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Article
Publication date: 28 January 2020

Bart J. Debicki, Chao Miao and Shanshan Qian

The purpose of this paper is to evaluate the effect of internationalization on performance in family firms, as well as the potential impact of moderators on this relationship.

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Abstract

Purpose

The purpose of this paper is to evaluate the effect of internationalization on performance in family firms, as well as the potential impact of moderators on this relationship.

Design/methodology/approach

This paper is a meta-analysis of the impact of internationalization on performance in family firms, as well as the role of several moderators shaping this relationship, based on 29 studies.

Findings

The findings indicate a significant positive effect of internationalization on family firm performance. This relationship was stronger in family firms with lower family ownership. Several methodological moderators were significant, such as the means of measuring performance and internationalization. The results also point to several cultural moderators, such as individualism, masculinity, low uncertainty avoidance and short-term orientation, which positively influence the main effect.

Originality/value

The authors provide discussions of the results, their practical and theoretical implications, as well as avenues for future research.

Details

Cross Cultural & Strategic Management, vol. 27 no. 1
Type: Research Article
ISSN: 2059-5794

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Book part
Publication date: 26 August 2019

Ronald H. Humphrey, Janet B. Kellett, Randall G. Sleeth, Chao Miao and Shanshan Qian

To examine empathy as a trait that influences leadership behaviors, which, in turn, influence group decision-making.

Abstract

Purpose

To examine empathy as a trait that influences leadership behaviors, which, in turn, influence group decision-making.

Design/Methodology/Approach

This study uses an assessment center design to maximize internal validity.

Findings

The structural equation model shows that empathy strongly relates to both relationship leadership and task leadership, while cognitive ability only relates to task leadership. Both relationship leadership and task leadership exert influence over group task choice and group decisions. Thus, empathy has its major effects through influencing leader behaviors, which, in turn, have distal impacts on outcomes such as influence over decisions.

Research Limitations/Implications

The study results should be further tested in field settings.

Practical Implications

The findings suggest that organizations should recruit and promote leaders high in empathy.

Originality/Value

This is the first study to test whether leader behaviors mediate the effects of leader empathy on group decision-making.

Details

Emotions and Leadership
Type: Book
ISBN: 978-1-83867-202-7

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Article
Publication date: 7 September 2015

Shanshan Miao, Wim Heijman, Xueqin Zhu and Qian Lu

The purpose of this paper is to investigate the influence of four components of social capital on farmers’ participative behaviour in collective actions for constructing and…

830

Abstract

Purpose

The purpose of this paper is to investigate the influence of four components of social capital on farmers’ participative behaviour in collective actions for constructing and operating small-scale groundwater irrigation systems on the Guanzhong Plain, Shaanxi Province, China.

Design/methodology/approach

The four components (social networks, social trust, social reciprocity and social participation) were derived by employing exploratory factor analysis. Logistic model was used to estimate the influence of these components on farmers’ participative behaviour. Information was obtained from a field survey covering six counties in 2011 of Shaanxi Province, China.

Findings

The findings indicate that considering different components of social capital allows for a better understanding of farmers’ participative behaviour. The authors find that higher levels of social trust and social participation lead to a higher propensity for collective action, while social reciprocity reduces the probability of participation. Other socio-economic factors and farming characteristics such as education levels, cultivated area, cropping patterns and grain subsidies also have a significant impact.

Practical implications

The findings suggest creating favourable conditions for communication and information exchanges between households, which enhance their trust of each other, and encourage farmers to participate in collective affairs. Moreover, supportive rules are necessary for the future development of collective action. The results of this study also have implications for national irrigation plans for small-scale irrigation facilities in other developing countries.

Originality/value

A consideration of the different components of social capital allows for a more precise understanding of farmers’ participative behaviour.

Details

China Agricultural Economic Review, vol. 7 no. 3
Type: Research Article
ISSN: 1756-137X

Keywords

Available. Content available
Book part
Publication date: 26 August 2019

Abstract

Details

Emotions and Leadership
Type: Book
ISBN: 978-1-83867-202-7

Available. Open Access. Open Access
Article
Publication date: 14 May 2018

Chao Miao, Ronald H. Humphrey, Shanshan Qian and In-Sue Oh

Most of the studies in entrepreneurship depend on single-source rating methods to collect data on both predictors and criteria. The threat to effect sizes as a result of using…

4546

Abstract

Purpose

Most of the studies in entrepreneurship depend on single-source rating methods to collect data on both predictors and criteria. The threat to effect sizes as a result of using single-source ratings is particularly relevant to psychology-based entrepreneurship research. Therefore, the purpose of this paper is to explore the prospects of applying 360-degree feedback to the field of entrepreneurship and to discuss a set of cases regarding how 360-degree feedback may boost effect sizes in entrepreneurship research.

Design/methodology/approach

A qualitative review of current literature was performed.

Findings

The review indicated that the effect sizes in psychology-based entrepreneurship research are mostly small and the use of single-source ratings is prevalent; some preliminary findings supported the utility of 360-degree feedback in entrepreneurship research; entrepreneurial orientation (EO) research may benefit from 360-degree feedback; and members of top management teams, employees from research and product development, sales agents, retail buying agents, store sales clerks, and consumers are all valid informants to provide ratings of EO.

Originality/value

The present study provided theoretical explanations and used empirical evidence to elucidate how 360-degree feedback may benefit the field of entrepreneurship. In addition, recommendations for future research using 360-degree feedback in entrepreneurship research were offered and discussed. A sample research study on EO using 360-degree feedback was delineated.

Details

New England Journal of Entrepreneurship, vol. 21 no. 1
Type: Research Article
ISSN: 1550-333X

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Article
Publication date: 17 October 2018

Chao Miao, Ronald H. Humphrey, Shanshan Qian and Jeffrey M. Pollack

The topic of entrepreneurial intention, which refers to a person’s degree of interest in creating a new business venture, has received close scrutiny in the entrepreneurship…

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Abstract

Purpose

The topic of entrepreneurial intention, which refers to a person’s degree of interest in creating a new business venture, has received close scrutiny in the entrepreneurship literature. The empirical results regarding the relation between emotional intelligence (EI) and entrepreneurial intention were nevertheless mixed across studies. Based on fit theory and trait activation theory, the purpose of this paper is to explain the fundamental reason for the mixed findings in the extant literature thus far.

Design/methodology/approach

Random-effects meta-analyses, based on 12 studies (along with 12 effect sizes), were performed to not only investigate the overall relation between EI and entrepreneurial intention but also to examine the moderators (i.e. individualism (vs collectivism), masculinity (vs femininity), power distance, long-term orientation (vs short-term orientation), uncertainty avoidance, and indulgence (vs restraint)) that influence this relation.

Findings

The results of this meta-analysis demonstrated that EI is positively related to entrepreneurial intention; the positive relationship between EI and entrepreneurial intention is stronger in long-term-oriented cultures; and the positive relationship between EI and entrepreneurial intention does not significantly differ based on a culture’s level of collectivism, masculinity, power distance, uncertainty avoidance, and indulgence.

Originality/value

This meta-analysis advances the current understanding of the relation between EI and entrepreneurial intention from cross-cultural perspectives.

Details

Career Development International, vol. 23 no. 5
Type: Research Article
ISSN: 1362-0436

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Article
Publication date: 26 June 2021

Chao Miao, Ronald H. Humphrey and Shanshan Qian

Hospitality workers are emotional labor workers because they must display appropriate emotions to their customers to provide outstanding service. Emotional intelligence (EI) helps…

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Abstract

Purpose

Hospitality workers are emotional labor workers because they must display appropriate emotions to their customers to provide outstanding service. Emotional intelligence (EI) helps employees regulate their emotions and display appropriate emotions, and hence should help hospitality workers provide outstanding service. However, the strength of the relationship between EI and hospitality workers’ job performance substantially varied across studies. Hence, the purpose of the present study is to clarify the mixed findings and to examine if EI can improve hospitality workers’ job performance.

Design/methodology/approach

A meta-analysis was performed to investigate the relationship between EI and hospitality workers’ job performance as well as the moderators which condition this relationship.

Findings

The present meta-analysis indicated that EI is positively related to hospitality workers’ job performance (ρ̅̂ = 0.54); the relationship between EI and hospitality workers’ job performance is stronger when the percentage of married subjects is low and in feminine cultures; and this relationship does not differ between male-dominated and female-dominated studies, across educational levels, between collectivistic and individualistic cultures, between low and high power distance cultures and between low and high uncertainty avoidance cultures.

Research limitations/implications

This study uncovers theoretically important moderators that contribute to cross-cultural research, work–family literature and gender-related literature in hospitality research.

Originality/value

The present study builds a theoretical foundation and performs a meta-analysis to elucidate the relationship between EI and hospitality workers’ job performance and to identify the moderators which condition this relationship.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 8
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 11 June 2018

Chao Miao, Ronald H. Humphrey and Shanshan Qian

Authentic leadership is a popular leadership construct that stimulates considerable scholarly interest and has received substantial attention from practitioners. Among different…

8841

Abstract

Purpose

Authentic leadership is a popular leadership construct that stimulates considerable scholarly interest and has received substantial attention from practitioners. Among different individual difference variables, there has been a growing interest in studying the connection between emotional intelligence (EI) and authentic leadership; nevertheless, most of the existing literature on this relation was atheoretical and the results for this relation were mixed. Thus, the purpose of this paper is to clarify the relation between EI and authentic leadership.

Design/methodology/approach

A meta-analysis was conducted to examine the relation between EI and authentic leadership and the moderators that affect this relation.

Findings

The results of the present study indicated that: EI is significantly and positively related to authentic leadership (overall EI: ρ ¯ ˆ = 0.49; ability EI: ρ ¯ ˆ = 0.08; self-report EI: ρ ¯ ˆ = 0.52; mixed EI: ρ ¯ ˆ = 0.49); self-report EI and mixed EI have larger associations with authentic leadership than ability EI has; and the relation between EI and authentic leadership does not differ between male-dominated and female-dominated studies.

Originality/value

The present study couches the relation between EI and authentic leadership in theories and identifies important moderators for this relation which explain the heterogeneity in effect sizes for this relation across studies.

Details

Leadership & Organization Development Journal, vol. 39 no. 5
Type: Research Article
ISSN: 0143-7739

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Article
Publication date: 26 April 2022

Li Cui, Shanshan He, Hepu Deng and Xiaoyi Wang

With the rapid development of fresh food e-commerce, sustaining customer loyalty is becoming critical for fresh food e-tailers (FFE) to be competitive. This study aims to…

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Abstract

Purpose

With the rapid development of fresh food e-commerce, sustaining customer loyalty is becoming critical for fresh food e-tailers (FFE) to be competitive. This study aims to investigate how to sustain customer loyalty of FFE in China.

Design/methodology/approach

A comprehensive literature review leads to the development of a conceptual model using the American customer satisfaction index (ACSI). This model is then tested and validated through structural equation modelling (SEM) of the survey data in China.

Findings

The study reveals that trust and perceived product risk significantly affect customer loyalty. It states that trust is significantly influenced by customer satisfaction and perceived product risk. Furthermore, the study shows that perceived risk of online shopping does not significantly influence customer trust and loyalty.

Originality/value

This study is the first in China for exploring how to sustain customer loyalty of FFE. The findings are significant for FFE to develop customer loyalty by formulating appropriate policies and strategies.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 35 no. 3
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 16 August 2024

Xianmiao Li, Cheng Cheng and Shanshan Yang

Based on social exchange theory and self-determination theory, this study explores the influence mechanism of empowering leadership on employees’ creative deviance and innovation…

282

Abstract

Purpose

Based on social exchange theory and self-determination theory, this study explores the influence mechanism of empowering leadership on employees’ creative deviance and innovation performance.

Design/methodology/approach

The data were collected from 312 employees on Internet and other high-tech corporation in China. Hierarchical linear regression models and bootstrapping analysis outlined by Hayes were used to test the hypotheses.

Findings

Empowering leadership is positively correlated with employees’ innovation performance (EIP), and employees’ creative deviance plays an intermediary role in the above relationship. Power distance positively moderates the relationship between empowering leadership and employees’ creative deviance. Time pressure moderates the moderating effect of power distance on empowering leadership and employees’ creative deviance.

Originality/value

This study advances the empowering leadership and employees’ innovation performance by establishing creative deviance as the mediator. This study is also helpful to clarify the role of time press and power distance as boundary condition in the relationship between empowering leadership and employees’ creative deviance, which have certain reference significance for organization practices.

Details

Management Decision, vol. 63 no. 3
Type: Research Article
ISSN: 0025-1747

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