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Article
Publication date: 24 February 2022

Ruiqian Yang, Shizhong Ai, Na Li, Rong Du and Weiguo Fan

Social question and answer (Q&A) systems have been rapidly developed on many e-commerce websites. The purpose of this paper is to explore how social Q&A systems influence…

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Abstract

Purpose

Social question and answer (Q&A) systems have been rapidly developed on many e-commerce websites. The purpose of this paper is to explore how social Q&A systems influence consumers' information processing and purchase intention.

Design/methodology/approach

The authors design this research based on the information adoption model (IAM). First, the auhors consider the impacts of the central route (information factor) and peripheral route (social factor) on consumers' perception of information usefulness in Q&A systems. Then, the authors verify the influence of information and social aspects on purchase intention and empirically test the model with structural equation modelling (SEM) using 428 effective data samples.

Findings

On the whole, the authors prove that purchase intention is influenced by information and social aspects, which are two paths in Q&A systems. Specifically, both answer quality and social presence positively influence information usefulness. Interestingly, respondent credibility and answer consistency do not significantly impact information usefulness. Moreover, information usefulness positively affects information adoption, which positively affects consumer purchase intention.

Practical implications

This paper provides insights on social Q&A system mechanism design.

Originality/value

First, this paper is a useful complement to the research on social Q&A systems on e-commerce websites. Second, the authors provide a new theoretical lens through which the impacts of social Q&A systems on e-commerce websites are understood by extending the IAM. Third, the authors add answer consistency into original information process routes, which obtains a finding that is different from those of prior research.

Details

Information Technology & People, vol. 36 no. 2
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 5 April 2011

Rong Du, Shizhong Ai and Cathal M. Brugha

This paper aims to relate Taoist Yin‐Yang thinking to Western nomology in terms of trust and trust building, seeking to explore the question of how trust impacts on conflict…

1386

Abstract

Purpose

This paper aims to relate Taoist Yin‐Yang thinking to Western nomology in terms of trust and trust building, seeking to explore the question of how trust impacts on conflict management.

Design/methodology/approach

A moderating model of trust in conflict management is proposed. Investigations and observations using primary and secondary data are described. Three cases are presented to explain the moderating effects of adjusting activities and trust on conflict and negotiation.

Findings

The proposed model was supported. The following findings have been obtained: keeping a balance between adjusting others and adjusting self is a key to resolving conflict; creating and retaining harmony is a bridge that leads both sides in conflict and negotiation to adjust themselves; taking indirect actions through relationships instead of by direct actions through power is a good way to trigger a state of harmony; and trust is shown to be the original driver and source that contribute to adapting actions, harmony and eventually to a win‐win negotiation outcome.

Research limitations/implications

The investigations were limited in time and scope and consequently not conclusive.

Practical implications

This research may provide practical implictions for people and organizations interested in conflict resolution who wish to: take a position that values trust; take indirect actions through relationship instead of direct actions through power; create and retain harmony between both sides in conflict and negotiation; and keep a balance between adjusting others and adjusting self, so to achieve win‐win negotiation outcomes.

Originality/value

This research may enhance the understanding of Taoist Yin‐Yang thinking by linking it with the Western nomology.

Details

Chinese Management Studies, vol. 5 no. 1
Type: Research Article
ISSN: 1750-614X

Keywords

Available. Content available
Article
Publication date: 5 April 2011

Check-Teck Foo

960

Abstract

Details

Chinese Management Studies, vol. 5 no. 1
Type: Research Article
ISSN: 1750-614X

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Article
Publication date: 21 May 2024

Joseph Vivek, Naveen Venkatesh S., Tapan K. Mahanta, Sugumaran V., M. Amarnath, Sangharatna M. Ramteke and Max Marian

This study aims to explore the integration of machine learning (ML) in tribology to optimize lubrication interval decisions, aiming to enhance equipment lifespan and operational…

111

Abstract

Purpose

This study aims to explore the integration of machine learning (ML) in tribology to optimize lubrication interval decisions, aiming to enhance equipment lifespan and operational efficiency through wear image analysis.

Design/methodology/approach

Using a data set of scanning electron microscopy images from an internal combustion engine, the authors used AlexNet as the feature extraction algorithm and the J48 decision tree algorithm for feature selection and compared 15 ML classifiers from the lazy-, Bayes and tree-based families.

Findings

From the analyzed ML classifiers, instance-based k-nearest neighbor emerged as the optimal algorithm with a 95% classification accuracy against testing data. This surpassed individually trained convolutional neural networks’ (CNNs) and closely approached ensemble deep learning (DL) techniques’ accuracy.

Originality/value

The proposed approach simplifies the process, enhances efficiency and improves interpretability compared to more complex CNNs and ensemble DL techniques.

Details

Industrial Lubrication and Tribology, vol. 76 no. 5
Type: Research Article
ISSN: 0036-8792

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Article
Publication date: 30 July 2024

Ahmet Faruk Aysan and Muhammad Fazlurrahman Syarif

This study aims to examine the potential influence of Nonfungible Tokens (NFTs) and the Metaverse on the Halal tourism industry, with a particular emphasis on Halal brands and…

176

Abstract

Purpose

This study aims to examine the potential influence of Nonfungible Tokens (NFTs) and the Metaverse on the Halal tourism industry, with a particular emphasis on Halal brands and hotel booking platforms. This study also purpose to uncover the opportunities and challenges associated with the adoption of these technologies in the sector.

Design/methodology/approach

A qualitative research approach is employed, encompassing a comprehensive literature review of the halal tourism industry, NFTs and the Metaverse. Furthermore, this study utilizes case studies of brands and hotel-booking platforms that have experimented with or integrated these technologies. This study aims to provide a nuanced understanding of the implications of digital technologies in the context of the halal tourism industry.

Findings

The study uncovered several opportunities provided by NFTs and the Metaverse for the Halal tourism industry, such as enhanced authentication and traceability of halal products and immersive experiences tailored to Muslim travelers. However, it also identifies challenges including compliance with Islamic principles, data privacy, cybersecurity and equitable access to technology.

Research limitations/implications

While the study has several significant implications, it acknowledges potential limitations related to the nascent nature of NFTs and the Metaverse. Future research should delve deeper into ethical, legal and socioeconomic issues surrounding the application of these technologies in the halal tourism industry.

Practical implications

The findings of this study have practical implications for halal brands, hotel-booking platforms and regulators. This study provides a roadmap for harnessing the transformative power of NFTs and the Metaverse while addressing potential challenges.

Social implications

This research underlines the necessity for collaboration among industry stakeholders, technology providers and regulators to ensure equitable access and adherence to Islamic principles. This study preserves a more inclusive and ethically compliant use of these technologies, potentially shaping the future of the halal tourism industry.

Originality/value

This study focuses on the intersection of NFTs, the Metaverse and the Halal tourism industry. It provides fresh insights into the transformative potential of these technologies, aiding halal brands and hotel booking platforms in creating distinctive value propositions and experiences.

Details

Journal of Islamic Marketing, vol. 16 no. 1
Type: Research Article
ISSN: 1759-0833

Keywords

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