At any given time 86 per cent of Buckman Laboratories’ 1,300 employees are out of the office working with customers located in 102 countries. This diverse and dispersed workforce…
Abstract
At any given time 86 per cent of Buckman Laboratories’ 1,300 employees are out of the office working with customers located in 102 countries. This diverse and dispersed workforce presents special problems for the creation and management of the company’s intellectual capital. Faced with these challenges and the need to bring new knowledge and skills to its employees in a cost effective manner, Buckman Laboratories has created an online, multi‐lingual learning centre.
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This paper argues that staff in the caring professions wishing to use research evidence to inform their practice cannot afford to ignore the Internet, since it is far and away the…
Abstract
This paper argues that staff in the caring professions wishing to use research evidence to inform their practice cannot afford to ignore the Internet, since it is far and away the best means of access to evidence there is. It also provides a description of and rationale for evidence‐based practice, and highlights the benefits of the Internet using examples of currently available research resources. However, the existing evidence from the social care field indicates poor levels of access to the Internet and other electronic research resources. The implications of this are discussed. It is suggested that appropriate training and support must be provided alongside better Internet access. The paper is set in the context of government initiatives encouraging e‐government.
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Shan L. Pan and Harry Scarbrough
This empirical study reports a unique implementation process of knowledge sharing from Buckman Laboratories. Through a socio‐technical perspective on Knowledge Management, this…
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This empirical study reports a unique implementation process of knowledge sharing from Buckman Laboratories. Through a socio‐technical perspective on Knowledge Management, this paper highlights the interplay between Knowledge Management systems and the organizational context.
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This article aims to provide an initial assessment of the responseof the civil service unions to the government′s most recent initiativeson management and working practices in…
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This article aims to provide an initial assessment of the response of the civil service unions to the government′s most recent initiatives on management and working practices in ministerial departments. It considers in particular the Ibbs Report on “Improving Management in Government”, the most publicised of recent documents emerging from the Cabinet Office. A fairly wide ranging approach is adopted in order that the historical context of the report, and its consequent importance, may be appreciated. The core of the article is the result of interviews with senior officials from the main civil service unions. An assessment is made of their perceptions of the report and its implications for the civil service. It is argued that the ambivalence towards Ibbs evident in the positions of the various unions is a result of the divisions that exist between them, and of the heterogeneity of the civil service itself. Consequently any opposition from the unions is severely constrained, although obstacles to implementation may arise elsewhere.
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Tessa Trappes‐Lomax and Annie Ellis
Research partnerships between ‘thinkers’ and ‘doers’ are now thought likely to deliver more useful and useable knowledge for health and social care. So far there is little…
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Research partnerships between ‘thinkers’ and ‘doers’ are now thought likely to deliver more useful and useable knowledge for health and social care. So far there is little guidance about making these academic/operational links work on the ground. We have used our own experiences of this approach, together with evidence from existing literature, to explore such partnerships. We conclude that, while they are fine in principle, it is difficult in practice to balance the twin demands of operational relevance and academic rigour. Such links may need rather different and better resourcing if they are to work properly.
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Suosheng Wang, Linqiang Zhou, Soonhwan Lee and Carina King
The relationship between tourism development and its impacts on resident attitudes toward tourism has been widely discussed in literature. Not much attention, however, has been…
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The relationship between tourism development and its impacts on resident attitudes toward tourism has been widely discussed in literature. Not much attention, however, has been paid to residents’ role in tourism from the perspective of place identity theories. Based on a conceptual framework introduced by Palme, Koenig-Lewis, and Jones, this study applied the social identity theory in examining the relationship between resident’s place-based social identity and support for tourism. The results showed that both the cognitive and affective social identity components had significant effects on resident’s conative attitudes of support for tourism. What remains unsolved is which component is more significant and should be targeted in destination marketing. Theoretical and practical implications were discussed and recommended.
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Rachel Dodds, Brittany Jenkins, Wayne Smith and Robert E. Pitts
Sales and purchases of socially and environmentally responsible festival clothing are a way for festival attendees to engage in ethical consumption and for event organizers to…
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Sales and purchases of socially and environmentally responsible festival clothing are a way for festival attendees to engage in ethical consumption and for event organizers to undertake sustainable procurement. Although there have been a number of studies examining willingness-to-pay (WTP), few of them examine this in a festival setting, and there is a gap in existing research regarding the determination of actual behavior. The goal of this study is therefore to explore participants’ willingness-to-pay for apparel based on more external motivations (visible environmental messages) and then ascertain whether this behavior was actually replicated in a natural field setting. This study first collected surveys from 427 festival-goers in 2015, then used a natural field experiment in 2016 to investigate whether attendees at the Mariposa Folk Festival in Ontario, Canada, would actually be prepared to pay a premium for ethical festival T-shirts over a conventional alternative. The findings reveal that attendees not only showed a willingness-to-pay but they also did actually pay a premium for such T-shirts.
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Xuan Van Tran and Arch G. Woodside
People have unconscious motives which affects their decision-making and associated behavior. The paper describes a study using thematic apperception test (TAT) to measure how…
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People have unconscious motives which affects their decision-making and associated behavior. The paper describes a study using thematic apperception test (TAT) to measure how unconscious motives influence travelers' interpretations and preferences toward alternative tours and hotels. Using the TAT, the present study explores the relationships between three unconscious needs: (1) achievement, (2) affiliation, and (3) power and preferences for four package tours (adventure, culture, business, and escape tours) and for seven hotel identities (quality, familiarity, location, price, friendliness, food and beverage, and cleanliness and aesthetics). The present study conducts canonical correlation analyses to examine the relationships between unconscious needs and preferences for package tours and hotel identities using data from 467 university students. The study scores 2,438 stories according to the TAT manual to identify unconscious needs. The findings indicate that (1) people with a high need for affiliation prefer an experience based on cultural values and hotels that are conveniently located, (2) individuals with a high need for power indicate a preference for high prices and good value for their money, and (3) people with a high need for achievement prefer a travel experience with adventure as a motivation. The study findings are consistent with previous research of McClelland (1990), Wilson (2002), and Woodside et al. (2008) in exploring impacts of the unconscious levels of human need.