Setayesh Sattari and Soniya Billore
This study aims to explore the respective risk perception toward the Covid-19 pandemic among the elderly in two developing countries and their lifestyle change and adaptation…
Abstract
Purpose
This study aims to explore the respective risk perception toward the Covid-19 pandemic among the elderly in two developing countries and their lifestyle change and adaptation behavior as a result of that.
Design/methodology/approach
In total, 22 in-depth interviews were conducted among people aged 60 to 85 in Iran and India. The interview guideline was based on two constructs inspired by the study of Gerhold (2020) – risk perception of the pandemic and change in lifestyle and adaptation to the pandemic situation.
Findings
The results showed that although the majority of the interviewees initially experienced fear and anxiety during the stay-at-home order and the pandemic situation at large, they quickly adapted to the new situation with behavioral and attitudinal changes in ways relevant to the new normal. The results confirmed the maturation hypothesis proposed by Knight et al. (2000).
Originality/value
This paper is an original study of the researchers and among the first contributing to the literature of the elderly studies in developing countries. It contributes to the knowledge required for future behavioral studies concerning the Covid-19 pandemic by evaluating the experiences, risk perception and adaptation approaches of the older people in India and Iran.
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Keywords
Setayesh Sattari, Leyland F. Pitt and Albert Caruana
Mission statements are fairly ubiquitous, particularly among large organizations. However, if they are to have a chance of achieving the desired positive outcomes, they must first…
Abstract
Purpose
Mission statements are fairly ubiquitous, particularly among large organizations. However, if they are to have a chance of achieving the desired positive outcomes, they must first be readable and comprehensible to the targeted stakeholders. The purpose of this paper is to investigate this issue, to answer the question of whether the mission statements of large companies are readable or not.
Design/methodology/approach
Content analysis and appropriate scores were employed to investigate the readability of the mission statements collected from a random sample of 100 firms in the Fortune 500 annual rankings.
Findings
The results indicate that on average, the mission statements of the studied companies are not that readable, and that in the case of many of them, the mission statements assume the readings skills of a university graduate.
Research limitations/implications
The results of this paper suggest that if the target audience of a mission statement is broad, and includes stakeholders such as customers and lower level employees, then firms would do well to test the readability of their mission statements, and revise them where necessary. Mission statements are not the only tools that organizations use to communicate with stakeholder. This encourages future research on readability analysis of other communication tools in firms. A larger sample of companies and other approaches to measure readability can be included in future research.
Originality/value
This paper adds to the related literature, as the level of readability of mission statements has received limited attention in the past.
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Keywords
Adam J. Mills, Leyland Pitt and Setayesh Sattari
Many audiences might view wine brand web sites as complex or unapproachable. Wine drinking is no longer a pastime of the affluent and elite; rather, it is increasingly popular…
Abstract
Purpose
Many audiences might view wine brand web sites as complex or unapproachable. Wine drinking is no longer a pastime of the affluent and elite; rather, it is increasingly popular among younger consumer groups and those from broader socio‐economic backgrounds. In order to communicate effectively with newer consumer demographics, wine brand web sites must first and foremost be understandable and readable. The purpose of this paper is to investigate this issue, aiming to answer the question of whether the web sites of popular wine brands are readable or not.
Design/methodology/approach
To investigate the readability of consumer brand wine web sites, web site copy from the 20 most popular wine brands in the USA was calculated across multiple readability indices employing content analysis.
Findings
The findings suggest that, while certain target demographics may be assumed by grouping wine brand web sites based on readability measures, there are marked differences in readability across wine web sites of a similar nature that only serves to reinforce consumer confusion, rather than help remove it.
Originality/value
There is scant literature on readability in the wine business literature in general, and with regard to the readability of wine web sites in particular. The research highlights the need for those who communicate with a broad audience of wine consumers to give attention to web site content, and readability in particular. This is for two reasons: less sophisticated consumers will not respond to wine marketing messages they cannot understand, and more sophisticated wine drinkers will react more positively to messages that are clear and well‐written. Readability is equally important for these more sophisticated consumers.