Shaoqing Zhang, Sihong Zhang and Yuan Zhang
This study aims to investigate mechanisms and boundary conditions of the impact of customer engagement strategies (CESs) on customer loyalty (CL) based on goal-framing and…
Abstract
Purpose
This study aims to investigate mechanisms and boundary conditions of the impact of customer engagement strategies (CESs) on customer loyalty (CL) based on goal-framing and well-being theory.
Design/methodology/approach
Through a three-stage, time-lagged research design, 246 valid samples were obtained. This study tested and validated the proposed framework using hierarchical regression analysis and a moderated mediation procedure.
Findings
First, CESs have a significant positive impact on CL. Second, consumer well-being (CWB) partially mediates the CESs–CL relationship. Third, information processing style (IPS) moderates the impact of CESs on CWB, with a more pronounced effect observed under the affective processing style. Finally, IPS further moderates the indirect effect of CESs on CL, indicating that CESs enhance CL through increased CWB, particularly under the affective processing style.
Originality/value
Revealing the pivotal role of CESs in enhancing CL at the corporate level helps bridge the gap between companies and customers, thereby facilitating the establishment of long-term cooperative relationships. Additionally, introducing the concept of CWB into the study of CL offers a novel perspective for understanding customer behavior.
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Jun Deng, Chuyi Zhong, Shaodan Sun and Ruan Wang
This paper aims to construct a spatio-temporal emotional framework (STEF) for digital humanities from a quantitative perspective, applying knowledge extraction and mining…
Abstract
Purpose
This paper aims to construct a spatio-temporal emotional framework (STEF) for digital humanities from a quantitative perspective, applying knowledge extraction and mining technology to promote innovation of humanities research paradigm and method.
Design/methodology/approach
The proposed STEF uses methods of information extraction, sentiment analysis and geographic information system to achieve knowledge extraction and mining. STEF integrates time, space and emotional elements to visualize the spatial and temporal evolution of emotions, which thus enriches the analytical paradigm in digital humanities.
Findings
The case study shows that STEF can effectively extract knowledge from unstructured texts in the field of Chinese Qing Dynasty novels. First, STEF introduces the knowledge extraction tools – MARKUS and DocuSky – to profile character entities and perform plots extraction. Second, STEF extracts the characters' emotional evolutionary trajectory from the temporal and spatial perspective. Finally, the study draws a spatio-temporal emotional path figure of the leading characters and integrates the corresponding plots to analyze the causes of emotion fluctuations.
Originality/value
The STEF is constructed based on the “spatio-temporal narrative theory” and “emotional narrative theory”. It is the first framework to integrate elements of time, space and emotion to analyze the emotional evolution trajectories of characters in novels. The execuability and operability of the framework is also verified with a case novel to suggest a new path for quantitative analysis of other novels.
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Bin Zhao, Yawei Zhou, Junfeng Qu, Fei Yin, Shaoqing Yin, Yongwei Chang and Wu Zhang
Since carbon nanotubes (CNTs) were discovered by Iijima in 1991, they have gained more and more attention by people because of their unique physical and chemical properties. The…
Abstract
Purpose
Since carbon nanotubes (CNTs) were discovered by Iijima in 1991, they have gained more and more attention by people because of their unique physical and chemical properties. The CNTs have one-dimensional nanostructure, high surface adsorption capacity, good conductivity and electronic ballistic transmission characteristics and therefore have excellent mechanical, electrical, physical and chemical properties. CNTs are ideal basic materials to make nanometer gas sensors. Nanometallic materials function as to enhance electrode activity and promote the electron transfer, so if composite nanometallic materials M (such as Au, Pt, Cu and Pd) and CNTs are used, all kinds of their characters of components would have coeffect. Electrochemical sensors by use of such composite as electrode would have a higher detection sensitivity.
Design/methodology/approach
CNTs were synthesized via chemical vapor deposition technique and were purified afterward. CNTs-M(Pt,Au) suspension was prepared by chemical deposition using spinning disc processor (SDP) and was coated on gold electrode. The modified electrodes were constructed, based on immobilization of glucose oxidase on an Au electrode by electrostatic effect. CNTs-Pt/ glassy carbon electrodes (GCE) electrodes were made by electrochemically deposition of platinum particles on GCE modified by CNTs. The microstructures of the harvested CNTs, CNTs-M (M = Au, Pt) were analyzed under scanning electron microscopy and transmission electron microscopy. The application of the sensor in medical detection has been evaluated.
Findings
The results shown that CNTs-Au biosensors exhibit good reproducibility, stability and fast response to glucose detection, it can be used in the clinic detection of glucose concentration in human serum. Using CNTs-Pt/GCE for formaldehyde detection exhibited high sensitivity and good reproducibility.
Originality/value
This study modified CNTs by using self-assembled techniques through SDP with nano Pt and Au by electrodeposition for the first time. CNTs-Pt/GCE electrode was prepared by depositing platinum particles electrochemically on GCE modified by CNTs. CNTs-Au-modified electrode was prepared by immobilization of glucose oxidase on an Au electrode first by electrostatic effect. Electrochemical behaviors of glucose at CNTs-Au and formaldehyde at CNTs-Pt/GCE were investigated by cyclic voltammetry.
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Bin Chen, Yuan Wang, Shaoqing Cui, Jiansheng Xiang, John-Paul Latham and Jinlong Fu
Accurate presentation of the rock microstructure is critical to the grain-scale analysis of rock deformation and failure in numerical modelling. 3D granite microstructure…
Abstract
Purpose
Accurate presentation of the rock microstructure is critical to the grain-scale analysis of rock deformation and failure in numerical modelling. 3D granite microstructure modelling has only been used in limited studies with the mineral pattern often remaining poorly constructed. In this study, the authors developed a new approach for generating 2D and 3D granite microstructure models from a 2D image by combining a heterogeneous material reconstruction method (simulated annealing method) with Voronoi tessellation.
Design/methodology/approach
More specifically, the stochastic information in the 2D image is first extracted using the two-point correlation function (TPCF). Then an initial 2D or 3D Voronoi diagram with a random distribution of the minerals is generated and optimised using a simulated annealing method until the corresponding TPCF is consistent with that in the 2D image. The generated microstructure model accurately inherits the stochastic information (e.g. volume fraction and mineral pattern) from the 2D image. Lastly, the authors compared the topological characteristics and mechanical properties of the 2D and 3D reconstructed microstructure models with the model obtained by direct mapping from the 2D image of a real rock sample.
Findings
The good agreements between the mapped and reconstructed models indicate the accuracy of the reconstructed microstructure models on topological characteristics and mechanical properties.
Originality/value
The newly developed reconstruction method successfully transfers the mineral pattern from a granite sample into the 2D and 3D Voronoi-based microstructure models ready for use in grain-scale modelling.
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Lei Wang, Jun Li and Shaoqing Huang
The purpose of this paper is to develop and empirically test a theoretical framework examining how local network ties and global network ties affect firms’ innovation performance…
Abstract
Purpose
The purpose of this paper is to develop and empirically test a theoretical framework examining how local network ties and global network ties affect firms’ innovation performance via their absorptive capacities.
Design/methodology/approach
The conceptual framework is empirically tested in a field study with multi-source data collected from a sample of 297 manufacturing firms located in four. Manufacturing clusters in the south-eastern Yangtze River Delta of China. Hypotheses were tested with the use of path analysis with maximum likelihood robust estimates through the structural equation modelling approach.
Findings
The asymmetry between local network ties (LNT) and global network ties (GNT) in terms of influences on firms’ innovation performance is confirmed by empirical tests. LNT not only significantly and positively contribute to firms’ innovation performance directly but also enhance it indirectly via absorptive capability, whereas GNT exhibit only marginal influence on innovation performance. GNT are shown to boost innovation performance (IP) only indirectly via firms’ absorptive capacities. Knowledge heterogeneity and the difference between domestic and multinational firms’ institutional environment are considered to be the main causes of the asymmetric effects.
Originality/value
While the previous literature either focused on the mediating role of firms’ knowledge absorptive capacities or investigated the effects of social networks separately, this study incorporates both mechanisms into a single analytical framework to better account for the interactions between network effects and absorptive capacities. The results challenge some previous studies positing that GNT are stronger determinants than LNT in shaping a local firm’s innovation capacity in emerging economies, and the findings emphasize the importance of absorptive capacity in helping local enterprises to leverage external linkages to enhance firm’s innovation performance.
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Yanan Guo, Yuegang Tang, Shaoqing Wang, Weiwei Li, Xiaolei Yu, Xukun Lu and Qiang Wei
A detailed analytical study of Leping bark liptobiolith in Jiangxi was conducted to determine its petrographic characteristics and depositional environment based on coal…
Abstract
A detailed analytical study of Leping bark liptobiolith in Jiangxi was conducted to determine its petrographic characteristics and depositional environment based on coal petrography and geochemistry. Results indicate that barkinite mainly occurs in the middle and lower coal sea4ms, whereas less barkinite and more vitrinite occur in the middle and upper coal seams. Coal facies analysis of bark liptobiolith was performed to determine its characteristics under various depositional conditions, such as the presence of a water table and gelification during coal formation. Results indicate that the environmental evolution of bark liptobiolith begins from brackish-marine swamp facies (barkinite-rich coal seam) and ends in back barrier swamp facies (barkinite-poor coal seam).
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Kun Zhang, Hanqin Qiu, Jingyue Wang, Chunlin Li, Jinyi Zhang and Dora Dongzhi Chen
This paper aims to answer the following four research questions: Where do tourists gaze at the destination? What do tourists gaze at the destination? How do tourists gaze…
Abstract
Purpose
This paper aims to answer the following four research questions: Where do tourists gaze at the destination? What do tourists gaze at the destination? How do tourists gaze differently? Why do tourists gaze differently referring to relevant theory?
Design/methodology/approach
With a computer vision approach, this study illustrated a series of maps that reflect where and what do tourists gaze at and compared the differences in the visual perceptions among Asian, European and North American tourists in Hong Kong.
Findings
The findings confirm that the “tourist gaze” is influenced by geographical and cultural conditions. The conclusions provided three types of implementations for destination management strategies and advocated a high engagement with computer vision technology.
Originality/value
In theory, this study proves that the “tourist gaze” is influenced by geographical and cultural conditions. The study’s methodological contribution lies in applying advanced technology of visual content analysis for big data relevant to the issue of the tourist gaze. Practically, the finding that has not been achieved via previous questionnaire surveys will serve as a reference for tourism recommendations and precision marketing. In addition, its practical contribution is that it offers a means by which to explore tourists’ perceptions of destinations and understand the attractiveness of destinations to tourists.
研究设计/方法/技术
研究一方面使用计算机视觉深入学习模型对游客照片内容进行识别, 比较了亚洲、欧洲和北美游客在香港不同空间场景的视觉感知差异。另一方面, 研究借助ArcGIS软件对游客凝视地点和内容差异进行了具体可视化分析。
研究目的
这项研究有四个研究子问题:
(1) 游客在哪里凝视?
(2) 游客凝视了什么?
(3) 游客凝视内容有什么不同?
(4) 为什么游客凝视不同?
(1) 游客在哪里凝视?
(2) 游客凝视了什么?
(3) 游客凝视内容有什么不同?
(4) 为什么游客凝视不同?
研究发现
不同游客在旅游目的地的“凝视”存在差异, 差异表征具体体现在地点选择和内容偏好等维度。同时, 研究结果显示计算机视觉技术在旅游研究领域呈现较好的应用潜力。
原创/价值
理论上, 本研究佐证了”游客凝视”受地理和文化条件影响的理论。技术上, 本研究探索了视觉分析技术在游客凝视议题上应用, 为旅游目的地感知评估提供了新的视角。应用层面, 研究结论为旅游目的地精准营销提供了参考。
Resumen
Diseño/metodología/enfoque
Con un enfoque de visión artificial, este estudio ilustra una serie de mapas que reflejan dónde y qué miran los turistas, y compara las diferencias en las percepciones visuales entre los turistas asiáticos, europeos y norteamericanos en Hong Kong.
Objetivo
El estudio tiene cuatro preguntas de investigación:
(1) ¿Dónde miran los turistas en el destino?
(2) ¿Qué miran los turistas en el destino?
(3) ¿Cómo miran los turistas de forma diferente?
(4) ¿Por qué los turistas miran de forma diferente en referencia a la teoría pertinente?
(1) ¿Dónde miran los turistas en el destino?
(2) ¿Qué miran los turistas en el destino?
(3) ¿Cómo miran los turistas de forma diferente?
(4) ¿Por qué los turistas miran de forma diferente en referencia a la teoría pertinente?
Conclusiones
Las conclusiones confirman que la “mirada del turista” está influida por las condiciones geográficas y culturales. Las conclusiones aportan tres tipos de aplicaciones para las estrategias de gestión de destinos y abogan por un alto compromiso con la tecnología de visión artificial.
Originalidad/valor
En teoría, este estudio demuestra que la “mirada del turista” está influenciada por las condiciones geográficas y culturales. La contribución metodológica del estudio radica en la aplicación de tecnología avanzada de análisis de contenido visual para big data relevante para el tema de la mirada del turista. En la práctica, los hallazgos que no se han logrado a través de encuestas anteriores servirán de referencia para las recomendaciones turísticas y el marketing de precisión. Además, su contribución práctica es que ofrece un medio para explorar las percepciones de los turistas sobre los destinos, y comprender el atractivo de los mismos para los turistas.
Details
Keywords
- Visual content analysis
- Computer vision technology
- Spatial distribution
- Geo-tagged photos
- Deep learning model
- Cultural convention
- Visual perception
- Análisis de contenido visual
- Tecnología de vision artificial
- Distribución espacial
- Fotos geoetiquetadas
- Modelo de deep learning
- Convención cultural
- 视觉内容分析
- 计算机视觉技术
- 空间分布
- 带有地理标签的照片
- 深入学习模型
- 文化传统
Minh Thanh Vo, Anh H. Vo and Tuong Le
Medical images are increasingly popular; therefore, the analysis of these images based on deep learning helps diagnose diseases become more and more essential and necessary…
Abstract
Purpose
Medical images are increasingly popular; therefore, the analysis of these images based on deep learning helps diagnose diseases become more and more essential and necessary. Recently, the shoulder implant X-ray image classification (SIXIC) dataset that includes X-ray images of implanted shoulder prostheses produced by four manufacturers was released. The implant's model detection helps to select the correct equipment and procedures in the upcoming surgery.
Design/methodology/approach
This study proposes a robust model named X-Net to improve the predictability for shoulder implants X-ray image classification in the SIXIC dataset. The X-Net model utilizes the Squeeze and Excitation (SE) block integrated into Residual Network (ResNet) module. The SE module aims to weigh each feature map extracted from ResNet, which aids in improving the performance. The feature extraction process of X-Net model is performed by both modules: ResNet and SE modules. The final feature is obtained by incorporating the extracted features from the above steps, which brings more important characteristics of X-ray images in the input dataset. Next, X-Net uses this fine-grained feature to classify the input images into four classes (Cofield, Depuy, Zimmer and Tornier) in the SIXIC dataset.
Findings
Experiments are conducted to show the proposed approach's effectiveness compared with other state-of-the-art methods for SIXIC. The experimental results indicate that the approach outperforms the various experimental methods in terms of several performance metrics. In addition, the proposed approach provides the new state of the art results in all performance metrics, such as accuracy, precision, recall, F1-score and area under the curve (AUC), for the experimental dataset.
Originality/value
The proposed method with high predictive performance can be used to assist in the treatment of injured shoulder joints.