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The purpose of the paper is to report a study of knowledge sharing practices in the clinical research organization in a major pharmaceutical company. While knowledge sharing and knowledge transfer is often conceived of in terms of codification and storage in databases accessed through information technology, there is less experience in industry from working with knowledge sharing in face‐to‐face communication settings.

A collaborative research methodology including academic researchers, consultants and company representatives was used to examine and develop a knowledge‐sharing model. Interview and participative observations were used as data collection methods.

The study suggests that the use of so‐called knowledge facilitators, organizing and leading knowledge sharing seminars among clinical research teams, needs to develop the capacity to interrelate heedfully, that is, the dispositions to act with attentiveness, alertness, and care, to fully explore the insights, experiences, and know‐how generated in the clinical research teams. Heed precedes successful sharing of knowledge.

It is concluded that the literature on knowledge sharing needs to pay closer attention to the practices on the micro level in knowledge sharing, in the day‐to‐day collaborations between different professional groups.

The paper applies the concept of “heedful interrelation” in a practical knowledge management project in a major pharmaceutical company.

Engineering work is a specific form of sociomaterial practice, drawing on and combining social and material resources to accomplish desirable effects, often combining technological and social resources. A study of an electrical engineering development project suggests that the work unfolds as a process whereby technological artefacts are verified on the basis of testing procedures and whereby events concerning technological failure, what has been called the “back‐talk” of technology, are handled using joint problem‐solving. The purpose of this paper is to report on a study of a new product development project at a multinational telecommunications company.

An ethnographic case study of a new product development project at a major multinational telecommunications company was undertaken.

Engineering work is based on distributed know‐how and joint collaborations, emerging as a patchwork of activities where one single person may know a lot, but not everything, about the technology‐in‐the‐making. The paper concludes that joint concern for the technology, manifested as its gradual advancement, is what serves as the glue holding the community of engineers together.

The paper presents an original study of the work of a team of electrical engineers and inquires into how engineers combine technical and social resources when attempting to make the technology work.