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Charles Arcodia <c.arcodia@griffith.edu.au> is Associate Professor in the Department of Tourism, Sport and Hotel Management, Griffith University, Australia. He has held leadership positions in a variety of educational and business service contexts. An experienced educator having taught and researched in the tertiary sector for over 15 years, he has broad research interests working primarily within the fields of event management, tourism education, and intangible heritage. He is on the editorial board of a number of journals and serves as the Editor of the International Journal of Event Management Research.

Triangulation of research methods is crucial to thoroughly explore how tourism can be better linked to the local economy in the Pacific's ‘Small Island Developing States’ (SIDS) because it includes the use of multiple data collections, analytical methods, data sources and theories or perspectives (Rocco et al., 2003). The exploration of the interactions between the various stakeholders in tourism and the wider economy will help linkages to be understood and enhanced. The research focuses on the following stakeholders: tourists, growers, small and medium tourism enterprises (SMTEs), government officials and village councils. The study explores the ways in which each of these stakeholder groups interacts with each other and their perspectives on the issues surrounding the linkages between tourism and agriculture.

The purpose of this chapter is to demonstrate the use of a case study of Niue and multiple data-gathering techniques to collect critical information on the linkages between tourism and agriculture in Pacific SIDS. The findings and lessons learned from a single case study of Niue using a mixed-methods approach potentially benefit other island nations in the region. This chapter begins with a discussion on the usefulness of case study research and then justifies the use of a mixed-methods approach and multiple stakeholders to better understand the linkages between tourism and agriculture in SIDS. The complexities of the inter-sectoral analysis being undertaken and the lack of prior data in this area necessitated a mixed-methods approach to the research. The chapter thoroughly discusses the research process and participants, including the design of research tools and the conduct of field work. Then the chapter focuses on research findings and concludes by reviewing the lessons learned from this research approach and its use of a case study and mixed methods to gain a holistic insight into the potential for enhancing the linkages between tourism and agriculture on Niue.

The purpose of this paper is to compare the history of the notion of universal service in the USA and the EU.

The paper takes the form of an historical account based on desk research and interviews.

The paper finds that the concept looks “universal”, so to speak, but is grounded in different legal and economic traditions. From an historical perspective, the conditions appear to be highly differentiated on either side of the Atlantic. Ironically, the main point in common, beyond the mere use of the same term, is the discrepancy between the alleged goal and the socio‐economic reality, which has existed for some decades.

The paper puts into an historical perspective the notion of universal service. It identifies strengths and weaknesses of the implemention in the EU and the USA.

The purpose of this paper is to examine the origins and development of the “Accounting, Auditing & Accountability Journal (AAAJ) Community”, a flourishing international interdisciplinary accounting research community. This scholarly community has emerged over some 30 years from the publication in 1988 of the inaugural issue of AAAJ under the joint editorship of James Guthrie and Lee Parker. This historical account discusses the motivation for establishing the journal and the important publishing initiatives, developments and trends across this period. The study positions the journal as a key thought leader, the catalyst for other Community activities such as the Asia-Pacific Interdisciplinary Research in Accounting conference.

The investigation involved a selective review of the contents of AAAJ, particularly the annual editorials published since inception, and other relevant literature, analysis of the main research themes and the most cited papers, and oral history interviews with the joint editors. The future prospects for the AAAJ Community are addressed.

The AAAJ Community has shaped and led developments in interdisciplinary accounting research. Recognised for innovation and with a reputation for nurturing scholars, AAAJ continues to grow in stature as one of the world’s leading accounting journals, challenging the status quo and fostering inclusive scholarship.

The study does not examine the journal’s publication patterns nor assess in detail the research studies that have been published in the journal.

The study recognises AAAJ as central to the development of an interdisciplinary accounting research community, firmly located in the sociological, critical and interpretative tradition also associated with some other leading accounting journals.

This study seeks to investigate the impact of empowerment on both organizational citizenship behavior (OCB) and average check size per customer for individual restaurant servers in the United States.

This empirical study was designed by using three different sources of information: employees' self‐reports, supervisor‐ratings and system‐generated productivity indexes. The study obtained a final sample of 108 servers who are in charge of table services such as order‐taking and delivering food with a point of sales (POS) system.

The results demonstrate that influence, a dimension of empowerment, has a positive effect on supervisor‐rated OCB whereas attitude, the other dimension of empowerment, has a positive impact on average check size per customer. In addition, OCB appears to be negatively related to average check size per customer.

The findings are important given that few studies have examined the impact of empowerment on organizationally meaningful outcomes since past empowerment studies predominantly related empowerment to attitudinal and/or behavioral outcomes measured by self‐reports. The relationship between two consequences of empowerment raises a managerial issue. Given that OCB has a negative relationship with an individual's average check size, it would be problematic to reward servers individually solely based on objective indicators of performance.

This study presents empirical evidence that empowered employees are more likely to demonstrate helping behaviors and generate larger check sizes.

Small island developing states and their natural and socioeconomic environments are considered particularly susceptible to the effects of climate change. Albeit tourism is often regarded as the future economic driver for many such destinations, the industry has received relatively little attention in local and regional adaptation processes. This chapter specifically explores the role that donor funding has played in facilitating adaptation of tourism-related activities in Kiribati and Tuvalu and proposes ways to more effectively enhance outcomes. Theoretical and practical insights are provided, discussing how adaptations are not only shaped by awareness and motivations of local and governmental stakeholders, but how these are also informed by regional and international donors and their implementing agencies.

The paper aims to show how the introduction of the concept of universal service in the French telecommunications sector was impacted by the existence of a strong national tradition of public services. It also aims to show that universal service, as it is defined by the European telecom regulatory framework, was not the only possible set‐up. It also seeks to show how the concept of universal service was adapted to the French national situation and spread beyond the telecommunications sector.

The approach of the paper is chronological, starting with an analysis of the French tradition of public services and then showing how the discussion developed in France on the topic of universal service in the telecommunications sector. Then the paper deals with the practical implementation of universal service in the telecommunications sector and other sectors in France.

The paper shows that even though the French traditional views on public services did not make it easy to implement the European version of universal service in the telecommunications sector, it nevertheless happened. Universal service even spread beyond the telecommunications sector in France.

The paper concentrates on French views on the topic and does not study the opinions of other stakeholders (the European Commission, other member states) as regards the French national tradition of public services.

The paper can be used as a guide to ongoing discussions on the evolution of universal service in Europe as it provides alternate views on the topic.

The paper provides a comprehesive review of the topic.

Maria Amoamo is a post-doctoral fellow in Te Tumu, the School of Māori Pacific and Indigenous Studies at University of Otago in New Zealand. Maria's research interests include the representation of indigenous, cultural and heritage tourism. Her PhD thesis examined the issue of identity in relation to Māori regional tourism within a post-colonial framework. She is currently examining the economic value of identity in relation to determining ‘what is the profile of Māori tourism in Dunedin?’ Maria is also examining the issue of social vulnerability and resilience of Pacific Island communities in relation to tourism.

Providing housing with care may seem to be integration at its best. This paper investigates the workforce implications of this form of provision with a focus on older people with high support needs.