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This paper aims to bridge the epistemological gap between heritage and tourism in understanding (and describing) the link between what is protected in heritage and what is a sustainable use of heritage as a tourism resource. This is accomplished by focusing on the socio-cultural dimension of heritage.

Three case studies involving UNESCO World Heritage sites and representing different stages of tourism development from three different developing economies are discussed. The case studies are based on the author’s extensive monitoring and evaluation of World Heritage Site management over the course of a decade, including tourism management, and they feature in-depth discussions with government heritage authorities and with heritage and tourism experts and stakeholders; observation and monitoring activities; and review of policy and project documents, heritage and tourism plans, UNESCO and other professional bodies’ reports and academic research works.

A symbiotic relationship between the environment, people and economy and the multi-sectoral nature of the tourism industry makes achieving sustainable development goals almost impossible unless there is a coordinated and integrated approach by the all parties involved, especially in culturally and naturally sensitive areas. The spirit of place is used as a conceptual framework in the application of systems. Theories seem to be the way forward for a sustainable management of tourism in such areas.

The paper addresses an important and under-researched aspect of tourism-heritage encounters: How the socio-cultural impacts of tourism affect the value of cultural heritage, especially in the context of developing economies.

There is a void in systematically assessing obstructive factors as antecedents in the technology acceptance model (TAM). Three obstructive factors are investigated, namely, discomfort, insecurity and risk. Besides, this study aims to propose the moderator – personal capability (PC) and tested its effects on the relationship between perceived usefulness (PU) and perceived ease of use (PEU) and behavioral intention (BI).

Quantitative data analysis was used to verify the adapted model by using Smart PLS4. The data from 327 valid respondents are analyzed.

Discomfort is a significant antecedent impacting both PU and PEU. Insecurity and risk are inhibitors of PEU and PU, respectively. This study contributes to the scarce literature on the moderating effects of PC that moderates the influence between PU and BI positively.

This study contributes a new TAM extension by incorporating obstructive factors and exploring the moderating role of personal capability about AR Glasses. This research also enables innovation companies to enhance the design of their products and services via users’ feedback.

系统评估阻碍因素作为技术接受模型（TAM）的先驱方面存在一定的空白。本研究调查了三个阻碍因素, 即不适感, 不安全感和风险。此外, 本研究提出了调节变量 - 个人能力（PC）, 并测试其对感知有用性(PU); 感知易用性（PEU）和行为意图（BI）之间关系的影响。

使用量化数据分析验证了通过Smart PLS4使用的调整模型。对327名有效受访者的数据进行了分析。

不适感是影响PU和PEU的显著先驱因素。不安全感和风险分别是PEU和PU的抑制因素。本研究在稀缺文献中贡献了个人能力的调节效应, 积极调节PU和BI之间影响的研究。

本研究通过纳入阻碍因素并探索个人能力在AR眼镜方面的调节作用, 为TAM提供了一种新的拓展。此外, 该研究还使创新公司能够通过用户的反馈来增强其产品和服务的设计。

The present study aims to investigate resident attendees' perceptions and attitudes towards a traditional cultural festival. It further clusters the attendees and identifies the profiles of each cluster based on its demographic, attitudinal and behavioral variables.

The Drunken Dragon Festival, a traditional cultural festival in Macao SAR, which has been embedded in the local community for about a century, is used as a case. Data collected from 378 residents on the day of the festival were factor analyzed and then grouped by using cluster analysis.

A two-cluster solution revealed that the two groups, overall, had distinct demographic characteristics and had somewhat different perceptions and attitudes towards the festival.

The results not only show the overall perceptions of the Drunken Dragon Festival among the resident attendees, but they also imply that the government and the organizers need to communicate with and involve the two resident attendee clusters differently.

This study is one of the first attempts to investigate the residents' attitudes towards the transformational development of a traditional cultural festival as an effort to ensure the viability of intangible cultural heritage and to utilize it as a tourism resource.

The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue ‘How can communities manage rapid tourism growth? The experience of Macao and other destinations?’ with reference to the experiences of the theme editor and writing team.

This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process.

The paper observes that involving authors with different academic and professional backgrounds in fields as diverse as urban planning, economics, transportation and heritage management is daunting but valuable. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question.

The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing.

The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles constitutes a provocative yet authorative call to action in response to the problems highlighted.

Traditional crafts, practised by local communities, contribute significantly towards intangible heritage. The study situates traditional crafts in historic urban areas, establishes its relevance and deliberates on the factors affecting it.

The methodology included questionnaire survey followed by semi-structured interviews. On-site observations were also taken as part of the methodology.

The study contextualizes traditional crafts in historic areas and throws light on the transformation processes in these crafts due to socio-cultural, economic, political and other factors. Through studies at three different historic settlements, it provides a wider understanding of the dynamics of the same craft in different setting.

The study would help in formulating guidelines for heritage management with respect to traditional crafts in historic urban areas.

The study brings out the role of intangible cultural heritage that is inherent to the local communities in historic urban areas.

Traditional crafts have been largely studied in their independent context. This study looks at the context specific to the place of creation of these crafts within the larger ecosystem of raw material-production-sale in historic urban areas. Also, with discussions on intangible heritage in context of the historic urban areas being largely an unexplored territory till recent times, this study will add to the earlier dialogue.