Search results

1 – 7 of 7
Article
Publication date: 31 January 2022

Zaffar Iqbal and Sharief Ahmed

The purpose of this paper is to identify the factors influencing community participation in destination building and its consequences for the local inhabitants in the form of…

Abstract

Purpose

The purpose of this paper is to identify the factors influencing community participation in destination building and its consequences for the local inhabitants in the form of social, tourism and economic development.

Design/methodology/approach

Data for this study was collected from 214 questionnaires from residents of different tourist destinations in the Poonch district of J&K. This study used explorative factor analysis, confirmatory factor analysis and structural equation modeling techniques for determining the structural estimates between constructs.

Findings

The results revealed that the personal and economic factors have the most significant impact followed by the social factor and least by the environmental factor upon the local community participation. Moreover, the respondents agreed that destination development has contributed a lot in terms of economic and followed by other two factors.

Originality/value

The study makes a significant theoretical contribution to the community-based tourism literature by portraying the influence of various factors on community participation and its repercussions and, moreover, the study has used the social exchange theory with a different area. Furthermore, the study has made a number of practical implications for the local authority for sustainable tourism as well as community development.

Details

International Journal of Tourism Cities, vol. 8 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 7 January 2022

Balvinder Shukla, Tahir Sufi, Manoj Joshi and R. Sujatha

The COVID-19 crisis has affected almost all the global sectors. The hotel industry, however, was hit hardest challenging the leadership. This study, therefore, attempts to explore…

1739

Abstract

Purpose

The COVID-19 crisis has affected almost all the global sectors. The hotel industry, however, was hit hardest challenging the leadership. This study, therefore, attempts to explore the challenges hospitality leadership in India face to navigate the crisis. The study additionally addresses how leaders manage the expectations of key stakeholders; communicate hard decisions with employees, pursue strategies for revival and explores the role of technology to survive the crisis.

Design/methodology/approach

The study adopts a qualitative approach involving structured interviews with 16 senior hospitality leaders consisting of CEO, vice president, general managers, directors, entrepreneur and general managers from various organisations like hotels, restaurant chains, food services and facilities management services. Data were content analysed involving coding techniques.

Findings

The leadership challenges included making customers and employees feel safe, optimising operations, agility and resilience of leaders, maintaining a balance between stakeholders, managing employee stress and ensuring cash reserves. The study found that leaders manage the expectation of various stakeholders by maintaining balance, demonstrating empathy and agility. The hard decisions are communicated with the employees through involvement, empathy and alleviating stress.

Research limitations/implications

The study contributes by identifying twelve themes from the participants' responses under five major themes-labelled as leadership challenges, managing stakeholders, communicating with the employees, the role of technology and best practices of surviving the crisis. Future research can be conducted on such sub-themes in different countries.

Practical implications

As the tourism industry in India is recovering after the second wave, the governments along with all stakeholders, must launch special events for promoting the tourism sector. Safety measures like making vaccination certificates for all tourists and employees of the tourism sector should be made mandatory. Further, special certification following the COVID-19 protocol needs to be introduced for hotels and catering establishments. A fund generated from the sector's direct tax contribution needs to be established to support the employees.

Social implications

The study has several social implications. The study results can unite all industry stakeholders to shape the post-pandemic era through collaboration. Empathetic leadership can take the industry out of chaos by balancing the interests of the various stakeholders of society. The pandemic has proven that we all are vulnerable to risks and challenges; leaders have a vital role in taking proactive steps to ensure that such uncertainties do not cause unprecedented damage.

Originality/value

This study expanded the research on the hospitality leadership challenges in managing crises in the backdrop of the crisis caused by COVID-19 pandemic. The conceptual model, variables, themes and sub-themes utilised are original contributions to the hospitality literature.

Details

Journal of Hospitality and Tourism Insights, vol. 6 no. 4
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 15 March 2018

Nosheen Fatima Warraich, Amara Malik and Kanwal Ameen

Public library’s core function is to meet the changing needs of challenging users by providing access to library collection and services. This study aims to explore the current…

Abstract

Purpose

Public library’s core function is to meet the changing needs of challenging users by providing access to library collection and services. This study aims to explore the current status of public libraries’ collection, services, users, staff, physical facilities and IT infrastructure in Punjab, the most populous province of Pakistan. It further investigates the problems faced by these public libraries and puts forward practical solution.

Design/methodology/approach

This is a quantitative study based on questionnaire survey. A semi-structured questionnaire was designed to collect data. In total, 21 Library and Information Science graduates were employed to ensure the physical visit of all 176 public libraries in 36 districts of the province.

Findings

The findings revealed that with a few exceptions, public libraries were mostly in a poor condition. Absence of professional staff, out-dated collections, dilapidated library buildings and lack of IT infrastructure were the major issues prevailing in the libraries. Furthermore, little interest of political leadership and higher authorities is observed in the development of public library system.

Practical implications

This data will be helpful for policy and decision makers to plan and develop human resources, physical facilities and IT infrastructure in libraries. Findings may facilitate higher authorities for designing better services and strengthening public library system in the province.

Originality/value

This is a baseline study on public libraries’ status in the province. It aims to fill the gap by identifying total number of existing public libraries and exploring their current status along with the problems faced by these libraries.

Details

Global Knowledge, Memory and Communication, vol. 67 no. 4/5
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 25 December 2023

Hamideh Asnaashari and Fatemeh Khodabandehlou

In light of the recent changes in the internal audit (IA) landscape, the role of auditors has undergone a significant transformation. This paper aims to investigate the effects of…

Abstract

Purpose

In light of the recent changes in the internal audit (IA) landscape, the role of auditors has undergone a significant transformation. This paper aims to investigate the effects of applying Lean Six Sigma (LSS) techniques on the effectiveness and efficiency of IA.

Design/methodology/approach

The study used a quantitative approach, surveying Iranian internal auditors with a sample size of 384 participants. Data analysis involved confirmatory factor analysis and structural equation modeling.

Findings

The analyses demonstrate a significant association between LSS application and IA effectiveness and efficiency. In addition, an exploratory analysis indicates that the application of LSS techniques by less experienced internal auditors had a reverse effect on IA function quality as a component of IA competency. However, IA motivation factors, including education and position, did not mediate the impact of LSS on IA effectiveness and efficiency.

Research limitations/implications

This study was conducted with Iranian internal auditors, which may limit the generalizability of the findings to other countries. However, the primary academic implication of this research lies in its novel perspective on emphasizing the concept of continuous improvement in IA through the use of LSS techniques. By focusing on the need for internal auditors to add value to the business in new ways, this research contributes to the literature on IA quality.

Practical implications

This study has significant implications for the effective management of IA departments. By promoting the application of LSS techniques in IA, lean auditing is enhanced, and IA can create value by improving the quality of its functions. Moreover, IA regulators can benefit from this study as it emphasizes providing guidance and training on LSS techniques to enhance IA skills.

Originality/value

This research is pioneering in applying LSS methodology to enhance the effectiveness and efficiency of internal auditing. It also considers the integration of lean thinking into current audit practices, making it unique and valuable in internal auditing research.

Details

International Journal of Lean Six Sigma, vol. 15 no. 4
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 18 January 2022

Muhammad Sabbir Rahman, Fadi AbdelMuniem AbdelFattah, Surajit Bag and Mohammad Osman Gani

As a global pandemic, the COVID-19 crisis has profoundly affected the development of local firms, threatening the survival of small and medium enterprises (SMEs). This study aims…

2301

Abstract

Purpose

As a global pandemic, the COVID-19 crisis has profoundly affected the development of local firms, threatening the survival of small and medium enterprises (SMEs). This study aims to present an integrated framework by investigating the impact of strategic tools (i.e. firms’ capability of business agility, marketing operational efficiency, optimisation of innovation capability [OIC], managing employees’ satisfaction and rethinking customers’ experience) on the survival strategies of SMEs amidst the COVID-19 pandemic.

Design/methodology/approach

The current study used data from managers of SMEs and conducted an asymmetrical analysis (i.e. structural equation modelling [SEM]) to investigate the factors influencing the survival strategies of SMEs amidst the COVID-19 pandemic. This study also applied an asymmetrical approach (i.e. fuzzy sets qualitative comparative analysis-fsQCA) to explore the causal recipes and analysis of the necessary conditions to identify the factors required to achieve the expected outcome.

Findings

Results from SEM support all hypotheses. Results from fsQCA with the same data set show that firms’ business agility and OIC are necessary conditions for SMEs’ survival strategies. The result from fsQCA also reveals multiple sufficient conditions to succeed SMEs’ survival strategies amidst the COVID-19 pandemic.

Practical implications

Findings prescribe how SMEs adapt to this vulnerable business condition by applying the strategic tools and recipes suggested for survival.

Originality/value

This research applied an innovative analysis to reveal necessary and sufficient conditions that conventional methods such as SEM have limited power. This pioneering research in the context of the COVID-19 pandemic is considered novel in terms of the prescriptive strategic recipes offered to SMEs to adapt to and survive in the crisis caused by COVID-19.

Details

Journal of Business & Industrial Marketing, vol. 37 no. 10
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 13 November 2017

Noha M. El-Bassiouny

The purpose of this paper is to take the case of the United Arab Emirates (UAE) as a starting point for the analysis of the blend between the notions of halal and luxury in the…

Abstract

Purpose

The purpose of this paper is to take the case of the United Arab Emirates (UAE) as a starting point for the analysis of the blend between the notions of halal and luxury in the Arab region because the UAE presents an interesting multicultural yet Islamic blend, which has yet not been investigated. Scholarly calls for the assessment of the relationship between consumption and wellbeing have raised interest in conspicuous consumption research. The global phenomenon of luxury consumption has drawn researcher interest at recent times. Despite consumer affluence in the oil-rich Arabian Gulf, research into this phenomenon at this emerging region to-date is still lacking. As the Arabian Gulf is also particularly Islamic, a significant body of literature has addressed halal purchasing yet had failed to examine the intersections between luxury and halal consumption.

Design/methodology/approach

The research takes a qualitative methodological approach utilizing unstructured observation and content analysis of 138 visuals collected from prominent shopping malls in Dubai and Abu-Dhabi during the occasion of the minor Islamic Eid following Ramadan.

Findings

The results show that the UAE consumer culture combines authenticity with modernity portraying highly savvy cosmopolitan consumers sharing the global values of urbanization within the halal parameters.

Research limitations/implications

The limitations relate to the utilization of the qualitative methodological approach; hence, the research findings need to be generalized with caution to relevant contexts. This research should be regarded as a critical starting point in analyzing the syllogisms between the notions of halal and affluence.

Practical implications

The findings are relevant to consumer culture research which looks at the implications of modern consumption within the boundaries of halal. The research presents a critical approach and questioning of the overlaps between halal consumption, responsible consumption and luxury consumption in a unique multicultural and affluent setting which is the UAE.

Social implications

The present paper invites academics and practitioners to introspect into the dimensions of responsible consumption, luxury consumption and halal consumption. It asks the critical metaphorical question of whether halal and luxury consumption are two faces of the same coin.

Originality/value

The research concludes with raising critical questions around the boundaries of luxury consumption from an Islamic perspective, thereby combining elements of religion and cultural approaches to Islamic marketing.

Details

Journal of Islamic Marketing, vol. 8 no. 4
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 26 April 2018

Pramila Umaraw and Geeta Chauhan

This paper aims to standardize level of spent hen meat powder incorporation in whole wheat bread without affecting the bread structure.

Abstract

Purpose

This paper aims to standardize level of spent hen meat powder incorporation in whole wheat bread without affecting the bread structure.

Design/methodology/approach

Spent hen meat powder at 20, 30 and 40 per cent level was used for substitution of whole wheat flour.

Findings

The results revealed that increasing the level of meat powder brought about significant (p < 0.05) effect on physicochemical parameters, proximate composition, textural profile and instrumental colour values (except hue). The pH, baking loss, carbohydrate content, energy and moisture protein ratio decreased significantly (p < 0.05) with meat powder incorporation. Whereas, moisture, protein, fat, ash and moisture retention values increased significantly (p < 0.05) with whole wheat substitution. Meat powder addition increased all the textural profile parameters significantly (p < 0.05). Redness, yellowness and chroma values also increased significantly (p < 0.05) with replacement of whole wheat flour. Sensory evaluation showed variable effect of higher meat powder incorporation. The colour of crust, crumb and flavour evinced significant (p < 0.05) increase with level of incorporation, while porosity and texture decreased significantly (p < 0.05). The overall acceptability of 30 per cent replacement was the highest.

Research limitations/implications

Storage stability and preservation aspect can be further explored for better shelf life at ambient temperature.

Practical implications

The development of such a product would definitely be profitable to the poultry industry by opening new avenues for under-used spent hen meat and meat processors.

Social implications

Addition of meat not only channels better utilization of spent hen meat but also enhances economical return to farmers and the meat industry; it also helps in accomplishing protein requirement of consumers.

Originality/value

The addition of spent hen meat enhanced the physico-chemical and sensory attributes of the treated groups than control. It is a novel nutritionally rich alternative for regular breads.

1 – 7 of 7