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Article
Publication date: 22 January 2021

Chinho Lin, Shu-Fang Ting, Leslie Lee and Sheng-Tun Lin

This study proposes an objective assessment model to evaluate the performance of internal and external capabilities of firms. It facilitates firms to invest appropriate resources…

479

Abstract

Purpose

This study proposes an objective assessment model to evaluate the performance of internal and external capabilities of firms. It facilitates firms to invest appropriate resources to cultivate the organizational capability necessary to meet the requirements of the performance indicators.

Design/methodology/approach

This study integrates the concepts of resource-based theory, the organizational capability concept, and conduct a performance analysis to the four perspectives of the BSC by implementing the fuzzy set theory and data employment analysis.

Findings

The findings show that the appropriate strategies help allocate available resources and capabilities during the different product life cycle, which provides practical guidelines for firms to achieve sustaining competitive advantage.

Research limitations/implications

The selected factors were focused on four resources and capabilities rather than all possible factors.

Originality/value

An objective assessment model was created based on internal and external competitive performance efficiency in this research field. This model facilitates the ability of the top management to make decisions for resource allocation that will enhance firm's performance.

Details

Industrial Management & Data Systems, vol. 121 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 14 April 2020

Chinho Lin, Yu-Wen Chiu, Wen-Chieh Chen and Shu-Fang Ting

The aim of this article is to construct a performance evaluation framework that can be employed in companies to enhance their business operations and strengthen their financial…

1325

Abstract

Purpose

The aim of this article is to construct a performance evaluation framework that can be employed in companies to enhance their business operations and strengthen their financial advantage in the current environment. To validate the approach, a case example has been included to assess the practicality and validity of this approach when applied in a real environment.

Design/methodology/approach

This study focuses on an important part of the strategic planning process: internal scrutiny and environmental (external) scanning, in which an evaluation of company performance is divided into two stages by using network DEA and the cross-efficiency approach. In addition, this article employs Miles and Snow's typology for classifying the strategies used by companies.

Findings

The analytical results show that the proposed framework can be useful for companies seeking to evaluate which strategies may be the most appropriate, based on Miles and Snow's typology, to effectively reallocate limited resources.

Research limitations/implications

The evaluation in this study only uses financial data and does not take other nonfinancial indicators into consideration.

Originality/value

This research provides value by classifying each company included in the study in terms of its capability and financial efficiency according to Miles and Snow's system of strategy classification. Second, an internal and external performance measuring framework is constructed. Finally, some propositions for top management are provided by analyzing the financial advantages of using a performance evaluation framework that can help top management make decisions more objectively.

Details

Industrial Management & Data Systems, vol. 120 no. 6
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 1 January 2006

Luo Lu, Robin Gilmour, Shu‐Fang Kao and Mao‐Ting Huang

The aim of the research is twofold: to explore relations between work/family demands, work‐family conflict (WFC), family‐work conflict (FWC) and wellbeing outcomes, and to…

6248

Abstract

Purpose

The aim of the research is twofold: to explore relations between work/family demands, work‐family conflict (WFC), family‐work conflict (FWC) and wellbeing outcomes, and to contrast employees from an individualistic (UK) and a collectivistic (Taiwan) society.

Design/methodology/approach

Heterogeneous samples of full‐time employees in Taiwan and UK were surveyed using structured questionnaires.

Findings

For both the Taiwanese and British, work demands were positively related to WFC, whereas family demands were positively related to FWC. Both WFC and FWC were negatively related to wellbeing for employees in the two countries. More importantly, it was found that, for British, there was a stronger positive relation between workload and WFC, as well as a stronger positive relation between sharing household chores and FWC than for Taiwanese.

Research limitations/implications

The relatively small sample size and the use of self‐report method are limitations of the present study. However, our results have both theoretical and practical implications. It is noted that Western findings regarding work/family issues may not generalize completely to a different cultural context. Consequently, company policies pertaining to work time and family issues should be re‐formulated, taking the core cultural values such as individualism‐collectivism into account.

Originality/value

The cross‐cultural comparative design is a major thrust of the present study, and the systematic examination of antecedents, moderators, and consequences of WFC and FWC is a rare effort in the field.

Details

Career Development International, vol. 11 no. 1
Type: Research Article
ISSN: 1362-0436

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Article
Publication date: 9 February 2010

Zaiton Hassan, Maureen F. Dollard and Anthony H. Winefield

The purpose of this paper is to advance the understanding of both directions of work‐family conflict (WFC), work interference with family (WIF) and family interference with work…

7387

Abstract

Purpose

The purpose of this paper is to advance the understanding of both directions of work‐family conflict (WFC), work interference with family (WIF) and family interference with work (FIW) in an Eastern culture. Findings are compared with those of 14 other Western studies and the relationships among WIF, FIW and job, family, community and life satisfaction are explored.

Design/methodology/approach

This study is conducted in Malaysia, a country with Islam as the official religion. Data are obtained from 506 employees in three public and three private sector organizations. Questionnaires are distributed via human resource managers.

Findings

Results show that similar to Western studies, WIF scores are higher than FIW scores. Malaysians are significantly lower on WIF than Westerners. Nevertheless, Malaysians score significantly higher on FIW than all Western samples. Within the Malaysian sample, FIW also has a stronger negative relationship with all facets of satisfaction and WIF has a positive relationship with family satisfaction.

Research limitations/implications

Cross‐sectional data are presented which could result in common method bias.

Practical implications

Organizations can assist in minimizing WIF and FIW by providing family‐friendly policies and parenting related programmes. The importance of family in an individual's life in Eastern cultures is different than in Western cultures. Therefore multi‐national companies operating in Eastern settings would be well‐advised to take cultural aspects such as collectivism into consideration.

Originality/value

The study provides insights into Eastern experiences of WIF and FIW compared with Western experiences. The study expands previous studies by measuring both directions of WFC and employing a heterogeneous sample (e.g. not just female, those married, those with children).

Details

Cross Cultural Management: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1352-7606

Keywords

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