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Case in Point (CIP) is an interactive leadership development method pioneered by Ronald Heifetz. CIP instructors follow a fluid class structure, in which group dynamics and student concerns become catalysts for learning. CIP proponents defend the method’s potential to help students experience real life leadership challenges. To date, however, very limited research exists on the effectiveness and risks of the CIP. This case study research explored the risks and rewards of CIP as experienced by a professor and her students in two courses. The first case was a graduate course at a liberal arts college. The second case was an undergraduate course at a large public institution. Results revealed considerable variability in student experiences. Students in the graduate course were divided. While some strongly supported the instructor and the CIP method, others felt alienated and lost. Students in the undergraduate course clearly enjoyed the experience, dealing well with uncertainties and frustrations and forging strong bonds among each other and with the professor. CIP instructors, therefore, may need to manage an uneven environment. Risks include student frustration, increased conflict, and instructor exhaustion. Rewards include helping students experience leadership challenges and creating a close to real life environment. Instructors are urged to consider the ethical implications of CIP and to seek university and peer support.

Purpose – To provide pre-service and in-service teachers with a framework for using formative assessments to inform their literacy instructional practices.

Design/methodology/approach – Assessment as inquiry is a cyclical problem-solving stance that can be applied to instructional decision making in the classroom.

Findings – Teachers are urged to keep six design features in mind when creating formative assessments and analyzing the data gathered from them.

Practical Implications – This chapter is a helpful resource for teachers when evaluating their uses and analysis of classroom literacy assessments.

Originality/value – Teachers who apply the information in the chapter will gain a deeper understanding of each student's developing levels of literacy knowledge, skills, strategies, and dispositions. This information will facilitate a teacher's ability to better meet the needs of all students in his or her classroom.

This case study describes how two of the Government's key initiatives have been brought together to drive the integration agenda locally. Practice‐based commissioning is being used in one English county to integrate health and social care practice, and so promote independent living in the community. A model of anticipatory case management is being developed at local level, focusing on individuals identified by use of a standard tool (PARR) as at risk of re‐admission to hospital. Historical barriers to this sort of initiative are being overcome.

Readers of this journal will be well aware of the turbulent, complex, dynamic and competitive nature of today's business environment. As a sizeable and significant part of the British economy, the hotel industry has not escaped this reality. Often characterised in the past as an old, traditional and reliable business, this industry is changing as it matures. For example, patterns of ownership are evolving from a fragmented collection of small independently owned businesses towards large corporate organisations, such as Trusthouse Forte and Ladbroke Hotels. Competition has intensified as a result of this industrial concentration and, confronted by this increasingly hostile and competitive environment, all hotel operators have been forced to take stock and to search for new directions. This, in turn, has produced a fundamental reassessment of the nature of the industry and the path along which it is heading.

The wide selection of products, capabilities and services on display by exhibitors will include the following:

SEPTEMBER this year will be unique in the history of the librarian in England in that for the first time in nearly sixty years the annual conference of the Library Association has already become a memory only. There are those who profess to believe that the conference should be restored to the autumn months. It may be suggested on the other hand that the attendance at Margate lent no assistance to that point of view; indeed, the Margate conference was one of the most pleasant, one of the most successful, of which we have record. Nevertheless, if it can be proved that any large body of librarians was unable to be present owing to the change of month, it appears to us that the matter should be considered sympathetically. Although no one holds any longer the view that one week's attendance at a conference will teach more than many months' study in hermit‐like seclusion—the words and sentiments are those of James Duff Brown—because to‐day there is much more intimate communication between librarians than there was when that sentiment was expressed, there is enormous value, and the adjective is not an exaggeration, in one large meeting of librarians in body in the year. It is an event to which every young librarian looks forward as the privilege to be his when he reaches a high enough position in the service; attendance is a privilege that no librarian anywhere would forego. And this, in spite of the fact that there is usually a grumble because the day is so full of meetings that there is very little chance of such recreation as a seaside, or indeed any other, place visited, usually provides for the delegates.

Technical Director Appointed at Mommers Print Service. From January 1 1990, Mr A. F. J. G. van der Kruijs B.Eng. has been appointed Technical Director of Mommers Print Service BV in the Netherlands. From 1981 onwards Mr van der Kruijs has been Quality Manager at this Dutch high‐tech printed circuit board manufacturing plant.

The purpose of this viewpoint paper is to consider how academic reference librarians might be guided by non‐academic librarians as their roles shift and/or expand in a many different directions.

Connections between the work of academic reference librarians and the work of public, special, school, law and medical librarians are drawn. Areas where expertise can be garnered are identified.

Several relevant areas of expertise from non‐academic library fields are identified as being potentially useful to academic reference librarians, depending on the priorities of their individual institutions. As an example, the public library “service response” framework is applied to the academic library setting.

As academic reference librarians are being asked to take on a wider range of roles on their campuses, this paper offers a possible framework for professional development.

The future of academic reference librarians has not been viewed in the light of adopting expertise from colleagues in other types of libraries on such a broad scale, and with a view to creating a suite of services best suited to individual environments.