Chinho Lin, Shu-Fang Ting, Leslie Lee and Sheng-Tun Lin
This study proposes an objective assessment model to evaluate the performance of internal and external capabilities of firms. It facilitates firms to invest appropriate resources…
Abstract
Purpose
This study proposes an objective assessment model to evaluate the performance of internal and external capabilities of firms. It facilitates firms to invest appropriate resources to cultivate the organizational capability necessary to meet the requirements of the performance indicators.
Design/methodology/approach
This study integrates the concepts of resource-based theory, the organizational capability concept, and conduct a performance analysis to the four perspectives of the BSC by implementing the fuzzy set theory and data employment analysis.
Findings
The findings show that the appropriate strategies help allocate available resources and capabilities during the different product life cycle, which provides practical guidelines for firms to achieve sustaining competitive advantage.
Research limitations/implications
The selected factors were focused on four resources and capabilities rather than all possible factors.
Originality/value
An objective assessment model was created based on internal and external competitive performance efficiency in this research field. This model facilitates the ability of the top management to make decisions for resource allocation that will enhance firm's performance.
Details
Keywords
Martin Aruldoss, Miranda Lakshmi Travis and V. Prasanna Venkatesan
Business intelligence (BI) has been applied in various domains to take better decisions and it provides different level of information to its stakeholders according to the…
Abstract
Purpose
Business intelligence (BI) has been applied in various domains to take better decisions and it provides different level of information to its stakeholders according to the information needs. The purpose of this paper is to present a literature review on recent works in BI. The two principal aims in this survey are to identify areas lacking in recent research, thereby offering potential opportunities for investigation.
Design/methodology/approach
To simplify the study on BI literature, it is segregated into seven categories according to the usage. Each category of work is analyzed using parameters such as purpose, domain, problem identified, solution applied, benefit and outcome.
Findings
The BI contribution in various domains, ongoing research in BI, the convergence of BI domains, problems and solutions, results of congregated domains, core problems and key solutions. It also outlines BI and its components composition, widely applied BI solutions such as algorithm-based, architecture-based and model-based solutions. Finally, it discusses BI implementation issues and outlines the security and privacy policies adopted in BI environment.
Research limitations/implications
In this survey BI has been discussed in theoretical perspective whereas practical contribution has been given less attention.
Originality/value
A comprehensive survey on BI which identifies areas lacking in recent research and providing potential opportunities for investigation.