Sharman Lichtenstein and Paula M.C. Swatman
Explains how, with the Internet increasingly being used for the conduct of electronic commerce, organizations are now cognizant of the need to control their employees’ usage of…
Abstract
Explains how, with the Internet increasingly being used for the conduct of electronic commerce, organizations are now cognizant of the need to control their employees’ usage of the Internet. Little research has been conducted to date into this important concern. Suggests that an Internet acceptable usage policy is one vehicle for providing this control, containing guidelines for employees indicating both acceptable and unacceptable Internet usages. The policy aims to control those employee behaviours and actions which contribute to the incidence and severity of internal and external Internet risks, while enabling employees and the organization to gain maximum business value from the Internet connection. Explores the issues to be considered in the development of an organization’s Internet acceptable usage policy. Uses a case study of a large Australian organization to illustrate the issues. Proposes a set of criteria for an effective Internet acceptable usage policy as a result of this research.
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Vanessa A. Cooper and Sharman Lichtenstein
The purpose of this paper is to highlight the importance and complexities of the knowledge transfer process in the provision of effective managed after‐sales IT support, when the…
Abstract
Purpose
The purpose of this paper is to highlight the importance and complexities of the knowledge transfer process in the provision of effective managed after‐sales IT support, when the web is used for service delivery.
Design/methodology/approach
The paper features an interpretive case study of a multi‐national Managed Service Provider (MSP) and a focus group of representatives from five comparable MSPs.
Findings
The paper finds that MSPs that use web‐based channels for the provision of after‐sales IT support services need to address a range of important social and organisational issues in order to realise cost and efficiency‐based benefits.
Research limitations/implications
The paper provides a four stage processual model of knowledge transfer in the provision of web‐based managed after‐sales IT support services. The barriers and enablers of knowledge transfer at each stage are identified. The paper adopts a MSP perspective and suggests that further research from the customer perspective is required.
Practical implications
The paper highlights some important social and organisational enablers and barriers, which will guide MSPs when providing managed after‐sales IT support using web‐based channels.
Originality/value
The paper provides the first staged model of inter‐organisational knowledge transfer in a complex multi‐organisational and multi‐channel web‐based context.
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A risk assessment method is used to carry out a risk assessment for an organization’s information security. Currently, there are many risk assessment methods from which to choose…
Abstract
A risk assessment method is used to carry out a risk assessment for an organization’s information security. Currently, there are many risk assessment methods from which to choose, each exhibiting a variety of problems. For example, methods may take a long time to perform, may rely on subjective estimates for the security input data, may rely heavily on quantification of financial loss due to vulnerability, or may be costly to purchase and use. Discusses requirements for an ideal risk assessment method, and develops and evaluates factors to be considered in the selection method. Empirical research was carried out at two large, Australian organizations, in order to determine and validate factors. These factors should be of use to organizations in the evaluation, selection or development of a risk assessment method. Interesting conclusions are drawn about decision making in organizational information security.
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This paper aims to map key strategic concerns that Commonwealth Caribbean States will face in combating economic crimes and strengthening financial integrity in the post-pandemic…
Abstract
Purpose
This paper aims to map key strategic concerns that Commonwealth Caribbean States will face in combating economic crimes and strengthening financial integrity in the post-pandemic era.
Design/methodology/approach
Horizon scanning was used to conduct a qualitative policy analysis of key regulatory developments in international anti-money laundering and combating the financing of terrorism (AML/CFTP) and tax governance, from the perspective of Commonwealth Caribbean countries.
Findings
This paper finds that the COVID-19 pandemic might widen several fault lines, along the Global North/South axis, in international AML/CFTP and tax regulatory governance. These include the “sustainable development” gap in AML/CFTP norm-making; making the Financial Action Task Force fit-for-purpose; renewed campaigns against “harmful tax competition”; and international commitment to scaling up technical assistance to combat economic crimes in developing countries. It questions the sustainability of the prevailing “levelling the playing field” regulatory approach to AML/CFTP and tax matters and whether serious consideration ought not to be given to mainstreaming “differential treatment” in international AML/CFTP and tax standards, for resource-strapped Caribbean countries.
Originality/value
To the best of the author’s knowledge, this paper is the first attempt to assess the strategic policy risks and challenges that will arise from balancing economic recovery and fighting economic crimes by small and vulnerable Commonwealth Caribbean States in the post-pandemic era.
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Michael Jonsson, Jan Pettersson, Christian Nils Larson and Nir Artzi
This study aims to measure the impact of the Non-Cooperative Countries and Territories, Organization for Economic Cooperation and Development and US PATRIOT Act Section 311…
Abstract
Purpose
This study aims to measure the impact of the Non-Cooperative Countries and Territories, Organization for Economic Cooperation and Development and US PATRIOT Act Section 311 blacklists on external deposits from blacklisted jurisdictions into BIS reporting countries in 1996–2008, a period when anti-money laundering-related actions were consistently less stringent than post-2010, to see whether they had an effect even absent the threat of sizable financial fines.
Design/methodology/approach
The study uses descriptive statistics and bivariate and multivariate regressions to analyze the probable impact from blacklists on non-bank external deposits. The country sample is divided into offshore financial centers (OFCs) and non-OFCs and includes 158 non-listed countries. The impact of the blacklists is tested both jointly and individually for the respective blacklists.
Findings
The authors find mixed impact from jurisdictions being blacklisted on the growth rate of stocks of deposits into BIS reporting countries. Effects are often zero, negative in several cases and positive in some cases. This is consistent with the “stigma effect” and the “stigma paradox” in the literature. An overall impact from blacklisting is difficult to discern. Different blacklists had different effects, and the same blacklist impacted countries differently, illustrating the importance of disaggregating the analysis by individual countries.
Research limitations/implications
Interpretation of these data is limited by the absence of comparable data on non-resident deposits in blacklisted jurisdictions.
Practical implications
The impact of a blacklist depends in part on the structure of the listed jurisdictions’ economies, implying that country-specific sanctions may be more effective than blacklists.
Originality/value
This is one of the very few papers to date to rigorously test the impact of blacklists on external deposits.
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Paul S. Phillips, Julia D. Fraser and Antony R. Denman
Northamptonshire is classified as a radon affected area, with greater than 1 per cent of houses being above the UK action level of 200Bq/m–3. New houses, in areas where >10 per…
Abstract
Northamptonshire is classified as a radon affected area, with greater than 1 per cent of houses being above the UK action level of 200Bq/m–3. New houses, in areas where >10 per cent are above the action level, have to have primary protection of a radon‐proof membrane and secondary measures such as a non‐activated radon sump. New houses, in areas where 3‐10 per cent are above the action level only need the secondary measures. This research calls into question the effectiveness of this strategy. The use of radon potential maps, rather than radon in building maps, would have demonstrated that radon “hot spots”, where a very high percentage of houses are over the action level, can occur on a range of geology. One estate, at Higham Ferrers, had 35 per cent over the action level, even though it had been classified as only requiring secondary measures. The reluctance of occupiers in the UK to instigate monitoring and remediation means that very few will have their house tested for radon and activate the sump, by fitting a fan, if that is required. This paper provides arguments that support the view that it would be more effective to have primary and secondary measures introduced in all new houses in radon affected areas.
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True to form, it is no surprise that ‘public interest entity’ (which, by EC requirement, must include all listed companies but other entities only at the discretion of individual…
Abstract
True to form, it is no surprise that ‘public interest entity’ (which, by EC requirement, must include all listed companies but other entities only at the discretion of individual member states) has been defined in the United Kingdom in the minimal permissible way – it excludes large privately held companies, mutuals, large professional partnerships and so on – about all of which the public has a real interest – as the current financial crisis has clearly shown. Think, for instance, of the need to widen choice in the audit market.
Jiahe Chen, Ping-Yu Hsu, Yu-Wei Chang, Wen-Lung Shiau and Yi-Chen Lan
Considering both online and offline service scenarios, this study aims to explore the factors affecting doctors' intention to offer consulting services in eHealth and compare the…
Abstract
Purpose
Considering both online and offline service scenarios, this study aims to explore the factors affecting doctors' intention to offer consulting services in eHealth and compare the factors between the free- and paid-service doctors. The theory of reasoned action and social exchange theory are integrated to develop the research model that conceptualizes the role of extrinsic motivations, intrinsic motivations, costs, and attitudes in doctors' behavioral intentions.
Design/methodology/approach
Partial least square structural equation modeling (PLS-SEM) was leveraged to analyze 326 valid sample data. To provide robust results, three non-parametric multigroup analysis (MGA) methods, including the PLS-MGA, confidence set, and permutation test approaches, were applied to detect the potential heterogeneity between the free- and paid-service doctors.
Findings
The results with overall samples reveal that anticipated rewards, anticipated associations, anticipated contribution, and perceived fee are all positively related to attitude, which in turn positively influences behavioral intention, and that perceived fee positively moderates the relationship between attitude and behavioral intention. Attitude's full mediation is also confirmed. However, results vary between the two groups of doctors. The three MGA approaches return relatively convergent results, indicating that the effects of anticipated associations and perceived fee on attitude are significantly larger for the paid-service doctors, while that of anticipated rewards is found to be significantly larger for the free-service doctors.
Originality/value
eHealth, as a potential contactless alternative to face-to-face diagnoses, has recently attracted widespread attention, especially during the continued spread of COVID-19. Most existing studies have neglected the underlying heterogeneity between free- and paid-service doctors regarding their motivations to engage in online healthcare activities. This study advances the understanding of doctors' participation in eHealth by emphasizing their motivations derived from both online and offline service scenarios and comparing the differences between free- and paid-service doctors. Besides, horizontally comparing the results by applying diverse MGA approaches enriches empirical evidence for the selection of MGA approaches in PLS-SEM.