using chatbots in their online purchases was collected. A quantitative methodology was applied with the partial least squares method.
Findings
The results reveal that the customer experience drivers of using the chatbot service directly and positively influence customer engagement but not customer behavior intention. However, there is a positive influence of customer experience drivers on customer behavior intention when mediated by customer engagement.
Originality/value
This study contributes to developing social exchange and resource exchange theories in customer experience. In addition, it allows companies to infer practical implications for obtaining sustainable competitive advantages through implementing chatbot technology.
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Much has been speculated about the role that Generation Z will play in achieving more sustainable development. The tourism sector gains a special role in this discussion. On the…
Abstract
Purpose
Much has been speculated about the role that Generation Z will play in achieving more sustainable development. The tourism sector gains a special role in this discussion. On the one hand, tourism, due to its growing importance, has had a significant impact on environmental sustainability. On the other hand, Generation Z will be the largest group of travellers ever in the future. In this context, the objective of the present study is to explore the interest of young Portuguese generation Z in sustainable development goals (SDGs), tourism sustainability (TS) and their pro-environmental habits and how these categories influence the choice of sustainable tourism destination.
Design/methodology/approach
An online questionnaire was used to collect data from a sample of 305 young Portuguese. The quantitative analysis was performed with the application of the partial least square (PLS) model.
Findings
Overall, the authors found that despite our respondents showing an interest in the SDGs the same interest is not true for tourism. Although most respondents are concerned about choosing a sustainable destination, they do not care about keeping destinations sustainable, nor do they have pro-environmental habits.
Originality/value
This study presents the first evidence of the attitudes, beliefs and pro-environmental habits of Portuguese Gen Zers and their potential contribution to TS.
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The growing uses of digital technologies have been creating several new business opportunities. Recently, a new concept has emerged in the literature, the “digital…
Abstract
The growing uses of digital technologies have been creating several new business opportunities. Recently, a new concept has emerged in the literature, the “digital entrepreneurship ecosystem” (DEE). However, it has been empirically understudied. Thus, this study aims to analyze the influence of DEE on entrepreneurial activity. The meta-organization theory was used as a perspective of analysis. A quantitative methodology was applied in a sample that includes data from 28 European countries through the generalized method of moments. It was concluded that the DEE pillars, informal and formal institutions, market conditions, physical infrastructure, human capital and talent and networking and support positively influence entrepreneurial activity. It was also found that the variables knowledge, creation and dissemination and finance have a negative impact on entrepreneurial activity. Several theoretical and empirical contributions are also left for the various stakeholders. The present study is original, as no known studies analyze the influence of DEE on entrepreneurial activity in European countries from the perspective of meta-organization theory.
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