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Article
Publication date: 1 March 2010

Dragan M. Staniševski

Approaching anti-essentialism from the perspective of multiculturalism this article reexamines the value of tolerance in dealing with inter-cultural conflicts and in facilitation…

102

Abstract

Approaching anti-essentialism from the perspective of multiculturalism this article reexamines the value of tolerance in dealing with inter-cultural conflicts and in facilitation of multicultural discourses. It asserts that tolerance can be a potentially useful practice in specific local contexts, but it is not an ideal in itself. The article questions the role of public administration in building tolerance for cultural diversity and argues that providing visible forms of public recognition of cultural practices could be one possible role for government agencies.

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International Journal of Organization Theory & Behavior, vol. 13 no. 1
Type: Research Article
ISSN: 1093-4537

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Article
Publication date: 22 April 2010

Jeremy Moore, James Felton and Colby Wright

We analyze the correlation between the political orientation of investors and their financial risk tolerance. Assessing financial risk tolerance is a very important aspect to…

561

Abstract

We analyze the correlation between the political orientation of investors and their financial risk tolerance. Assessing financial risk tolerance is a very important aspect to developing an appropriate long‐term investing strategy. Our study is based on a sample of 129 undergraduates at Central Michigan University during one academic year. We employ a two‐axis political compass to determine the political orientation of our study participants. We determine their financial risk tolerance by analyzing their portfolios and trading behavior in a simulated investment game in a semester long course. We report two main findings: (1) financial risk tolerance is highest for those with more conservative economic political views and (2) financial risk tolerance is highest for those with more centrist social political views. We believe our results can help investment advisors and individual investors better assess individual financial risk tolerance through the use of the two‐axis political compass utilized in our study.

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American Journal of Business, vol. 25 no. 1
Type: Research Article
ISSN: 1935-519X

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Article
Publication date: 5 September 2008

Jayoti Das, Cassandra DiRienzo and Thomas Tiemann

The aim of this paper is to create a country‐level measure of tolerance and to test the relationships between this measure of country‐level tolerance and percentage of talented…

835

Abstract

Purpose

The aim of this paper is to create a country‐level measure of tolerance and to test the relationships between this measure of country‐level tolerance and percentage of talented workers, economic development, and competitiveness.

Design/methodology/approach

A country‐level measure of tolerance for 62 countries is created using responses from the World Values Survey. In particular, four survey responses which closely mirror the traditional definitions of tolerance are considered in the creation of the index. To test the relationships between country‐level tolerance and percentage of talented workers, economic development, and competitiveness, a series of hypotheses tests are conducted using the Spearman and Pearson correlation coefficients.

Findings

The results suggest that more tolerant countries tend to attract more net migrants, have a greater concentration of talented workers, higher levels of economic development, and are more competitive.

Research limitations/implications

While, the results of this analysis suggest that tolerance is an important factor for economic prosperity, it should be noted that tolerance alone cannot foster development. Many other factors have a significant effect on economic prosperity and while tolerance is found to be a significant factor, a more tolerant environment alone will not create economic gains.

Practical implications

Global companies needing to attract talented workers should develop policies and work environments which encourage acceptance and tolerance for differences.

Originality/value

This paper provides a measure of country‐level tolerance for 62 countries and establishes the value of tolerance in regard to economic prosperity. This study has value to researchers studying tolerance at the country‐level and to managers of global companies.

Details

Competitiveness Review: An International Business Journal, vol. 18 no. 3
Type: Research Article
ISSN: 1059-5422

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Article
Publication date: 24 October 2023

Ying Chang, Chubing Zhang, Tiange Li and Yina Li

This study aims to examine the effects of the perceived warmth and competence of humanoid robots on customer tolerance of service failure through the affective response and the…

1368

Abstract

Purpose

This study aims to examine the effects of the perceived warmth and competence of humanoid robots on customer tolerance of service failure through the affective response and the boundary condition of relationship norms.

Design/methodology/approach

Two experimental studies were conducted to investigate the effects of perceived warmth and competence of humanoid robots’ physical appearances on tolerance of service failure and the mediating role of anger. The boundary influence of relationship norms is also explored.

Findings

The results reveal that the perception of warmth (vs. competence) robot leads to less (more) anger, which significantly results in tolerance of service failure. However, customer tolerance is insignificant under exchange norms, as the undelivered service violates the expectations of both warm and competent robots.

Practical implications

This study provides practical guidance for hospitality managers to implement humanoid robots in a way that minimizes the negative outcomes of service failure. Managers should also think about the appropriate match of different types of humanoid robots and relationship norms in which robots will be deployed.

Originality/value

This study contributes to the tolerance literature by taking a social cognition perspective to investigate the effect of humanoid robots’ physical appearances on customers’ reactions to service failure. The findings also reveal that its affective mechanism lies in the effect of expectancy violations of service failure on tolerance. Furthermore, this study extends the literature on relationship norms to the influence of company factors on effective humanoid robot implementation.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 7
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 2 September 2024

Nikola Levkov, Mijalche Santa and Bojan Kitanovikj

This paper aims to understand how virtual influencers (VIs) can promote interethnic tolerance, online, among youth as a social good.

83

Abstract

Purpose

This paper aims to understand how virtual influencers (VIs) can promote interethnic tolerance, online, among youth as a social good.

Design/methodology/approach

This paper conducted qualitative research using interpretive analysis with RTA (Reflexive Thematic Analysis) on data collected through focus groups.

Findings

This paper revealed that the quality of the VI’s content is a leading factor influencing VI's ability to promote interethnic tolerance, but creating content that is constantly authentic, appealing and inclusive to diverse ethnic groups in a particular context is challenging.

Research limitations/implications

The study has some limitations related to the specific context on which it is focused and therefore transferring the findings to different contextual conditions requires caution, and also can be extended with positivist validation.

Practical implications

Findings from our study can drive future projects where real VI artifacts will play the role of a mediator in building strong relational trust among youth belonging to different ethnic groups. The findings indicate that VIs can be effectively used to foster interethnic tolerance if involve diverse team members who understand the ethnic culture deeply and social media experts, to create high-quality content to overcome some limitations.

Social implications

VIs can be used as social interventions to promote interethnic tolerance and to reduce prejudices and anxiety in online youth communication.

Originality/value

To the best of the authors’ knowledge, no known studies investigated the potential of VIs for promoting interethnic tolerance among ethnically diverse youth groups. Hence, this study paves the way for further refinement on using cutting-edge technology for social good, since it is highly challenging, often resulting in wasted money.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

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Article
Publication date: 31 December 2015

Azmat Gani

The purpose of this paper is to investigate how a wide range of measures of tolerance, considered from social and institutional perspective relate to growth in the Organization…

488

Abstract

Purpose

The purpose of this paper is to investigate how a wide range of measures of tolerance, considered from social and institutional perspective relate to growth in the Organization for Economic Cooperation and Development (OECD) countries.

Design/methodology/approach

The empirical framework is based on a growth regression equation with a specification that is common in the growth literature. The estimation includes the generalized least squares, fixed and random effects methods. The empirical analysis is based on cross-country data from a sample of countries from the OECD.

Findings

The findings on social measures of tolerance provide strong support that OECD countries are tolerant toward migrants and women’s participation in economic activities and national policy making. The findings also provide evidence that political rights, civil liberties and rule of law as indicators of institutional tolerance, are strongly associated with growth.

Practical implications

The findings presented here from OECD countries lead to the conclusion that tolerance matters for the prosperity of nations. The findings of this study have policy implications beyond the OECD countries and particularly relevant to the developing economies.

Originality/value

This paper makes a new empirical contribution to the tolerance literature.

Details

International Journal of Social Economics, vol. 43 no. 1
Type: Research Article
ISSN: 0306-8293

Keywords

Available. Open Access. Open Access
Article
Publication date: 6 December 2022

Frank Crowley and Peter Barlow

The purpose of this paper is to examine the relationship between an individual's social capital context and entrepreneurship using a multi-level modelling framework.

6838

Abstract

Purpose

The purpose of this paper is to examine the relationship between an individual's social capital context and entrepreneurship using a multi-level modelling framework.

Design/methodology/approach

This paper uses data from 87,007 individual level observations across 428 regions in 37 countries. The data comes from the 2010 and 2016 Life in Transition Surveys. The paper uses a principal component analysis to identify the different dimensions of an individual's social capital context. Subsequently, a multi-level model is employed examining the relationship between the components of an individual's social capital context and entrepreneurship (which is proxied by an individual's attempt to set up a business), whilst controlling for both country and regional effects.

Findings

Greater levels of networking, informal connections and tolerance of others have a significant positive relationship with entrepreneurial activity. Trust of institutions and others have a negative relationship with entrepreneurial activity. Regional and country differences are also important for entrepreneurship, demonstrating the importance of the multi-level and social contextual environment for business development.

Originality/value

Firstly, the authors present a broad, but comprehensive social contextual framework incorporating many measures of social capital when examining the importance of social capital for business development. Secondly, the work provides interesting results on the “bright and dark sides of trust” for entrepreneurship, answering calls for improved understandings on the positive and negative relationships between social capital and entrepreneurial activity. Thirdly, the paper extends the burgeoning but limited number of studies that examine the multi-level contextual environment of entrepreneurial activities.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 28 no. 9
Type: Research Article
ISSN: 1355-2554

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Article
Publication date: 13 April 2021

Zehorit Dadon-Golan, Adrian Ziderman and Iris BenDavid-Hadar

A major justification for the state subsidy of university education at public institutions (and, in some countries, of private universities too) is the economic and social

239

Abstract

Purpose

A major justification for the state subsidy of university education at public institutions (and, in some countries, of private universities too) is the economic and social benefits accruing to society as whole from a significantly university-educated workforce and citizenship. Based upon a broad range of research findings, a particular societal benefit emanating from higher education relates to good citizenship: that it leads to more open mindedness and tolerant political attitudes. We examined these issues using a representative sample of students from Israeli universities to clarify the extent to which these outcomes would be paralleled in the Israeli setting, where the university experience differs markedly from that found typically in the West.

Design/methodology/approach

The research is based on a comparison of political tolerance levels between first- and final-year students enrolled in regular undergraduate study programs (of four days a week or more). However since a change in tolerance is likely to be contingent also on the amount of time that the student spends on campus during the study year, we introduce, as a control group, students enrolled in compressed study programs (of three days a week or less) and compare changes in their tolerance levels with tolerance changes of students enrolled in regular programs. Research questionnaires were distributed to undergraduate students at three universities from the three major districts in Israel–north, south and center. The achieved sample size was 329 students.

Findings

Using Difference-in-Differences techniques, we looked for any changes in students' general political tolerance, over the course of their studies. Surprisingly, we found no such effect on political tolerance attitudes. Israeli students are older and often married and though nominally full-time students, they often hold down a full-time job. Thus they come and go to attend lectures but do not otherwise spend much time on campus. Given the somewhat perfunctory nature of the university experience for most Israeli students, it does not to lead to more open-minded and tolerant political attitudes.

Practical implications

Some broader, practical applications of the research, beyond the Israeli case, are presented, particularly related to distance learning and to the impact of COVID-19. Attention is given to more recent “Cancel culture” developments on university campuses.

Originality/value

The results have wider implications, to other university setting in other countries. Changes in political attitudes may occur in university settings where campus life is well developed, with opportunities for student interaction, formally in extra-curricular events or through social mixing outside the lecture hall. Where the university experience is more minimally confined to attendance at lectures these desirable outcomes may not be forth coming. These findings are relevant to other university frameworks where campus attendance is marginal, such as in open university education and, even more explicitly, in purely internet-based higher education study.

Details

Journal of Applied Research in Higher Education, vol. 13 no. 4
Type: Research Article
ISSN: 2050-7003

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Book part
Publication date: 4 March 2024

Frank Fitzpatrick

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

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Book part
Publication date: 2 December 2019

Frank Fitzpatrick

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

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