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Article
Publication date: 22 December 2023

Youying Wang, Shuqin Zhang, Lei Gong and Qian Huang

This study aims to investigate the effect of social media use on healthcare workers’ psychological safety and task performance and the moderating role of perceived respect from…

Abstract

Purpose

This study aims to investigate the effect of social media use on healthcare workers’ psychological safety and task performance and the moderating role of perceived respect from patients during public health crises.

Design/methodology/approach

To test the proposed moderated mediation model, a survey was conducted in 12 Chinese medical institutions. A total of 637 valid questionnaires were collected for data analysis.

Findings

The results revealed that psychological safety mediated the relationships between task-related social media (TSM) use and social-related social media (SSM) use and task performance. In addition, perceived respect from patients moderated the relationship between TSM use and psychological safety, as well as the indirect relationship between TSM use and task performance through psychological safety.

Originality/value

This study sheds new light on understanding how different types of social media use influence task performance in the context of public health crises. Furthermore, this study considers the interactions of healthcare workers with colleagues and patients and examines the potential synergistic effects of these interactions on healthcare workers’ psychological state and task performance.

Details

Industrial Management & Data Systems, vol. 124 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 1 March 2021

Shuqin Zhang, Qian Huang, Hefu Liu and Youying Wang

This study aims to explore how team task-related social media usage (TSMU) and social-related social media usage (SSMU) affect employees' perceptions of intra-team cooperation and…

1216

Abstract

Purpose

This study aims to explore how team task-related social media usage (TSMU) and social-related social media usage (SSMU) affect employees' perceptions of intra-team cooperation and competition and further individual creativity.

Design/methodology/approach

This study conducted a questionnaire survey on enterprises in China that have implemented social media and obtained 348 useable questionnaires from 55 work teams.

Findings

The results revealed that employees' perceptions of intra-team cooperation and competition can promote employees' creativity. Employees' cooperation perception can be significantly positively affected by TSMU and SSMU, whereas employees' competition perception can be significantly positively affected by TSMU. Regarding congruence, the results indicated that the more balanced between TSMU and SSMU, the stronger the competition perception.

Practical implications

Managers should pay critical attention to the role of team social media usage (SMU) in shaping employees' perceptions of their team environments. They should realize the different outcomes and the joint effects of the different types of SMU.

Originality/value

This study contributes to the social media literature by explaining the impact of team SMU on employees' perceptions and evaluations of team environments based on the social information processing theory. The study presents the relationships among team SMU, employees' perceptions of cooperation and competition and employee creativity. Moreover, this study expands research on the trade-off of SMU by exploring the impact of balanced and imbalanced SMU in a work team.

Details

Information Technology & People, vol. 35 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 24 August 2023

Lei Gong, Shuqin Zhang and Zhiying Liu

This study aims to understand the relationships between inclusive leadership, work meaningfulness, resilience capacity and task performance during a pandemic, thereby providing…

1066

Abstract

Purpose

This study aims to understand the relationships between inclusive leadership, work meaningfulness, resilience capacity and task performance during a pandemic, thereby providing strategies to address future crises more effectively.

Design/methodology/approach

Data were collected via a survey of 391 healthcare workers from 77 teams in primary hospitals in China.

Findings

The results indicate that inclusive leadership positively drives task performance through resilience capacity, and work meaningfulness amplifies this effect by strengthening the relationship between inclusive leadership and resilience capacity.

Originality/value

Workers face increased work pressure and requirements during a crisis, and understanding how to promote their task performance in such a context is of paramount importance. Although inclusive leadership is theorized to stimulate various positive employee outcomes, little is known about the mechanisms by which inclusive leadership affects task performance. The authors find that resilience capacity is a key mechanism responsible for the effect of inclusive leadership on the task performance of workers in high-stress situations. This positive indirect effect of inclusive leadership on task performance is amplified by a high level of work meaningfulness.

Details

Baltic Journal of Management, vol. 19 no. 1
Type: Research Article
ISSN: 1746-5265

Keywords

Article
Publication date: 7 March 2023

Wei Jiang, Ray C. Chang, Shuqin Zhang and Shixin Zang

This study aims to present a diagnosis method to inspect the structure health for aging transport aircraft based on the postflight data in severe clear-air turbulence at transonic…

Abstract

Purpose

This study aims to present a diagnosis method to inspect the structure health for aging transport aircraft based on the postflight data in severe clear-air turbulence at transonic flight. The purpose of this method development is to assist certificate holder of aircraft maintenance factory as a complementary tool for the structural maintenance program to ensure that the transport aircraft fits airworthiness standards.

Design/methodology/approach

In this study, the numerical approach to analyze the characteristics of flight dynamic and static aeroelasticity for two four-jet transport aircraft will be presented. One of these two four-jet transport aircraft is an aging one. Another one is used to demonstrate the order of magnitude of the static aeroelastic behaviors. The nonlinear unsteady aerodynamic models are established through flight data mining and the fuzzy-logic modeling technique based on postflight data. The first and second derivatives of flight dynamic and static aeroelastic behaviors, respectively, are then estimated by using these aerodynamic models.

Findings

Although the highest dynamic pressure of aging aircraft is lower, the highest absolute value of static aeroelastic effects response to the wing of aging aircraft is about 3.05 times larger than normal one; the magnitude variations of angles of attack are similar for both aircrafts; the highest absolute value of the static aeroelastic effects response to the empennage of aging aircraft is about 29.67 times larger than normal one in severe clear-air turbulence. The stabilizer of aging aircraft has irregular deviations with obvious jackscrew assembly problems, as found in this study.

Research limitations/implications

A lack of the measurement data of vertical wind speed sensor on board to verify the estimated values of damping term is one of the research limitations of this study. This research involved potential problem monitoring of structure health for transport aircraft in different weights, different sizes and different service years. In the future research, one can consider more structural integrity issues for other types of aircraft.

Practical implications

It can be realized from this study that the structure of aging transport aircraft may have potential safety threat. Therefore, when the airline managed aging transport aircraft, it ought to be conducted comprehensive and in-depth inspections to reduce such safety risks and establish a complete set of safety early warning measures to deal with the potential problem of aircraft aging.

Social implications

It can be realized that the structure of aging transport aircraft has potential safety threat. The airline managed aging transport aircraft; it should conduct comprehensive and in-depth inspections to reduce safety risks and establish a complete set of safety early warning measures.

Originality/value

This method can be used to assist airlines to monitor aging transport aircraft as a complementary tool of structural maintenance program to improve aviation safety, operation and operational efficiency.

Details

Aircraft Engineering and Aerospace Technology, vol. 95 no. 6
Type: Research Article
ISSN: 1748-8842

Keywords

Article
Publication date: 16 November 2022

Xinrong Hu, Shuangshuang Li, Tao Peng, Shi Dong, Junjie Zhang, Changnian Chen, Zlli Zhang, Shuqin Cui, Ruhan He, Min Li and Junping Liu

Fabric has complicated anisotropic mechanical behavior because of the woven pattern and complex physical properties. However, most current fabric simulation models are not…

Abstract

Purpose

Fabric has complicated anisotropic mechanical behavior because of the woven pattern and complex physical properties. However, most current fabric simulation models are not satisfied because the models are usually geometrical models with stiffness parameters.

Design/methodology/approach

In this paper, the authors present a modeling technique to simulate fabric with Riemann manifold. The proposed nonlinear model is formed with ridge wave-curved surface based on the Riemann zero curvature, and the authors develop a solution to conserve the surface area. It decomposes the m × n matrix constituting the fabric into several batches and processes the fabric dots in batches. In this model, the distance between any two adjacent particles of the fabric's is assumed to be equal, and the area of the curved surface is always constant, and the inclination and decay of the ridge wave-curved surface are also considered.

Findings

As the result, the simulated shape is lifelike. In time cost performance, the model improves the efficiency of the fabric styling and meets the requirements of real-time simulation.

Originality/value

The proposed nonlinear model is formed with ridge wave-curved surface based on the Riemann zero curvature, and the authors develop a solution to conserve the surface area.

Details

International Journal of Clothing Science and Technology, vol. 35 no. 1
Type: Research Article
ISSN: 0955-6222

Keywords

Article
Publication date: 24 May 2011

Xiaomin Yu

This paper seeks to address emerging practices of social enterprises (SEs) in China by exploring the institutional context, organisational features and legislative framework of…

2728

Abstract

Purpose

This paper seeks to address emerging practices of social enterprises (SEs) in China by exploring the institutional context, organisational features and legislative framework of this new phenomenon.

Design/methodology/approach

The analysis is based on data drawn from secondary sources (laws and regulations, forum transcripts and news reports) and primary evidence (in‐depth study of six SE cases).

Findings

The various kinds of SEs are highly diversified in terms of social mission, organisational nature, legal form, and operational pattern; the institutional context is underdeveloped, providing growing but still limited financial, intellectual, technical, and human resources; although it allows increasing space for diversified development dynamics of SEs, the legislative system regulating SEs is still flawed in several vital ways.

Research limitations/implications

This paper relies heavily on qualitative research methods to make a preliminary assessment of the development of China's SEs. Neither primary nor secondary data sources collected for this paper can be used to draw any general conclusion of statistical significance.

Originality/value

The paper sheds light on the overall landscape of the recent development of SEs in China, providing a descriptive and normative foundation for cross‐country comparative studies and quantitative, explanatory analysis.

Details

Social Enterprise Journal, vol. 7 no. 1
Type: Research Article
ISSN: 1750-8614

Keywords

Article
Publication date: 7 November 2019

Peng Dong, Shengdun Zhao, Shuqin Fan, Muzhi Zhu and Peng Zhang

The drive shaft and the distribution shaft of a traditional radial piston pump are in a cantilever state. To solve this problem, this paper aims to present a radial piston pump…

Abstract

Purpose

The drive shaft and the distribution shaft of a traditional radial piston pump are in a cantilever state. To solve this problem, this paper aims to present a radial piston pump with through shaft driving and valve plate distribution.

Design/methodology/approach

The working principle of the pump is discussed in detail. In this radial piston pump, valve plate distribution parts are designed to distribute oil to the piston chambers, and the distribution shaft is replaced. A bearing is installed between the stator and rotator to reduce the friction. The transmission shaft is supported by two bearings to ensure smooth operation. The support force of the transmission shaft is optimized. In addition, the flow pulsation principle is presented. To accomplish the change, the displacement of the radial piston pump, the proportional control system is designed.

Findings

After completing the machining and assembly of the pump, an experimental study was carried out. The results show that the output flow of the pump is basically the same as the theoretical flow.

Originality/value

The friction between the slipping shoes and the stator is greatly reduced due to the function of rolling bearings. The higher stability of the driveshaft is obtained for the reason of double-sided support. The radial piston pump has a novel structural design in reducing the friction between the shoes and the stator and improving the stability of the transmission shaft.

Details

Assembly Automation, vol. 40 no. 2
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 7 February 2023

Min Qin, Wei Zhu, Jinxia Pan, Shuqin Li and Shanshan Qiu

Enterprises build online product community to expect users to contribute: opinion sharing (content contribution) and product consumption (product contribution). Previous…

Abstract

Purpose

Enterprises build online product community to expect users to contribute: opinion sharing (content contribution) and product consumption (product contribution). Previous literature rarely focused on both. The purpose of this paper is to explain user contribution mechanism by identifying content contribution and product contribution.

Design/methodology/approach

This research chose Xiaomi-hosted online product community (bbs.xiaomi.cn) and Huawei-hosted online product community (club.huawei.com) where users can freely share ideas and buy products at the same time. Data were crawled from 109,665 community users to construct dependent variable measurement, and 611 questionnaires were used to verify research hypotheses.

Findings

The results indicate that both cognitive needs and personal integration needs have a significant positive impact on browse behavior; social integration needs and hedonic needs have a significant positive impact on content contribution behavior. Browse behavior not only directly affects but also indirectly influences product contribution through content contribution behavior.

Research limitations/implications

Findings of this research provide community managers with useful insights into the relationship between content contribution and product contribution.

Originality/value

This study explains the formation mechanism of user product contribution and reveals the relationship between user content contribution and product contribution in online product community. This paper provides a different way of theorizing user contributions by incorporating uses and gratifications theory into the “Motivation-Behavior-Result” framework.

Details

Aslib Journal of Information Management, vol. 76 no. 2
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 2 March 2023

Min Qin, Shuqin Li, Fangtong Cai, Wei Zhu and Shanshan Qiu

With the proliferation of ideas submitted by users in firm-built online user innovation communities, community managers are faced with the problem of user idea overload. The…

Abstract

Purpose

With the proliferation of ideas submitted by users in firm-built online user innovation communities, community managers are faced with the problem of user idea overload. The purpose of this paper is to explore the influencing factors on the idea adoption to identify high quality ideas, and then propose a method to quickly filter high value ideas.

Design/methodology/approach

The authors collected more than 110,000 data submitted by Xiaomi community users and analyzed the factors affecting idea adoption using a multinomial logistic regression model. In addition, the authors also used BP neural network to predict the idea adoption process.

Findings

The empirical results show that idea semantics, number of likes, number of comments, number of related posts, the existence of pictures and self-presentation have positive impact on idea adoption, while idea length and idea timeliness had negative impact on idea adoption. In addition, this paper calculates the idea evaluation value through the idea adoption process predicted by neural network and the mean value of idea term frequency inverse document frequency (TF-IDF).

Originality/value

This empirical study expands the theoretical perspective of idea adoption research by using dual-process theory and enriches the research methods in the field of idea adoption research through the multinomial logistic regression method. Based on our findings, firms can quickly identify valuable ideas and effectively alleviate the information overload problem of online user innovation communities.

Details

European Journal of Innovation Management, vol. 27 no. 6
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 7 August 2017

Xiaolan Cui, Shuqin Cai and Yuchu Qin

The purpose of this paper is to propose a similarity-based approach to accurately retrieve reference solutions for the intelligent handling of online complaints.

Abstract

Purpose

The purpose of this paper is to propose a similarity-based approach to accurately retrieve reference solutions for the intelligent handling of online complaints.

Design/methodology/approach

This approach uses a case-based reasoning framework and firstly formalizes existing online complaints and their solutions, new online complaints, and complaint products, problems and content as source cases, target cases and distinctive features of each case, respectively. Then the process of using existing word-level, sense-level and text-level measures to assess the similarities between complaint products, problems and contents is explained. Based on these similarities, a measure with high accuracy in assessing the overall similarity between cases is designed. The effectiveness of the approach is evaluated by numerical and empirical experiments.

Findings

The evaluation results show that a measure simultaneously considering the features of similarity at word, sense and text levels can obtain higher accuracy than those measures that consider only one level feature of similarity; and that the designed measure is more accurate than all of its linear combinations.

Practical implications

The approach offers a feasible way to reduce manual intervention in online complaint handling. Complaint products, problems and content should be synthetically considered when handling an online complaint. The designed procedure of the measure with high accuracy can be applied in other applications that consider multiple similarity features or linguistic levels.

Originality/value

A method for linearly combining the similarities at all linguistic levels to accurately assess the overall similarities between online complaint cases is presented. This method is experimentally verified to be helpful to improve the accuracy of online complaint case retrieval. This is the first study that considers the accuracy of the similarity measures for online complaint case retrieval.

Details

Kybernetes, vol. 46 no. 7
Type: Research Article
ISSN: 0368-492X

Keywords

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