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The purpose of this paper is to discuss a practical approach taken by utilizing the non‐conformance/event management and failure investigation (FI) system to formally troubleshoot an actual process failure observed in the sequencing facility.

In this study the authors describe how the cause for the poor quality sequence data, as indicated from the quality score, involving high molecular weight follicular lymphoma DNA samples for a study of tumor‐associated genome rearrangements was successfully identified and confirmed through the application of a well structured FI process.

Through this FI process the underlying causes were effectively identified, immediate corrective actions were executed and a preventative action to avoid or minimize reoccurrences was also implemented and monitored for effectiveness.

This paper establishes that by applying a systematic, documented FI process the underlying causes of a process failure in an organization can be effectively identified and appropriate corrective and preventative actions can be successfully adopted.

The purpose of this paper is to document and describe an omni-disciplinary ethnography of a complex arts and cultural regeneration organisation in Durham (TESTT Space). The organization and its art spaces are hybrid combination tools explicitly designed to test and experiment with ideas, social forms, human interactions and arts practice. Its ground or practice is a repurposed meanwhile space in a city centre embedded in a unique cultural landscape of local communities, a University and a World Heritage Site. The research attempted to understand its groundwork, its interactions and its civic mission and aspirations in a time of radical change and rupture.

The authors assumed an ethnographic approach, working with and within this organisation for a year, thinking of the research as embedded, intimate research and committed to social change. It was a work of co-production – working with studio-holders, curators, artists and facilitators using a range of triangulated qualitative research methods. These include structured interviews, auto-ethnography, ethnography of spaces, arts-led research, art as research and research as art.

TESTT Space has allowed both the retention of artists in the city and the propulsion of artists into the world. It has offered different ways of engaging in the complex lives of artists and curators, allowing them to test aesthetics and try out new social models. It has thought up its own network as a thinking practice, has developed its own politics, civics and imagined a set of new futures.

The paper documents interactions and aspirations, describing the lived phenomenological experience of being in this experimental space.

Young people’s choice of higher education institution and subject are often assumed to take place in a social vacuum, ignoring the influence of family and friends. Despite a shift away from state funding of undergraduate higher education towards a cost-sharing model (Johnstone, 2004), little research has been carried out on family attitudes to debt, particularly in Scotland where home students do not pay tuition fees. This chapter explores how higher education decisions are made by Scottish domiciled students in the context of their families and the ways in which such decisions are mediated by social class.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

If you're flying across the Atlantic in a giant Boeing or Airbus, you'll be grateful that somebody invented and developed sophisticated and complex flight simulators so the pilots have a pretty good idea how to deal with any situation which may arise in one of those monsters as they guide them through the skies and, perhaps more importantly, get them back onto an airport runway with all components, crew and passengers in one piece.

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

This paper seeks to analyse trade unions’ approaches to equal opportunities in Scotland, focusing on issues of: recruitment of membership from different groups; promoting diversity in post‐holding; and the role of “key equalities issues” in collective bargaining.

The paper draws on in‐depth interviews with equalities officers of 26 unions in Scotland. The analysis takes as its starting point the three models of equality policies identified by Rees: the “sameness”, “difference” and “transformation” models.

The paper argues that, although some equalities officers demonstrated a thorough understanding of the issues, union approaches to equalities in practice reflect the “sameness”, and to some extent “difference”, models: attacking direct discrimination and insisting that members should be treated the same, establishing some limited mechanisms to reflect on the different needs of groups, but being less able to tackle the underlying structural causes of inequality. It is suggested that unions need to develop a more sophisticated analysis of equal opportunities which fully reflects the differences between the experiences of groups of workers and which challenges the fundamental, structural inequalities within (and therefore seeks to transform) organisations and labour markets. A key element of this agenda must be the mainstreaming of equal opportunities within collective bargaining.

Further research is required on how unions are beginning to deal with the issues raised in the paper. The paper is also limited to the views of individual equalities officers – further research on local practice is required.

The findings will be of interest to organisations engaged in equalities work and unions seeking to develop policy and practice in this area.

The paper will add to the literature on unions’ approaches to equalities. It applies the Rees model to extensive new data, and is the first major piece of research to address these issues within the Scottish policy context.

This paper aims to explore how online experiential learning can help bridge the gap between theoretical knowledge and real‐world competencies.

The paper is a joint opinion piece by Anne Llewellyn, Senior Lecturer in Social Sciences, Leeds Metropolitan University and Sarah Frame, EMEA Business Development Director, Toolwire. In the aftermath of several high‐profile failures in child protection in the UK, educators at Leeds Metropolitan University tasked with finding solutions have turned to immersive Digital Media Simulations. The impetus for introducing an experiential learning solution – covering the highly complex and sensitive topic of safeguarding vulnerable children – comes both from a desire to provide the most engaging and effective learning experience to students and a need to deliver competent social work professionals in line with the most recent guidelines.

The paper reveals that an increasing number of organizations are recognizing that online experiential learning sits at the intersection of several strategic learning needs of today's organizations and are prepared to make the investment in moving from traditional e‐learning to using Digital Media Simulations to help staff build these essential skills.

Experiential learning provides alternative and relevant ways of improving complex skills.

The paper aims to improve professional social work practice in child safeguarding and child welfare to improve the lives of vulnerable children.

This joint paper by Leeds Metropolitan demonstrates the value of experiential learning.

Following victimisation of many types, knowing one is not alone in their experience, or the reactions to that experience, has been identified as comforting and supportive of recovery in survivors of violence and abuse. Information is often provided by support groups, professionals, or victim/survivor organisations, which still fill a significant gap in the criminal justice system, which offers insufficient support to victims of crime. However, as many victims do not engage with support services or the criminal justice system, they may be at risk of not receiving such crucial support. The rising popularity of so called ‘hashtag activism’ has however provided victims and survivors with a worldwide platform to share experiences, reactions, information, support, and solidarity. This chapter explores the impact of key hashtags, such as #metoo and #BlackLivesMatter, via a critical evaluation of outcomes, including policy, cultural, and legislative impact, to unpick their successes and failures, with a focus on support and community-building, marginalisation and performative allyship.