This paper deals with the interaction of traditional reference work and the new services generated by online information retrieval capabilities. It offers a rationale for…
Abstract
This paper deals with the interaction of traditional reference work and the new services generated by online information retrieval capabilities. It offers a rationale for providing these services in the context of a library setting and assesses their impact on the library environment. It describes some of the problems which resulted from this absorption such as staff reactions, added workloads, user acceptance etc. The librarians' influence on future prospects is also examined.