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Energy analysis (EA) within a building information modelling (BIM) enables consistent data integration in central repositories and eases information exchange, reducing rework. However, data loss during information exchange from different BIM uses or disciplines is frequent. Therefore, a holistic approach for different BIM uses enables a coherent life cycle information flow. The life cycle information flow drives the reduction of data loss and model rework and enhances the seamless reuse of information. The latter requires a specification of the EA key performance indicators (KPIs) and integrating those in the process.

The paper presents a set of KPIs extracted from the developed EA process maps and interviews with expert stakeholders. These KPIs stem from the literature review and link to the benefits of EA through industry expert review. The study includes (1) development and validation of EA process maps adjusted to requirements from different stakeholders. (2) KPIs aligned with the EA process map, (3) identification of the drivers that can facilitate life cycle information exchange and (4) opportunities and obstacles for EA within BIM-enabled projects.

This paper depicts a viable alternative for EA process maps and KPIs in a BIM-enabled AEC design industry. The findings of this paper showcase the need for an EA within BIM with these KPIs integrated for a more effective process conforming to the current Open BIM Alliance guidance and contributing towards sustainable life cycle information flow.

The limitation of the research is the challenge of generalising the developed EA process maps; however, it can be adjusted to fit defined organisational use. The findings deduced from the developed EA process map only show KPIs to have the ability to facilitate adequate information flow during EA.

The AEC industry will benefit from the findings of this primary research as the industry will be able to contrast its process maps and KPIs to those developed in the paper.

This paper benefits the societal values in EA for the built environment in the design stages. The subsequent life cycle information flow will help achieve a consistent information set and decarbonised built environment.

The paper offers a practical overview of process maps and KPIs to embed EA into BIM, reducing the information loss and rework needed in the practice of this integration. The applicability of the solution is contrasted by consultation with experts and literature.

The purpose of this paper is to analyse the ways clients find out about a sport centre and the factors that lead them to enrol and influence their satisfaction with their membership. A secondary objective was to determine the reasons for continuing to attend a sport centre and how they influenced satisfaction towards achievement. Finally, the authors aimed to identify differences between reasons for enroling and reasons for continuing at a sport centre.

A specially developed 16-item questionnaire was sent to 125,000 clients and 21,043 responses were obtained.

Clients who found out about the centre through a recommendation or the internet were 25 per cent more likely to be satisfied with it than those who knew of the centre due to proximity. Similarly, clients who had a specific motive to continue using the centre, for example, to prepare for a sports competition were twice as likely to be satisfied with their membership as any other group (p<0.001).

It identifies a set of research priorities for the journal and the field.

In conclusion, the option of staying fit is established as the most effective recruitment method for retaining clients at the sport centre.

This paper intends to do is to establish the bases of information and knowledge for the treatment of high motives, as well as for managers of sports centres to remodel their strategies of marketing to attracting customers.

This study aims to support the global initiatives that advocate for ensuring healthy lives and promoting well-being for everyone, regardless of age, while allowing people to stay at their homes as long as they desire. The built environment (BE) plays a crucial role in achieving this, but in some countries, such as the UK, the housing stock has been found to require extensive adaptations to support resident’s health and well-being. While much research has been done on care provisions and later living housing, these solutions are unsuitable for low-population density areas (LPDAs).

The study is encompassed by investigations around a systematic product development guided by the Double-Diamond Design Framework. This research focused on the “Discovery” phase, which involved online in-depth interviews, incorporating elements from the Human-Activity-Space-Technology Model, supplemented by an interactive board to discover key activities, elements and actors involved in supporting strategies for ageing in place.

This paper presents strategies to help people age in place, focusing on LPDAs. The interventions identified in this paper encompass fundamental elements such as layout design and smart home technologies.

The results provide contextualised BE interventions applicable to creating age-friendly communities, focusing on house design and service delivery from a product design approach.

This paper aims to assess highly toxic personality disorders in leaders, implications for organizations, and methods for assessment and intervention.

Action research was used, including a thick description case study narrative and application of the DSM IV‐TR.

Personality disorders are a source of a highly toxic and dysfunctional organizational behavior; borderline personality disorder in a leader may serve as a systemic contaminant for an organization.

A qualitative, case study approach may not lend itself to replication or quantification; usage of the DSM IV‐TR requires clinical training in counseling psychology; the growing incidence of personality disorders in leadership warrants cognizance, ability to assess, the creation of early detection systems and methods of intervention.

Through the narrative of a case study researchers and practitioners can obtain a glimpse into the day‐to‐day operations and nuances of a highly toxic leader and how it impacts an organization; interventions and solutions are provided.

This paper calls attention to highly toxic leadership and organizational dysfunction by investigating borderline personality disorder as a prototype.

The objective of this study is to analyze the framework within which microfinance institutions (MFIs) deliver their services and provide an assessment of their operations and financial management. These institutions are examined because of their current importance to a special group of consumers, primarily the poor and disenfranchised in the developing world, and of their future promise as an economic development solution. Since the objective of these institutions is somewhat unique, the manner of their assessment must also differ from that used to assess the performance of traditional financial intermediaries. In particular, assessment of MFIs must recognize their dual (bank and development instrument) status. Their efficiency, then, must be analyzed in terms of its economic (or financial) dimension as well as its social dimension. The first dimension may be examined with traditional measures, while examination of the second requires measures that reflect the MFI’s social objectives. In order to accommodate the special nature of MFIs, this study proposes the use of a Balanced Scorecard approach. It contributes to the study of financial institution performance by examining a non‐traditional group of institutions using a variety of assessment measures. The findings should be of value to those interested in the financial sector as well as those involved in public policy decision making.

The paper aims to present what is known from the school principals who participated in the International Successful School Principalship Project (ISSPP) in Mexico. The paper reviews 14 publications (5 articles, 5 conference papers and 4 books) on successful school principals in Mexico that were published between 2009 and 2021 as part of the ISSPP. The papers were analysed using a conceptual framework consisting of perceived qualities of the principal, school organisation, suitability of teachers and principals, educational materials and methods and educational infrastructure.

A scoping study review methodology was used to explore publications and conference proceedings on ISSPP research on Mexican principals and schools in order to answer the question: What do we know about successful school principals in the Mexican context? Conference papers, journal articles, book chapters and books formed the knowledge base for the review.

As a result of the analysis across the five analysis categories it was found that the principals emphasised improving the educational quality of their schools and understood this as the basic criterion to judge their leadership success. Principals were central to school success and a nested model was produced to show how the successful school is built from the core of the principal, as a socio-emotional skills role model, to a culture of continuous improvement. The model included principal socio-emotional skills, school organisation, continuous improvement of teaching and principal practices and having appropriate educational materials, methods and infrastructure.

The ISSPP has produced a large amount of research. The paper is the first review of the substantial contribution from ISSPP research in Mexico. The model produced from the review adds to the several models produced in the ISSPP.

The contribution of the present case lies in the critical view that every business actor should exercise – be it general manager, middle management, supervisor or executive – when building a strong organizational culture in corrupt political environments.

The purpose of this case study is to explore the dilemma in which Marcelo Odebrecht, once CEO of Odebrecht, found/determined whether to continue with the business model established by the founders of Odebrecht or take a new path for the organization. After exploring the corrupt acts of Odebrecht and the scope of Operation Lava Jato, the reader can reflect on the importance of organizational culture (according to the three levels proposed by Schein) in the face of the emergence of corruption. By generating discussions about organizational culture, business ethics, political culture and corruption, the organizational culture of Odebrecht is problematized in relation to its real behavior.

Students of administration, business and international business undergraduates and graduates, as well as members of senior management in companies in the infrastructure sector. Also, given the plurality of possible readings, it is recommended that the case also be used in courses or specializations in organizational psychology, organizational sociology or organizational anthropology.

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CSS 5: International Business.