This paper accounts for, and reflects upon, the research design and the methodological approach adopted in ethnographic research with young people. In particular, the purpose of…
Abstract
Purpose
This paper accounts for, and reflects upon, the research design and the methodological approach adopted in ethnographic research with young people. In particular, the purpose of this paper is to reinforce the significance of conducting qualitative participatory and innovative methods with young people, alongside the value of rapport building.
Design/methodology/approach
Qualitative participatory methods are understood as the most appropriate way to empower and respect young people in the research process. Alongside such methods the ethnographic nature of the research is discussed in conveying the importance of rapport building with young people in the field. In doing so the paper examines a number of important considerations when conducting youth research.
Findings
The triangulation of qualitative methods was fundamental in exploring and understanding young people’s lives in each locality and allowed for deep and meaningful explorations of specific themes. The additional and complementary methods employed alongside traditional methods were particularly suited to understanding young people’s everyday lives, as complex experiences are not always conveyed through traditional methods alone. Conducting participatory methods produced narratives around safety, security and governance in public places.
Originality/value
Being reflexive and adapting to a research setting in order to enhance the process of building and maintaining trust with young people is the most important facet when conducting youth research. Giving careful consideration to the impact of a researcher’s presence in the field needs to be carefully navigated.
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The purpose of this paper is to examine and reflect upon the value of using a camera with young people in the research process. In particular, the paper discusses the…
Abstract
Purpose
The purpose of this paper is to examine and reflect upon the value of using a camera with young people in the research process. In particular, the paper discusses the opportunities that a camera can bring when researching young people’s lives, subsequently encouraging the use of photovoice with young people in ethnographic research.
Design/methodology/approach
The paper examines how photovoice can be a beneficial method of data collection when researching young people’s lives. By adopting a qualitative participatory approach, and employing photovoice as one of the main methods, rich and meaningful data were gathered that traditional qualitative methods alone would not have captured.
Findings
Photovoice was used alongside traditional methods to explore how young people experienced and perceived policing, safety and security in a coastal resort. Using a camera, captured rich images which alongside the narratives given by the young people, provided profound and detailed accounts.
Originality/value
Using innovative participatory qualitative research methods with young people and adapting to the research setting allowed for deep and meaningful explorations of young people’s lives to be gathered. Carefully considering the use of appropriate methods of data collection and selecting methods that are “fun” and “interesting” empowered young people and provided the researcher with an insight into their social worlds.
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The purpose of this paper is to explore young people's experiences of youth justice supervision with particular reference to the efficacy of participatory practices. This paper is…
Abstract
Purpose
The purpose of this paper is to explore young people's experiences of youth justice supervision with particular reference to the efficacy of participatory practices. This paper is based on findings from a study concerning the extent and nature of children’s participation in decision-making in youth justice. The paper uses Bourdieu’s concept of habitus, as a heuristic/practical device, to investigate children’s ability to express agency and shape or influence the content and format of interventions and approaches in youth justice.
Design/methodology/approach
The researcher’s interest in understanding the perceptions and experiences of youth justice supervision led to the adoption of the qualitative approach and specifically in-depth interviews and participant observations. The researcher interviewed front-line professionals (n = 14), operational managers (n = 6) and children under youth justice supervision (n = 20). This study involved 15 months of fieldwork undertaken between 2016 and 2017 at a youth offending service in England.
Findings
Several young people were seeking to exert minimal energy to achieve a type of passive compliance with court order requirements, adopting a “ready-to-conform” mindset. Professionals were concerned that they were also participating in this type of “game playing”.
Practical implications
A relationship-based practice that is conducive to meaningful participation can help to facilitate positive changes to lifestyles and circumstances. This paper exposes its pivotal role in bolstering children’s involvement in supervision, reducing passive compliance and preventing inauthentic transactional arrangements from forming.
Originality/value
In spite of the significant interest in the work of Pierre Bourdieu, his “thinking tools” have seldom been used to investigate the experiences, attitudes and behaviours of youth justice professionals and those under youth offending team supervision at.
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Sarah Faye Cohen and Andy Burkhardt
The purpose of this paper is to outline the development of a Skype‐based, study abroad reference service.
Abstract
Purpose
The purpose of this paper is to outline the development of a Skype‐based, study abroad reference service.
Design/methodology/approach
The paper discusses the criteria used for technology and situates the project in the literature on study abroad reference services.
Findings
Using Skype, a free video‐conferencing software, allows librarians to offer reference services to study abroad students effectively, easily, and without new technologies or significant cost.
Originality/value
The paper offers other librarians strategies for developing and launching similar programs and shares challenges encountered to prepare librarians for success in their own projects.
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Matthew Tickle, Sarah Schiffling and Gaurav Verma
This paper aims to explore the impact of fourth-party logistics (4PL) adoption on the agility, adaptability and alignment (AAA) capabilities within humanitarian supply chains…
Abstract
Purpose
This paper aims to explore the impact of fourth-party logistics (4PL) adoption on the agility, adaptability and alignment (AAA) capabilities within humanitarian supply chains (HSCs).
Design/methodology/approach
Semi-structured interviews with individuals from a large non-government organisation were combined with secondary data to assess the influence of 4PL adoption on AAA capabilities in HSCs.
Findings
The results indicate that HSCs exhibit some of the AAA antecedents but not all are fully realised. While 4PL positively affects the AAA capabilities of HSCs, its adoption faces challenges such as the funding environment, data security/confidentiality and alignment with humanitarian principles. The study suggests an AAA antecedent realignment, positioning alignment as a precursor to agility and adaptability. It also identifies three core antecedents in HSCs: flexibility, speed and environmental uncertainty.
Practical implications
The study shows the positive impact 4PL adoption can have on the AAA capabilities of HSCs. The findings have practical relevance for those wishing to optimise HSC performance through 4PL adoption, by identifying the inhibiting factors to its adoption as well as strategies to address them.
Originality/value
This research empirically explores 4PL’s impact on AAA capabilities in HSCs, highlighting the facilitating and hindering factors of 4PL adoption in this environment as well as endorsing a realignment of AAA antecedents. It also contributes to the growing research on SC operations in volatile settings.
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Sarah Schiffling, Claire Hannibal, Yiyi Fan and Matthew Tickle
By drawing on commitment-trust theory, we examine the role of swift trust and distrust in supporting coopetition under conditions of uncertainty and interdependence in the setting…
Abstract
Purpose
By drawing on commitment-trust theory, we examine the role of swift trust and distrust in supporting coopetition under conditions of uncertainty and interdependence in the setting of humanitarian disaster relief organisations.
Design/methodology/approach
This paper presents findings from case studies of 18 international humanitarian relief organisations based on 48 interviews and the analysis of publicly available documents.
Findings
We find that both swift trust and swift distrust support coopetition. As coopetition is simultaneous cooperation and competition, in this study we show how swift trust and swift distrust also occur simultaneously in coopetitive contexts.
Research limitations/implications
Coopetition as a strategic choice is well-researched in the private sector, yet has received less attention in the nonprofit sector, particularly in contexts that are shaped by interdependence and uncertainty. We show the importance of swift trust and swift distrust in coopetitive relationships by drawing on commitment-trust theory.
Practical implications
In focusing on a competitive environment in which cooperation is essential, we find limited choice of coopetitive partners. Humanitarian relief organisations must often simply work with whichever other organisations are available. We highlight how trust and distrust are not opposite ends of a spectrum and detail how both contribute to coopetitive relationships.
Originality/value
Our findings contribute to commitment-trust theory by explaining the important role of distrust in forging coopetitive relationships. Furthermore, we contribute to prior work on coopetition by focusing on an uncertain and interdependent nonprofit environment.
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Susan Frelich Appleton and Susan Ekberg Stiritz
This paper explores four works of contemporary fiction to illuminate formal and informal regulation of sex. The paper’s co-authors frame analysis with the story of their creation…
Abstract
This paper explores four works of contemporary fiction to illuminate formal and informal regulation of sex. The paper’s co-authors frame analysis with the story of their creation of a transdisciplinary course, entitled “Regulating Sex: Historical and Cultural Encounters,” in which students mined literature for social critique, became immersed in the study of law and its limits, and developed increased sensitivity to power, its uses, and abuses. The paper demonstrates the value theoretically and pedagogically of third-wave feminisms, wild zones, and contact zones as analytic constructs and contends that including sex and sexualities in conversations transforms personal experience, education, society, and culture, including law.
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Arne De Keyser, Sarah Köcher, Linda Alkire (née Nasr), Cédric Verbeeck and Jay Kandampully
Smart technologies and connected objects are rapidly changing the organizational frontline. Yet, our understanding of how these technologies infuse service encounters remains…
Abstract
Purpose
Smart technologies and connected objects are rapidly changing the organizational frontline. Yet, our understanding of how these technologies infuse service encounters remains limited. Therefore, the purpose of this paper is to update existing classifications of Frontline Service Technology (FST) infusion. Moreover, the authors discuss three promising smart and connected technologies – conversational agents, extended reality (XR) and blockchain technology – and their respective implications for customers, frontline employees and service organizations.
Design/methodology/approach
This paper uses a conceptual approach integrating existing work on FST infusion with artificial intelligence, robotics, XR and blockchain literature, while also building on insights gathered through expert interviews and focus group conversations with members of two service research centers.
Findings
The authors define FST and propose a set of FST infusion archetypes at the organizational frontline. Additionally, the authors develop future research directions focused on understanding how conversational agents, XR and blockchain technology will impact service.
Originality/value
This paper updates and extends existing classifications of FST, while paving the road for further work on FST infusion.
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The purpose of this paper is to present and explore the findings of part of the author’s research study, an aim of which is to illuminate factors at policy, practice and…
Abstract
Purpose
The purpose of this paper is to present and explore the findings of part of the author’s research study, an aim of which is to illuminate factors at policy, practice and procedural levels that contribute to the criminalisation of children in residential care in England.
Design/methodology/approach
This study utilises semi-structured interviews with children, young people, and professional adults in the care system.
Findings
Through analysis of the semi-structured interviews, the paper highlights how “system abuse” can contribute to poor outcomes, including involvement with the youth justice system.
Originality/value
The paper concludes by arguing that in order to successfully decrease criminalisation, it is necessary to employ an approach which, while acknowledging individual culpability, both recognises and focuses on the contribution of wider systemic failings.
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MASSEYVILLE, ONT., heads the list of those places in the late British Empire where I hope never to return. The city bears out R. T. Glover's verdict on another part of Canada…
Abstract
MASSEYVILLE, ONT., heads the list of those places in the late British Empire where I hope never to return. The city bears out R. T. Glover's verdict on another part of Canada: ‘One could live there for the sake of a dear one—but it would certainly temper bereavement.’ However, it is to Masseyville that I do return, in 1943, fate and necessity together having called my bluff of ‘Will Go Anywhere, Do Anything'.’