Shaio Yan Huang, Shi‐Ming Huang, Tung‐Hsien Wu and Wen‐kai Lin
The purpose of this paper is to examine the performance of business processes, operational process efficiency and profitability of enterprise resource planning (ERP) pre‐ and…
Abstract
Purpose
The purpose of this paper is to examine the performance of business processes, operational process efficiency and profitability of enterprise resource planning (ERP) pre‐ and post‐adoption in the long term. The paper also aims to examine the factors of ERP supplier types and firm size in Taiwan.
Design/methodology/approach
The paper measures business process (structure capital value added and operational expense ratio), process efficiency (account receivable turnover and inventory turnover) and profitability (continuing operating income and net profit margin) of pre‐ and post‐adoption ERP. First, the overall samples are tested. Second, ERP performances are compared, classified as large, medium and small. Finally, the ERP performances, classified as international and local supplier, are compared using the Wilcoxon rank test.
Findings
The results show that the business process, process efficiency, and profitability increase in the fourth or fifth years. This shows that the benefits of ERP are evident in the long term. Regarding firm size, big firms enhance their business process through process efficiency and financial performance. Medium‐sized firms raise continuing operating income only in the first five years. Small firms show no improvement. The results show that the business process, relating to process efficiency and profitability, demonstrates significant improvements in implementing international ERP vendors. Adversely, firms using local ERP systems have a diminished outcome in overall performance.
Practical implications
This paper suggests that when companies plan to adopt an ERP system, large firms possess more advantages than medium‐sized or small firms and international ERP vendors are preferable to local systems.
Originality/value
Previous research has rarely compared the results of process reengineering after ERP system implementation. This paper offers insight into ERP adopters in the electronics industry.
Details
Keywords
Jing‐Shiuan Hua, Shi‐Ming Huang and David C. Yen
As business globalisation and internet usage continue to grow, the internet‐based version of data warehouse systems (DWS) is expected to improve traditional DWS. However applying…
Abstract
Purpose
As business globalisation and internet usage continue to grow, the internet‐based version of data warehouse systems (DWS) is expected to improve traditional DWS. However applying the web‐based interfaces to client‐server‐based DWS structures may cause problems such as inflexibility, inefficiency, loss of scalability, and threats to security. These arise due to the complexity of manipulation and management of heterogeneous data with various categories of decisional tasks. This paper seeks to develop a flexible mechanism by applying Extensible Markup Language as a foundation for an internet‐based DWS and to overcome the weaknesses of solely client‐server‐based DWS architecture.
Design/methodology/approach
For better control and security the proposed architecture utilises an embedded pull‐push mechanism to propagate the distributed decision information. This research also justifies the feasibility of the proposed mechanism by implementing a prototype, evaluating its performance, and conducting a real business case study.
Findings
The results indicate that the mechanism can not only improve DWS scalability and efficiency, but also enhance security.
Originality/value
The proposed architecture provides a support mechanism for business intelligence to efficiently and flexibly help companies make the right decisions in real time, grasp business opportunities and gain competitive advantage.
Details
Keywords
Shi‐Ming Huang, Irene S.Y. Kwan and Yu‐Chung Hung
Theoretically and ideally, enterprise resource planning (ERP) seeks to streamline and integrate operation processes and information flow within a company. Practically, ERP system…
Abstract
Theoretically and ideally, enterprise resource planning (ERP) seeks to streamline and integrate operation processes and information flow within a company. Practically, ERP system implementation involves a much broader scope and in‐depth consideration within an organization as a whole. Concurrently, in response to this need for resource optimization, the impact of globalization has caused the emergence of a new business operation format, global logistics management (GLM). This pertains to the overall management system of a corporation’s undertaking of worldwide market distribution, product design, customer satisfaction, production, procurement, logistics, suppliers and inventory. Suggests building an ERP as the backbone for implementation of a GLM system, while minimizing the impact of changes by use of information system reengineering technology (ISRT). Proposes a novel development framework that applies ISRT and ERP to developing a GLM system to economize on the system implementation cost and minimize the impact of changes within the corporation as a whole.
Details
Keywords
Shi‐Ming Huang, I‐Chu Chang, Shing‐Han Li and Ming‐Tong Lin
Various figures have stated that ERP (enterprise resource planning) systems have become one of the largest IT investments in recent years. The implementation of ERP system…
Abstract
Various figures have stated that ERP (enterprise resource planning) systems have become one of the largest IT investments in recent years. The implementation of ERP system, however, is not an easy task. Previous research reports unusually high failure in ERP projects, sometimes jeopardizing the core operation of the implementing organization. The most famous case is FoxMeyer filed for Chapter 11 bankruptcy protection. Further, ERP systems appear to present unique ongoing risks due to its uniqueness. In this study, we used a Delphi method to identify potential ERP projects risk factors, and constructed an AHP‐based framework to analyze and then prioritized the ERP projects risk factors. The result reveals that some important risk factors deserve more attention during the implementation of ERP projects.
Details
Keywords
Yu‐Chung Hung, Shi‐Ming Huang, Quo‐Pin Lin and Mei‐Ling ‐Tsai
The objective of this study is to discuss the critical success factors involved in implementing a knowledge management system (KMS), in order to enhance a firm's competitiveness…
Abstract
Purpose
The objective of this study is to discuss the critical success factors involved in implementing a knowledge management system (KMS), in order to enhance a firm's competitiveness, while keeping costs to a minimum.
Design/methodology/approach
Based on field studies and a literature review, this study outlined 32 variables in the implementation of a KMS. The research targets were on members of the Taiwan Pharmaceutical Marketing and Management Association (TPMMA). Out of the 355 questionnaires sent, 98 valid questionnaires were returned, resulting in a valid return rate of 27.6 percent.
Findings
After completing the statistical analysis, seven factors were determined to be critical: a benchmarking strategy and knowledge structure; the organizational culture; information technology; employee involvement and training; the leadership and the commitment of senior management; a learning environment and resource control; and evaluation of professional training and teamwork.
Research limitations/implications
This paper chooses members of TPMMA as research targets; thus, to apply this study to other than pharmaceutical industries requires further research.
Practical implications
Strategy and organizational culture are important in the adoption of a KMS. This study has determined that the pharmaceutical industry has paid special attention to benchmarking strategy. Adopting a KMS can be easy with a core department to maintain proper function of the system. However, companies should utilize the intangible assets available through a KMS to attain full participation from the employees to ensure the success of implementing an effective KMS.
Originality/value
This paper identifies critical factors in adopting a KMS for the pharmaceutical industry. That can offer pragmatic indication for those companies intent on introducing a KMS.
Details
Keywords
Shi‐Ming Huang, Chia‐Ling Lee and Ai‐Chin Kao
To provide useful references for manufacturing industry which guide the linkage of business strategies and performance indicators for information security projects.
Abstract
Purpose
To provide useful references for manufacturing industry which guide the linkage of business strategies and performance indicators for information security projects.
Design/methodology/approach
This study uses balanced scorecard (BSC) framework to set up performance index for information security management in organizations. Moreover, BSC used is to strengthen the linkage between foundational performance indicators and progressive business strategy theme.
Findings
The general model of information security management builds the strategy map with 12 strategy themes and 35 key performance indicators are established. The development of strategy map also express how to link strategy themes to key performance indicators.
Research limitations/implications
The investigation of listed manufacturing companies in Taiwan may limit the application elsewhere.
Practical implications
Traditional performance measurement system like return on investment, sales growth is not enough to describe and manage intangible assets. This study based on BSC to measure information security management performance can provide the increasing value from improving measures and management insight in modern business.
Originality/value
This study combines the information security researches and organizational performance studies. The result helps organizations to assess values of information security projects and consider how to link projects performance to business strategies.
Details
Keywords
Siti Salbiah Zainal Abidin and Mohd Heikal Husin
Document management system is an essential approach that should be managed well to ensure an effective and faster overall working process in an organization. Hardcopy documents…
Abstract
Document management system is an essential approach that should be managed well to ensure an effective and faster overall working process in an organization. Hardcopy documents has been one of the items that most organizations need to manage in a safe and secure manner due to the high dependency on most of their working procedure especially in government organizations. Hence, we proposed a new framework to improve the weaknesses of the existing document management procedures in government organizations. Our proposed framework integrates the implementation of an NFC system in this research due to its secure short - range communication, and the peer-to-peer communication capability in most mobile devices. Besides that, most existing government organizations within Malaysia could easily implement such technology for their internal usage as this technology is cost effective due to its availability on existing mobile devices on most Android based devices.
Details
Keywords
With the development of economy and the progress of science and technology, the function of Luoyang city is constantly enriched and expanded. The city is no longer a simple area…
Abstract
With the development of economy and the progress of science and technology, the function of Luoyang city is constantly enriched and expanded. The city is no longer a simple area for people to live in. The function structure of the city is affected by the external factors and is constantly expanding. Urban logistics is one of the important influencing factors. To more comprehensively and accurately understand the status and role of logistics network space in urban planning, the characteristics and development law of urban logistics structure from the theoretical point of view are analyzed in this paper with Luoyang City as the research background. The city logistics function is determined as one of the main factors affecting the economic growth of the city is determined through the literature search method, consulting professionals and other research methods. Urban road planning and design are the focus of the study; the planning and development of urban logistics road network in Luoyang City are compared and analyzed. In full consideration of the necessity of the optimization of the urban logistics network space, the preliminary optimization scheme design and suggestion of Luoyang logistics is introduced. At the end of this paper, the sustainable development and the status of the future urban logistics function are analyzed and prospected. Continuous research and analysis of multiple subjects and angles are still needed.
Details
Keywords
Clark Shi-Ming Tang, Thomas Li-Ping Tang and Xiao-Yan Li
This study aims to develop a Chinese core self-evaluations scale (CCSES) (Study 1) and examines the relationship between CCSES and self-reported job performance among…
Abstract
Purpose
This study aims to develop a Chinese core self-evaluations scale (CCSES) (Study 1) and examines the relationship between CCSES and self-reported job performance among entrepreneurs in private small and medium enterprises in People's Republic of China (Study 2).
Design/methodology/approach
In Study 1, the paper incorporated two indigenous Chinese constructs, team-based self-esteem and personal integrity, into the existing literature of CSE and developed a new CCSES using a sample of 300 Chinese entrepreneurs in Hangzhou, China. In Study 2, the paper validated the CCSES in a separate sample of 306 entrepreneurs and investigated the relationships between CCSES and self-reported job performance.
Findings
The paper identified four sub-constructs in the 13-item CCSES: personal self-esteem, team-based self-esteem, personal integrity, and self-competence. Results from exploratory and confirmatory factor analyses showed good psychometric properties and high reliability in Study 1. In Study 2, the paper found a good fit between the measurement model and the data, and a significant relationship between CCSES and the overall measure of job performance and its three components. Males had significantly higher Chinese core self-evaluations (CCSE) scores than females. There were no differences in CCSE scores across age and educational background.
Originality/value
Borrowing the CSE construct in the Western literature, the paper includes two indigenous Chinese constructs, team-based self-esteem and personal integrity, provides a new perspective of the CSE construct for entrepreneurs, and investigates its relationship with job performance in China.
Details
Keywords
M. McCord, P.T. Davis, M. Haran, S. McGreal and D. McIlhatton
Tobler's law of geography states that things that are close to one another tend to be more alike than things that are far apart. In this regard, the spatial pattern of price…
Abstract
Purpose
Tobler's law of geography states that things that are close to one another tend to be more alike than things that are far apart. In this regard, the spatial pattern of price distribution is defined by the arrangement of individual entities in space and the geographic relationships among them. The purpose of this paper is to provide emerging findings of research analysing the salient factors which impact on the sale price of residential properties using a spatial regression approach.
Design/methodology/approach
The research develops and formulates a geographically weighted regression (GWR) model to incorporate residential sales transactions within the Belfast Metropolitan Area over the course of 2010. Transaction data were sourced from the University of Ulster House Price Index survey (2010, Q1‐Q4). The GWR approach was then evaluated relative to a standard hedonic model to determine the spatial heterogeneity of residential property price within the Belfast Metropolitan Area.
Findings
This investigation finds that the GWR technique provides increased accuracy in predicting marginal price estimates, in comparison with traditional hedonic modelling, within the Belfast housing market.
Originality/value
This study is one of only a few investigations of spatial house price variation applying the GWR methodology within the confines of a UK housing market. In this respect it enhances applied based knowledge and understanding of geographically weighted regression.