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1 – 10 of 89Nicolle Montgomery, Snejina Michailova and Kenneth Husted
This study aims to adopt the microfoundation perspective to investigate undesirable knowledge rejection by individuals in organizations in the context of counterproductive…
Abstract
Purpose
This study aims to adopt the microfoundation perspective to investigate undesirable knowledge rejection by individuals in organizations in the context of counterproductive knowledge behavior (CKB). The paper advances a conceptual framework of the conditions of knowledge rejection by individuals and their respective knowledge rejection behavior types.
Design/methodology/approach
This study reviews the limited literature on knowledge rejection and outline a set of antecedents leading to rejecting knowledge as well as a set of different types of knowledge rejection behaviors. This study reviews and synthesizes articles on knowledge rejection from a microfoundation perspective.
Findings
The proposed conceptual framework specifies four particular conditions for knowledge rejection and outlines four respective knowledge rejection behavior types resulting from these conditions. Recipients’ lack of capacity leads to ineptitude, lack of motivation leads to dismissal of knowledge, lack of alignment with the source leads to disruption and doubts about the validity of external knowledge lead to resistance. The authors treat these behaviors as variants of CKB, as they can hinder the productive use of knowledge resources in the organization.
Research limitations/implications
Further investigation of both knowledge rejection causes and the resulting knowledge rejection behaviors will ensure a more thorough grasp of the relationships between them, both in terms of the inherent nature of these relationships and their dynamics that would likely be context-sensitive. Although this study focuses only on the individual level, future studies can conduct multi-level analyses of undesirable knowledge rejection, including team and organizational levels.
Practical implications
Practitioners can use the framework to identify, diagnose and manage knowledge rejection more meaningfully, accurately and purposefully in their organizations. This study offers valuable insights for managers facing undesirable knowledge rejection, and provides recommendations on how to address this behavior, improves the constructive use of knowledge resources and the effectiveness of knowledge processes in their organizations. Managers should be aware of undesirable knowledge rejection, its potential cost or concealed cost to their organizations and develop strategies to reduce or prevent it.
Originality/value
The paper contributes toward understanding the relatively neglected topic of knowledge rejection in the knowledge management field and offers a new way of conceptualizing the phenomenon. It proposes that there are two types of knowledge rejection – undesirable and desirable – and advances a more precise and up-to-date definition of undesirable knowledge rejection. Responding to calls for more research on CKBs, the study examines a hitherto unresearched behavior of knowledge rejection and provides a foundation for further study in this area.
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Dana L. Ott, Julia Louise Tolentino and Snejina Michailova
This paper aims to review the talent management literature to identify ways in which organizations can practically and effectively improve talent retention.
Abstract
Purpose
This paper aims to review the talent management literature to identify ways in which organizations can practically and effectively improve talent retention.
Design/methodology/approach
This paper defines talent and talent retention and explains why retaining talent is so important and why talent leave. Then, it reviews existing literature from scholarly journals and practitioner reports and identifies and discusses means by which organizations can improve their talent retention. Finally, this paper outlines some important lessons that are relevant to all organizations when considering talent retention.
Findings
The review of the talent management literature identifies four ways that organizations can improve their talent retention: developing a solid organizational culture and strong values, providing applicable and dynamic training, fostering an engaging work environment, and offering clear and suitable career advancement opportunities.
Originality/value
The four practical ways to effectively improve talent retention discussed in this paper demonstrate that retaining talent requires more than just a competitive salary package. Talent want to work for and stay at an organization that has similar values, provides training opportunities, fosters engagement and offers career advancement.
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Snejina Michailova, Dana L. Ott and Anthony Fee
The stand-alone scholarly conversations on host-country nationals (HCNs) and cultural intelligence (CQ) have developed over decades but have remained distant from each other. This…
Abstract
Purpose
The stand-alone scholarly conversations on host-country nationals (HCNs) and cultural intelligence (CQ) have developed over decades but have remained distant from each other. This paper aims to bridge them and explain why such a link can offer an initial understanding of HCNs’ CQ and yield new insights that could enrich and extend existing knowledge in the two literature streams.
Design/methodology/approach
This conceptual paper establishes a set of arguments that explain why and how the scholarly conversations on HCNs and CQ can be bridged. The authors supplement these arguments with three specific avenues for research that can guide new scholarly inquiry. Each avenue is accompanied with specific research questions that the authors find promising for generating new insights into issues related to HCNs’ CQ.
Findings
The two scholarly conversations that the authors link are strong, vibrant and mature. Each has yielded substantial conceptual and theoretical insights and produced rich empirical evidence. They have, however, remained relatively separate from each other. To bring them together, the authors propose three avenues by considering the role of HCNs’ CQ: in their cultural adjustment, for knowledge sharing and when supporting expatriates. The authors outline the implications of such studies for HCNs’ careers, performance and well-being, for the subsidiaries that constitute their immediate work environment and, for multinational corporations as HCNs’ broader organizational settings.
Originality/value
CQ is an important enabler of effective intercultural interactions in culturally diverse settings, precisely the types of encounters that HCNs have with their expatriate colleagues. Surprisingly, the HCN literature has not crossed paths with CQ research in a substantial manner. The authors rectify this by establishing that bridging the two conversations is meaningful and has a high potential for deepening the understanding of HCNs’ CQ as an under-researched but important phenomenon.
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Snejina Michailova and Dana L. Ott
The purpose of this paper is to critically examine the literature on the relationship between international experience (IE) and cultural intelligence (CQ) development, and…
Abstract
Purpose
The purpose of this paper is to critically examine the literature on the relationship between international experience (IE) and cultural intelligence (CQ) development, and advocate for the utilization of theory to explain this relationship.
Design/methodology/approach
On the basis of the premise that CQ can be developed through IE, the authors review existing empirical research in regards to this relationship. The authors conducted a search of the main business, education, and psychology databases for articles published from 2003, the year when the CQ construct was introduced, through 2017. The search focused on studies where CQ was tested as a dependent variable or as a mediator between IE and a dependent variable, and resulted in 15 empirical articles and three book chapters.
Findings
A critical analysis of the relationship between IE and CQ reveals considerable variation and inconsistencies among findings within the extant empirical literature. The authors argue that this is mainly because most studies fail to apply a theory to explain the link between these two constructs. The authors draw from social learning theory (SLT) to illustrate how it can be utilized to detail the relationship between IE and CQ development. The authors also suggest how future research can advance the understanding of this relationship, and outline the implications of such examinations for practice.
Originality/value
While substantive knowledge has been generated to understand CQ as an antecedent, the authors investigate CQ development as the dependent variable. The critical review of this literature identifies a specific weakness within previous research and the authors offer a way to resolve it. SLT, which views learning as being affected by both observation and experience, and includes attention, retention, and participative reproduction, is one potentially powerful tool that can explain why and how IE can lead to CQ development. This is a far more fine- grained and detailed approach to understanding and explaining the relationship between the two constructs than provided by previous studies.
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Theophilus Azungah, Snejina Michailova and Kate Hutchings
Despite the growing economic importance of Africa, the region has received scant attention in the international human resource management literature. The purpose of this paper is…
Abstract
Purpose
Despite the growing economic importance of Africa, the region has received scant attention in the international human resource management literature. The purpose of this paper is to address the gap in examining human resource management (HRM) practices in Western multinational enterprises’ (MNEs) subsidiary operations in Ghana, which is a significant foreign direct investment market in Africa. Focusing on recruitment and selection, training and development, performance management, and rewards management viewed through the ability, motivation and opportunity (AMO) framework, the research emphasizes that effectiveness of the MNEs’ cross-cultural operations has necessitated embracing localization across a range of practices in accordance with the Ghanaian cultural landscape and specificities.
Design/methodology/approach
The paper draws on 37 in-depth interviews with managers and employees in eight subsidiaries of British, European and US MNEs in Ghana. Interviews were conducted in 2015 in three locations – the capital city Accra, Tema (in the south) and Tamale (in the north).
Findings
The research reinforces earlier literature emphasizing the importance of paternalism and family and to a lesser extent patronage, but presents new findings in highlighting the erstwhile unexplored role of local chiefs in influencing HRM practices in Western MNEs in Ghana. Utilizing the AMO framework, this paper highlights practices within each HR area that influences performance through impact on employee AMO.
Practical implications
The research informs MNE managers about the strategic importance of observing local cultural practices and designing appropriate strategies for ensuring both operational effectiveness and successful cross-cultural collaboration with local managers and employees in Ghana. It is suggested that if managers implement practices that foster and enhance employee AMO, subsidiaries may benefit from employee potential and discretionary judgment.
Originality/value
This paper contributes to a dearth of literature on HRM practices of Western MNEs’ subsidiaries in Africa by examining the extent to which MNEs strategically localize their practices to accommodate specificities of the host country cultural context and operate successfully.
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Snejina Michailova and Kate Hutchings
This paper aims to provide a critical perspective of how the theme of women, and more broadly gender, have been treated in extant international business (IB) literature. It also…
Abstract
Purpose
This paper aims to provide a critical perspective of how the theme of women, and more broadly gender, have been treated in extant international business (IB) literature. It also suggests meaningful and promising avenues in this research space.
Design/methodology/approach
This paper is not intended to provide a comprehensive literature review; rather, it offers a critical and reflective view on the development of the IB stream of literature in which discussion of women has been largely marginalised.
Findings
While women and gender have been topics of considerable discussion across a range of disciplines in the social sciences, they have received limited examination in the IB literature despite this discipline being most suitable for such, given its socio-cultural analyses across international borders and organisations.
Research limitations/implications
Several themes are suggested as fertile future research avenues. These themes identify gaps in existing knowledge but, more importantly, also problematize prevailing views that IB scholars tend to hold about women and gender. The future research themes suggest that the very context of IB signifies the need for systematic gender analysis which might advance current understanding of women specifically and gender, more broadly, in the IB field.
Originality/value
This paper makes a salient and timely contribution to the IB field in providing an original, erstwhile unexamined critique of the marginal reflection on women and gender within extant IB research.
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Marina Latukha, Snejina Michailova, Dana L. Ott, Daria Khasieva and Darya Kostyuk
There is a substantial void in the understanding of the effect of talent management (TM) practices specifically targeted at females on firm performance. This paper investigates…
Abstract
Purpose
There is a substantial void in the understanding of the effect of talent management (TM) practices specifically targeted at females on firm performance. This paper investigates the relationship between female-focused TM and firm performance with the aim of demonstrating the importance of gender diversity in firms.
Design/methodology/approach
The authors developed and empirically tested a contextually embedded model using data from 103 multinational corporations in Russia to examine the effect of female-focused TM on firm performance.
Findings
The authors found an overall positive relationship between female-focused TM and firm performance. The authors’ analysis also revealed significant positive effects of female-focused talent development and talent retention, but not talent attraction, on firm performance.
Originality/value
This paper contributes to the vibrant TM scholarship by focusing on female-focused talent attraction, development and retention practices.
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Paavo Ritala, Kenneth Husted, Heidi Olander and Snejina Michailova
Inter-firm collaborative innovation typically requires knowledge sharing among individuals employed by collaborating firms. However, it is also associated with considerable risks…
Abstract
Purpose
Inter-firm collaborative innovation typically requires knowledge sharing among individuals employed by collaborating firms. However, it is also associated with considerable risks, especially if the knowledge sharing process is not handled using proper judgment. Such risks have been acknowledged in the literature, but the underlying empirical evidence remains unclear. This study aims to examine how sharing of business-critical knowledge with external collaboration partners affects firm’s innovation performance.
Design/methodology/approach
The authors develop a mediating model and hypotheses predicting that the uncontrolled sharing of knowledge leads to accidental knowledge leakage, which, in turn, hinders particularly firm’s radical innovation performance. The authors test the model by using a survey of 150 technology-intensive firms in Finland and a partial least squares structural equation model. The mediating model is tested with incremental and radical innovation performance, and the authors control for firm size, age, R&D intensity and industry.
Findings
The authors find strong support for the model in that uncontrolled external knowledge sharing leads to accidental knowledge leaking and to lower radical innovation performance. The same results are not found for incremental innovation, implying that uncontrolled knowledge leakage is especially detrimental to radical innovation.
Originality/value
These findings help in better understanding some of the downsides of too much openness and lack of judgment about knowledge sharing beyond the boundaries of the firm. Thus, firms pursuing radical innovation should carefully guide their employees with regard to what knowledge they share, to what extent they share it and with whom they share it.
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Dana L. Ott, Snejina Michailova, Anna Earl and Siah Hwee Ang
Over the past few decades, examinations of emerging economies (EEs) have received increasing attention in international business (IB) research. This article takes a critical…
Abstract
Purpose
Over the past few decades, examinations of emerging economies (EEs) have received increasing attention in international business (IB) research. This article takes a critical stance on some of the re-occurring shortcomings of that research.
Design/methodology/approach
The authors conducted a critical literature review of 493 articles on EEs that have been published in five top-tier IB academic journals in the period 2010–2020. True to the nature of a critical literature review, the authors judge and question some of the practices that have impeded knowledge accumulation.
Findings
The authors found a recurring lack of definitional clarity and contextualization, as well as overgeneralized inferences from findings. The authors provide recommendations on how to address these weaknesses and a checklist to guide future IB research on EEs.
Originality/value
The authors question and problematize what they see as dominant but undesirable practices when conducting EE research. The actionable directions for addressing uncovered issues and checklist to guide future research in this area that the authors offer are rather bold and unambiguous.
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