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Article
Publication date: 27 August 2024

Si Qian, Xiaoyan Zhang and Jiaxin Liu

This paper aims to examine the double-edged sword effects of work-related rumination on employees’ innovative performance. Drawing upon Conservation of Resources (COR) theory…

242

Abstract

Purpose

This paper aims to examine the double-edged sword effects of work-related rumination on employees’ innovative performance. Drawing upon Conservation of Resources (COR) theory, this study developed a model to reveal the mechanism through which work-related rumination affects employees’ innovative performance.

Design/methodology/approach

Data were collected from a sample of employees and their managers at an information technology services firm in China. A two-wave data collection method with a one-month interval was employed. The analysis was conducted using structural equation modeling on 482 paired manager-subordinate responses.

Findings

Our findings highlight the complex interplay between work-related rumination and innovative performance. Specifically, affective rumination was found to detract from employees’ innovative performance, whereas problem-solving pondering had a positive effect. Notably, creative self-efficacy emerged as a key mediator in these relationships. Furthermore, employees’ perceived organizational support moderated the impact of rumination on creative self-efficacy and, consequently, on innovative performance, buffering the negative effects of affective rumination and enhancing the positive effects of problem-solving pondering.

Originality/value

Firstly, it enriches the existing literature on work-related rumination by exploring its nuanced influence on employees’ innovative performance. Secondly, it illuminates the underlying mechanism through which work-related rumination affects innovative performance, mediated by creative self-efficacy. Lastly, it highlights the crucial role of perceived organizational support in moderating these relationships, offering valuable insights for practitioners seeking to foster a more innovative work environment.

Details

Baltic Journal of Management, vol. 19 no. 4
Type: Research Article
ISSN: 1746-5265

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Article
Publication date: 8 January 2024

Si Qian, Yinpu Zhang and Pengzhou Kuai

The purpose of this paper is to explore the effect of a team’s personality faultlines on entrepreneurial performance. Additionally, this paper verifies the moderating effect of…

244

Abstract

Purpose

The purpose of this paper is to explore the effect of a team’s personality faultlines on entrepreneurial performance. Additionally, this paper verifies the moderating effect of shared leadership on the connection between the two varies. The authors focus on the upper echelons theory and social identity theory as well as personality faultlines in entrepreneurial teams.

Design/methodology/approach

An online survey was conducted using data collected in China. Data from 618 members from 144 new venture teams were collected to examine the authors’ hypothesis.

Findings

The authors find a U-shaped relationship between the strength of entrepreneurial teams' personality-faultline and entrepreneurial performance. Additionally, shared leadership negatively moderates this U-shaped relationship. Specifically, when the entrepreneurial team has a high level of shared leadership, both the positive and negative relationships between the strength of the personality faultlines and entrepreneurial performance are weaker.

Originality/value

The research offers important theoretical and practical implications for the formation of entrepreneurial teams.

Details

Journal of Organizational Change Management, vol. 37 no. 3
Type: Research Article
ISSN: 0953-4814

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Article
Publication date: 24 May 2022

Ke Ma and Si Qian

Service failure is detrimental for both enterprises and customers; therefore, it is particularly important and cost effective for service enterprises to take precautionary…

429

Abstract

Purpose

Service failure is detrimental for both enterprises and customers; therefore, it is particularly important and cost effective for service enterprises to take precautionary measures rather than provide recovery after service failure. Based on the inoculation theory, this research examines the impact and the boundary conditions of inoculation messages on the effectiveness of service recovery.

Design/methodology/approach

The proposed research model is examined through two scenario-based experimental studies. A total of 627 datasets was collected and analyzed with the SPSS program with the PROCESS tool to examine the moderation (Model = 1) and three-way interaction (Model = 4) effects.

Findings

The research findings show that inoculation messages moderate the relationship between recovery measures and customer satisfaction. Specifically, there is a positive relationship between service recovery and recovery satisfaction, which can be further boosted with inoculation messages. Importantly, inoculation messages eliminate the significant difference between the effects of expected recovery and high recovery. However, inoculation messages are only effective for enterprises with high brand equity.

Originality/value

These findings have important theoretical and practical implications for the service recovery practice of service enterprises.

Details

Marketing Intelligence & Planning, vol. 40 no. 6
Type: Research Article
ISSN: 0263-4503

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Article
Publication date: 3 October 2016

Xiaogang Wang

In daily life, some special systems are difficult to handle, such as indistinct systems (the reverse of explicit systems), history systems, future systems, infinite systems, etc…

169

Abstract

Purpose

In daily life, some special systems are difficult to handle, such as indistinct systems (the reverse of explicit systems), history systems, future systems, infinite systems, etc. It is one of the more important topics of broad-spectrum philosophy to give these systems observo-controllable and -manipulatable forms from the angle of epistemology and methodology. The paper aims to discuss these issues.

Design/methodology/approach

The author conducted a broad-spectrum analysis of some typical mechanisms of general object systems and general cognition systems through a generalized quantification method and a dynamic structure method.

Findings

Through generalized quantification and dynamic structure methods, the author can draw some new conclusions about these special systems: for example, the indistinct system has certain relations and structures, but these relations and structures cannot be observo-controlled directly under certain conditions; further, the indistinct system and explicit system are interdependent, and therefore people can transform an indistinct system into an explicit one.

Originality/value

Through the study of special systems, the author may find a new perspective and research topic for broad-spectrum philosophy, which may provide a new concept and study frame for future analysis of these special systems.

Details

Kybernetes, vol. 45 no. 9
Type: Research Article
ISSN: 0368-492X

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Article
Publication date: 2 March 2022

Qian Zhang and Qingkui Xi

This study aims to build a model about students’ behavioural intention (BI) to use the university WeChat Library (WL).

246

Abstract

Purpose

This study aims to build a model about students’ behavioural intention (BI) to use the university WeChat Library (WL).

Design/methodology/approach

Firstly, after the unified theory of acceptance and use of technology model was modified, a modified theory of acceptance and use of technology (MTAUT) model is built; a questionnaire survey, in which 1,003 valid observations are randomly collected from six universities in a city in eastern China, is performed; and then the results of the survey are used to build the model about students’ BI to use the WL based on regression analysis.

Findings

This study finds five factors, which are information quality (IQ), effort expectancy (EE), facilitating conditions (FC), performance expectancy (PE) and social influence (SI), that constitute independent variables of the model about students’ BI to use the university WL. And IQ has the greatest effect on students’ BI to use the WL, followed by EE, FC, PE and SI.

Originality/value

This study builds and tests a MTAUT model about students’ BI to use the university WL.

Details

Digital Library Perspectives, vol. 38 no. 4
Type: Research Article
ISSN: 2059-5816

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Article
Publication date: 11 April 2020

Qian Chen, Rong Huang, Ka Ying Pak and Bing Hou

Little empirical research has examined the role of culture on the internal marketing-employee satisfaction (ES) relationship, and even fewer studies focus on this subject in the…

1159

Abstract

Purpose

Little empirical research has examined the role of culture on the internal marketing-employee satisfaction (ES) relationship, and even fewer studies focus on this subject in the airline sector. This paper aims to assess whether culture moderates the contribution of internal marketing to the satisfaction of employees from Gulf Cooperation Council (GCC) airlines.

Design/methodology/approach

The investigation is conducted via a structured questionnaire with 310 cabin crew members who work at three GCC airlines. Multi-group analysis was used within SmartPLS 3.0 to measure whether the impact of internal marketing on ES is moderated by cultural congruence.

Findings

The results reveal the practice of internal marketing contributes to ES in GCC airlines, while cultural congruence moderates the direct relationship between internal marketing and the satisfaction of airlines’ employees. The results indicate that airlines need to satisfy the cultural needs of employees to increase their satisfaction for successful internal marketing practice.

Originality/value

This study contributes towards assessing the moderation effects of cultural congruence on internal marketing practice in the airline sector. It contributes to the current literature on aviation research, as well as specific managerial implications for the airlines and managers to achieve higher competitiveness.

研究目的

文化一致性是否会影响企业内部营销活动与员工满意度二者之间的关系?目前在这方面的研究还很稀缺, 而聚焦于航空领域的这一主题的研究更是少之又少。本研究以海湾合作委员会的航空公司为例, 旨在分析文化一致性因素能否调节企业内部营销活动对员工满意度的影响力。

研究方法

本研究对三家海湾合作委员会的航空公司共计310名的空服人员展开了问卷调查。通过运用SmartPLS 3.0 软件的多群组分析方法来具体评估航空公司的内部营销活动对其员工满意度的影响是否会被文化一致性因素所调节。

研究结论

研究结果显示, 在海湾合作委员会航空公司中, 内部营销活动的实施有助于员工满意度的提升;同时文化一致性因素可以调节航空公司的内部营销活动对其员工满意度的影响。该结果表明, 为了获得成功的内部营销实践, 航空公司需要满足员工的不同文化需求, 以期提高员工的满意度.

研究价值

本研究聚焦于分析文化一致性对航空公司内部营销实践的调节效应。其不仅是对当前航空研究领域文献的补充, 同时也能够为航空公司及其管理者提供具体的管理方法, 从而获得更多的竞争优势。

Propósito

el papel de la cultura en la relación de satisfacción de los empleados y el marketing interno ha sido examinada en pocas investigaciones empíricas, e incluso menos estudios se centran en este tema en el sector de las aerolíneas. Este documento tiene como objetivo evaluar si la cultura modera la contribución del marketing interno a la satisfacción de los empleados de las aerolíneas del Consejo de Cooperación del Golfo (CCG).

Diseño/metodología/enfoque

la investigación se real a través de un cuestionario estructurado con 310 miembros de la tripulación de cabina que trabajan en tres aerolíneas del CCG. El análisis de grupo múltiple se realizó con SmartPLS 3.0 para medir si el impacto del marketing interno en la satisfacción de los empleados es moderado por la congruencia cultural.

Resultados

los resultados revelan que la práctica del marketing interno contribuye a la satisfacción de los empleados en las aerolíneas del CCG, mientras que la congruencia cultural modera la relación directa entre el marketing interno y la satisfacción de los empleados de las aerolíneas. Los resultados indican que las aerolíneas necesitan satisfacer las necesidades culturales de los empleados para aumentar su satisfacción por los logros del marketing interno.

Originalidad/valor

este estudio contribuye a evaluar los efectos de moderación de la congruencia cultural en la práctica del marketing interno en el sector de las aerolíneas. Contribuye a la literatura actual sobre investigación de aviación, así como indicadores de las consecuencias específicas de gestión de personal para que las aerolíneas y los directivos logren una mayor competitividad.

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Article
Publication date: 2 December 2022

YooHee Hwang, Eunkyoung Park, Choong-Ki Lee, Hea-Jin Son and Hossein Olya

The purpose of this study is to demonstrate the lighter (entertainment and esthetic experiences) and darker sides (educational and escapist experiences) of dark tourism…

637

Abstract

Purpose

The purpose of this study is to demonstrate the lighter (entertainment and esthetic experiences) and darker sides (educational and escapist experiences) of dark tourism experiences. This study also examines the effect of lighter and darker sides of dark tourism experiences on functional and emotional value.

Design/methodology/approach

To investigate how and where visitors experience lighter and darker sides of dark tourism, the authors conducted in-depth interviews from visitors to the Korean demilitarized zone (DMZ). To demonstrate consequences of lighter and darker sides of dark tourism experiences on functional and emotional value, the authors collected field survey data. Taken together, the authors used mixed methods with exploratory sequential design.

Findings

Interviewees vividly described their entertainment (crossing the suspension bridge) and esthetic experiences (seeing a family of crane birds from a short distance) in the Korean DMZ. They also described educational (understanding the background of the civil war) and escapist experiences (limiting daily entries made them feel like they were entering a special place or even a foreign country). Survey results showed that educational and esthetic experiences increased emotional value, while educational and escapist experiences enhanced functional value of a tour of the Korean DMZ.

Originality/value

Previous research operationalized lighter and darker sides of dark tourism based on characteristics of dark tourism sites. Specifically, darker and lighter aspects of dark tourism were determined, depending on whether such sites are directly related to human death or not. However, the current study draws on tourist experiences to operationalize lighter and darker sides of dark tourism. While previous research focused on the supply side, this study shifts focus to the demand side, thereby advancing knowledge in hybrid dark tourism experiences.

目的

本研究旨在通过娱乐和审美体验(相对于教育和逃避现实的体验)展示黑暗旅游的光明(相对于黑暗)的一面。除此, 本研究以到访频率和到访目的作调节变量, 分别探讨上述四个类别的黑色旅游体验、功能性或情感性价值和访客满意度的关系。

设计

为了深入探究上述四个类别的黑色旅游体验的性质, 我们与韩国非军事区的访客进行了深入的访谈。我们收集了田野问卷数据来测试上述四个类别的黑色旅游体验、价值观和满意度。运用测量不变性测试和多组分析试验了到访频率和到访目的之调节变量。

结果

受访者在韩国非军事区生动地描述他们的娱乐(走过吊桥)和审美经历(近距离观赏一群鹤鸟)。他们还描述了教育(解释了韩战的背景)和逃避现实的经历(每日入场人数限制让访客觉得他们正在进入一个特别的地方甚至是国外)。问卷结果显示了教育和审美经历引致了情感价值, 教育和逃避现实经历则引致功能价值。

原创性

先前的研究根据黑色旅游地点的特点, 对黑色旅游的光明面和黑暗面进行了展示。具体来说, 根据这些地点是否与人类死亡直接相关, 确定了黑暗旅游的光明及黑暗的方面。然而, 本研究利用旅游体验来定义黑色旅游的光明面和黑暗面。虽然之前的研究侧重于旅游供应方面, 但本研究将重点转移到需求方面, 从而推进了混合黑色旅游体验的知识发展。

Diseño/metodología/enfoque

El propósito de este estudio es demostrar el encendedor (entretenimiento y estética) experiencias) y los lados más oscuros (experiencias educativas y escapistas) de las experiencias de turismo oscuro. Este El estudio también examina el efecto de los lados más claros y más oscuros de las experiencias de turismo oscuro en funcional y valor emocional.

Propósito

Para investigar cómo y dónde los visitantes experimentan más claro y más oscuro lados del turismo oscuro, los autores realizaron entrevistas en profundidad a visitantes del desmilitarizado coreano zona desmilitarizada (DMZ). Demostrar las consecuencias de los lados más claros y más oscuros de las experiencias de turismo oscuro en valor funcional y emocional, los autores recopilaron datos de encuestas de campo. En conjunto, los autores utilizaron métodos mixtos con diseño secuencial exploratorio.

Hallazgos

Los entrevistados describieron vívidamente su entretenimiento (cruzar el puente colgante) y Experiencias estéticas (ver una familia de pájaros grulla desde una corta distancia) en la DMZ coreana. Ellos también describió experiencias educativas (comprendiendo los antecedentes de la guerra civil) y escapistas (limitar las entradas diarias les hizo sentir como si estuvieran entrando en un lugar especial o incluso en un país extranjero). Los resultados de la encuesta mostraron que las experiencias educativas y estéticas aumentaron el valor emocional, mientras que Las experiencias educativas y escapistas mejoraron el valor funcional de un recorrido por la DMZ coreana.

Originalidad/valor

Investigaciones anteriores operacionalizaron los lados más claros y más oscuros del turismo oscuro con base en Características de los sitios de turismo oscuro. Específicamente, los aspectos más oscuros y más claros del turismo oscuro fueron determinado, dependiendo de si tales sitios están directamente relacionados con la muerte humana o no. sin embargo, el El estudio actual se basa en las experiencias turísticas para operacionalizar los lados más claros y más oscuros del turismo oscuro. Si bien la investigación anterior se centró en el lado de la oferta, este estudio cambia el enfoque hacia el lado de la demanda, por lo que avanzar en el conocimiento de experiencias híbridas de turismo oscuro.

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Article
Publication date: 7 March 2016

Shengsong Ge, Menglong Li, Qian Shao, Ke Liu, Junxiang Wang and Fengjiao Yi

This paper aims to clarify the effect of metal ions added in the γ-glycidoxypropyltrimethoxysilane (γ-GPS) solutions on the anti-corrosion properties of the γ-GPS coatings on…

159

Abstract

Purpose

This paper aims to clarify the effect of metal ions added in the γ-glycidoxypropyltrimethoxysilane (γ-GPS) solutions on the anti-corrosion properties of the γ-GPS coatings on cold-rolled iron (CRI).

Design/methodology/approach

The transformations of functional groups involved in reactions during the coating process were characterized by Fourier transformed infrared spectroscopy (FTIR), and the thickness of the γ-GPS coatings on the CRI substrates was measured using high-powered microscopy. The anti-corrosion properties of γ-GPS-treated samples were evaluated by neutral salt spray tests, polarization curves and electrochemical impedance spectroscopy measurements.

Findings

The results show that Zn2+ and Mg2+ in the γ-GPS solutions promote the formation of Si-O-Si and Si-O-Fe bonds and improve the anti-corrosion properties of the γ-GPS coatings on CRI. However, Al3+ and Na+ in the γ-GPS solutions do not play this role.

Originality/value

Although there have been previous research studies on the γ-GPS coatings on CRI, this paper is the first to study the effect of metal ions added in the silane solutions on the anti-corrosion properties of the γ-GPS coatings, and it has been confirmed that the anti-corrosion properties changed when Zn2+ (or Mg2+) is present.

Details

Anti-Corrosion Methods and Materials, vol. 63 no. 2
Type: Research Article
ISSN: 0003-5599

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Article
Publication date: 29 August 2024

Wei Chen, Yucheng Ma, Xingyu Liu, Enguang Xu, Wenlong Yang, Junhong Jia, Rui Lou, Chaolong Zhu, Chenjing Wu and Ziqiang Zhao

The purpose of this paper is to improve the mechanical and tribological properties of Si3N4 ceramics and to make the application of Si3N4 ceramics as tribological materials more…

29

Abstract

Purpose

The purpose of this paper is to improve the mechanical and tribological properties of Si3N4 ceramics and to make the application of Si3N4 ceramics as tribological materials more extensive.

Design/methodology/approach

Si3N4-based composite ceramics (SN-2L) containing nitrogen-doped graphene quantum dots (N-GQDs) were prepared by hot press sintering process through adding 2 Wt.% nanolignin as precursor to the Si3N4 matrix, and the dry friction and wear behaviors of Si3N4-based composite against TC4 disc were performed at the different loads by using pin-on-disc tester.

Findings

The friction coefficients and wear rates of SN-2L composite against TC4 were significantly lower than those of the single-phase Si3N4 against TC4 at the load range from 15 to 45 N. At higher load of 45 N, SN-2L/TC4 pair presented the lowest friction coefficient of 0.25, and the wear rates of the pins and discs were as low as 1.76 × 10−6 and 2.59 × 10−4mm3/N·m. The low friction and wear behavior could be attributed to the detachment of N-GQDs from the ceramic matrix to the worn surface at the load of 30 N or higher, and then an effective lubricating film containing N-GQDs, SiO2, TiO2 and Al2SiO5 formed in the worn surface. While, at the same test condition, the friction coefficient of the single-phase Si3N4 against TC4 was at a range from 0.45 to 0.58. The spalling and cracking morphology formed on the worn surface of single-phase Si3N4, and the wear mechanism was mainly dominated by adhesive and abrasive wear.

Originality/value

Overall, a high-performance green ceramic composite was prepared, and the composite had a good potential for application in engineering tribology fields (such as aerospace bearings).

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-05-2024-0161/

Details

Industrial Lubrication and Tribology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0036-8792

Keywords

Available. Open Access. Open Access
Article
Publication date: 28 January 2021

Ruishi Si, Noshaba Aziz, Mingyue Liu and Qian Lu

Degradable mulch film (DMF) is a potential alternate to polyethylene (PE) mulching. In this regard, the purpose of this paper is to explore the effects and paths of natural…

1837

Abstract

Purpose

Degradable mulch film (DMF) is a potential alternate to polyethylene (PE) mulching. In this regard, the purpose of this paper is to explore the effects and paths of natural disaster shock and risk aversion influencing farmers’ DMF adoption.

Design/methodology/approach

This research is conducted by collecting cross-sectional data of corn farmers in Zhangye, China. First, by using the Tobit model, the paper attempts to explore the effects of natural disaster shock and risk aversion influencing farmers’ DMF adoption. Second, IV-Tobit model is applied to deal with endogenous problems between risk aversion and DMF adoption. Additionally, the researchers used a moderating model to analyze feasible paths of natural disaster shock and risk aversion impacting farmers’ DMF adoption.

Findings

The outcomes show that natural disaster shock and risk aversion significantly and positively affect farmers’ DMF adoption. Though risk aversion plays a significant moderating effect in influencing farmers’ DMF adoption by natural disaster shock, the moderating effect has a serious disguising effect. By considering the heterogeneity of risk aversion, the paper further confirms that if the intensity of natural disaster shock is increased by one unit, the intensity of MDF adoption by farmers with high-risk aversion also tends to increase by 15.85%.

Originality/value

This study is the pioneer one, which is evaluating the intensity of farmers’ DMF adoption from adoption ratio, investment amount, labor input and adoption time. Additionally, the research provides important guidelines for policymakers to motivate medium and low-risk aversion farmers to adopt DMF.

Details

International Journal of Climate Change Strategies and Management, vol. 13 no. 1
Type: Research Article
ISSN: 1756-8692

Keywords

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