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Article
Publication date: 6 July 2015

Luay Anaya, Mohammed Dulaimi and Sherief Abdallah

The purpose of this paper is to articulate clear understanding about the role of enterprise information systems (EIS) in developing innovative business practices. Particularly, it…

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Abstract

Purpose

The purpose of this paper is to articulate clear understanding about the role of enterprise information systems (EIS) in developing innovative business practices. Particularly, it aims to explore the different ways that make EIS enables innovation development.

Design/methodology/approach

The study adopted exploratory case study, based on qualitative approach. Investigations included two case studies each involved interviewing a number of senior information technology staff, working at these cases.

Findings

The paper provides empirical insights about the EIS role in enabling innovation. The analysis of the case studies revealed that integrating an EIS with other system(s) or with digital devices can provide new practices that could not be easily available without these technologies. The study also found that applying data analytics tools into data accumulated from EIS, to extract new insights, lead to innovative practices.

Practical implications

The study provides a set of recommendations for organizations interested to maximize the benefits from their investments in EIS.

Originality/value

The paper provides evidences from cases in United Arab Emirates for the EIS role in enabling business innovation.

Details

Business Process Management Journal, vol. 21 no. 4
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 25 January 2023

Rashed Thani Aldhaheri and Syed Zamberi Ahmad

This study examines the factors affecting organisations' agility and competitive capability in public and private sectors. Drawn from the literature on supply chain agility (SC…

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Abstract

Purpose

This study examines the factors affecting organisations' agility and competitive capability in public and private sectors. Drawn from the literature on supply chain agility (SC agility), the factors of supply chain speed, visibility, flexibility, innovation and leadership are tested for further understanding.

Design/methodology/approach

Through purposive sampling, a sample of 261 responses was collected using a structured questionnaire. The participants were identified as supply chain practitioners from different industries of the United Arab Emirates (UAE). Data were analysed using partial least square-structural equation modelling (PLS-SEM).

Findings

Firms can improve the agility of their supply chains by developing strong supply chain leadership and flexibility, increasing the speed and visibility of the supply chain, and through innovation in supply chain operations. Additionally, competitive capabilities can also be enhanced through SC agility.

Originality/value

This study explores organisations' agility and competitive capability in public and private sectors of the UAE. The findings offer numerous practical insights into the UAE's business context and will help firms gain better competitive advantages through agile supply chain operations.

Details

Business Process Management Journal, vol. 29 no. 2
Type: Research Article
ISSN: 1463-7154

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