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Article
Publication date: 16 February 2015

Mohan P. Pokharel and Sang Ok Choi

The purpose of this research is to evaluate the Dimensions Of Learning Organization Questionnaire (DLOQ) framework from the perspective of public sector organizations. We have…

8409

Abstract

Purpose

The purpose of this research is to evaluate the Dimensions Of Learning Organization Questionnaire (DLOQ) framework from the perspective of public sector organizations. We have used performance indicator data after organizational learning inspired intervention in a semi-autonomous network of public sector organizations.

Design/methodology/approach

This study used original administrative data to track the learning progress, as measured by a ratio of access to funding sources. The study also collected survey data using tailored DLOQ instruments and then determined the efficacy of DLOQ framework for public sector organizations. Several data analysis techniques were used to specify a final set for the learning organization instrument with construct validity and instrument reliability. Confirmatory factor analysis was selected to test the construct validity for the measurement of the dimensions of the learning organization and to verify the adequacy of the item to factor associations and the number of dimensions underlying the construct.

Findings

We found evidence that confirms that the organizational level (particularly the system connection) has a positive impact on organizational performance and a mediating effect on the relationships between the individual/group levels of learning organization characteristics and organizational performance. This study extends the Watkins and Marsick’s (1993, 1996) learning–organization framework that helped to produce case-specific outcomes such as the extent of error reduction. This framework provides a useful structure for other researchers to study learning dimensions and their relationships with other organizational performance variables. The results also show evidence of internal consistency and the construct reliability of the dimensions of the learning organization.

Research limitations/implications

Care should be taken in generalizing the structural equation model identified in this study. Because of the multidimensional and complex nature of the learning organization, the research setting for this study might be only one of the possible settings that specify the relationships among different levels of the learning organization and performance outcomes. There are rather complicated interactions among these dimensions and in each attribute of a learning organization.

Originality/value

This study theoretically confirms that the organizational level (particularly the system connection) has a positive impact on organizational performance and a mediating effect on the relationships between the individual/group levels of learning organization characteristics and organizational performance. This study also methodologically shows evidence of internal consistency and the construct reliability of the learning organization measures along with significant efficiency gain in theory.

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Article
Publication date: 21 August 2009

Seung‐Bum Yang and Sang Ok Choi

The purpose of this paper is to examine the effect of employee empowerment on team performance in the context of municipal work teams. Four different dimensions of employee…

13751

Abstract

Purpose

The purpose of this paper is to examine the effect of employee empowerment on team performance in the context of municipal work teams. Four different dimensions of employee empowerment are identified: autonomy, responsibility, information, and creativity.

Design/methodology/approach

Using a survey of 176 US municipal government employees, this study conducted an OLS multiple regression analysis. The study regressed the dependent variable, team performance, on the four independent variables: autonomy, responsibility, information, and creativity.

Findings

The regression analysis provided empirical evidence in support of the four hypotheses proposed in this study. The study reveals that autonomy, responsibility, information, and creativity each have positive and significant effects on team performance.

Practical implications

The study suggests that employee empowerment programs should consider different dimensions of empowerment. At least, managers need to keep in mind the four dimensions of empowerment discussed in this research. Understanding different dimensions of empowerment will enable managers to design and implement a successful empowerment program.

Originality/value

Prior research focused on developing conceptual models of the multiple dimensions of empowerment. This paper took one step further and provided empirical evidence.

Details

Team Performance Management: An International Journal, vol. 15 no. 5/6
Type: Research Article
ISSN: 1352-7592

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Article
Publication date: 22 August 2008

Carol Jacobson and Sang Ok Choi

The purpose of this research is to analyze and compares principal factors that contribute to successful public‐private partnerships and public works projects.

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Abstract

Purpose

The purpose of this research is to analyze and compares principal factors that contribute to successful public‐private partnerships and public works projects.

Design/methodology/approach

This study uses a qualitative analysis with in‐depth interviews and observation. Interviews are conducted with key individuals of two projects. Success factors are derived from literature review and modified through in‐depth interviews and comparative analysis.

Findings

Ten success factors are presented and analyzed: specific plan/vision, commitment, open communication and trust, willingness to compromise/collaborate, respect, community outreach, political support, expert advice and review, risk awareness, and clear roles and responsibilities. High degrees of commitment and shared vision between the client, architect, and contractor are shown to be important aspects for construction success as well as pairing factors of open communication and trust with high levels of compromise or collaboration.

Research limitations/implications

The major limitation of this research is that it is confined to two case studies. Thus, the generalizability can be utilized for future reference. Further research might review various types of partnerships, such as design‐build relationships, construction manager at risk, or team‐building partnering for projects that may be blocked from the public sector, or public works development.

Originality/value

This study proposes two matrix frameworks to explore a more complete review of relationships of paired success factors. The frameworks view the interplay of how different combined levels or degrees of corresponding factors such as commitment and shared vision can help make a project more effective. These matrices create unique views of comparative factors developed as part of this research paper, which could be further investigated in future research.

Details

International Journal of Public Sector Management, vol. 21 no. 6
Type: Research Article
ISSN: 0951-3558

Keywords

Available. Content available
Article
Publication date: 25 January 2011

899

Abstract

Details

Journal of Managerial Psychology, vol. 26 no. 1
Type: Research Article
ISSN: 0268-3946

Available. Content available
Article
Publication date: 8 March 2011

Fiona Lettice

769

Abstract

Details

Team Performance Management: An International Journal, vol. 17 no. 1/2
Type: Research Article
ISSN: 1352-7592

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Article
Publication date: 7 June 2021

Md Shamirul Islam and Muslim Amin

The review aims to demonstrate a broader perspective of human capital and employee well-being concept. Moreover, the study attempts to analyse theoretical notions underlying human…

3309

Abstract

Purpose

The review aims to demonstrate a broader perspective of human capital and employee well-being concept. Moreover, the study attempts to analyse theoretical notions underlying human capital and well-being relationship and thus to guide the integration of two distinct concepts.

Design/methodology/approach

This review followed the systematic literature search protocols from the Academic Journal Guide 2018 generated by the Chartered Association of Business Schools. Sixty-nine quantitative research papers were selected for the review.

Findings

Human capital is not only about individual competence but includes acquisition, utilization and development of competence in a broader sense. Employee well-being has been discussed from subjective and objective viewpoints and categorized into happiness, health and financial aspects. The review results suggest that various organizational theories, workplace learning and learning organization perspectives underlie human capital and well-being relationship. The review guides that the high involvement working model encapsulates well-being as part of human capital development.

Research limitations/implications

This review discusses practical implications for human resource management practitioners.

Originality/value

This review is a unique attempt to assess the human capital and well-being literature systematically.

Details

European Journal of Training and Development, vol. 46 no. 5/6
Type: Research Article
ISSN: 2046-9012

Keywords

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Article
Publication date: 10 April 2017

Young Gin Choi, Chihyung “Michael” Ok and Sunghyup Sean Hyun

This study aims to investigate the effects of coffeehouse brand experiences and brand personality traits on brand prestige, and the effects of brand prestige on brand relationship…

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Abstract

Purpose

This study aims to investigate the effects of coffeehouse brand experiences and brand personality traits on brand prestige, and the effects of brand prestige on brand relationship quality and loyalty in the coffeehouse industry.

Design/methodology/approach

Validated measurements were identified from a literature review. The measurement model and the conceptual model depicting hypothesized relationships were evaluated based on responses from 309 coffeehouse customers using confirmatory factor analysis and a structural equation modeling, accordingly.

Findings

Brand experiences and brand personality traits had direct effects on brand prestige, which in turn influenced brand relationship quality and attitudinal loyalty. Brand relationship quality directly and indirectly influenced attitudinal and behavioral brand loyalty.

Research limitations/implications

The data were collected from coffeehouse customers in the USA; therefore, the results may not be generalizable to other regions or types of service industries. The results have important theoretical and practical implications for gaining a competitive advantage through brand experiences, brand personality traits and prestige.

Practical implications

To enhance the coffeehouse brand prestige, it is critical to enhance patrons’ experiential interactions by using sensory appealing equipment/tools, developing sentimental slogans, active/behavioral mascots and intellectual advertising. Furthermore, it is necessary for it to build and enhance its own brand personality characterized by sincerity, excitement, competence, sophistication and ruggedness.

Originality/value

This study is the first to empirically test the relationships between brand experiences, brand personality traits and prestige in the coffeehouse industry.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 4
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 9 September 2022

Pham Thi Minh Ly, Pham Tien Thanh, Le Tuan Duy, Chau Ngoc Phuong Nghi, Nguyen Doan Phi Giao and To Mong Nghi

The COVID-19 lockdown has forced many organizations and employees to work from home. In such uncertain and unprecedented context, it is crucial for organizations to stimulate…

704

Abstract

Purpose

The COVID-19 lockdown has forced many organizations and employees to work from home. In such uncertain and unprecedented context, it is crucial for organizations to stimulate their employees’ creativity to adapt to new working environment and thus to sustain and improve organizational performance. This paper aims to examine how to stimulate employees’ creativity by focusing on their online knowledge sharing (OKS) behaviors, their use of online platforms and their organizations’ innovation climate in a working from home (WFH) context because of the lockdown. For empirical analysis, this research uses data from Vietnam – a developing country in the Southeast Asia.

Design/methodology/approach

Data are collected from employees working in Ho Chi Minh City but WFH during the COVID-19 lockdown. Structural equation models are used for analyzing the data.

Findings

Online platform use and organizational innovation climate are positively associated with creativity directly and indirectly via the mediating roles of internal and external OKS.

Research limitations/implications

This research provides policymakers, organizational leaders and managers with an important evidence on how to stimulate creativity by emphasizing the roles of knowledge sharing, online platforms and innovation climate. Accordingly, relevant practical implications are also drawn to sustain or improve organizational performance in the context of WFH context because of COVID-19 lockdown. This research also contributes to knowledge management literature by providing an evidence on the relationships between online platform use, organizational innovation climate, OKS and creativity.

Originality/value

This research is among the early attempts that explore the associations between employees’ use of online platforms, their organizations’ innovation climate, their internal and external OKS behaviors and their creativity in the context of WFH because of a lockdown.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 53 no. 2
Type: Research Article
ISSN: 2059-5891

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Article
Publication date: 12 April 2022

James C. Hansen, Susan M. Murray, Sang Hyun Park and Nari Shin

This study aims to examine the effect of state-level legal risk on audit fee pricing in the USA. This study hypothesizes that auditors are more likely to charge higher audit fees…

228

Abstract

Purpose

This study aims to examine the effect of state-level legal risk on audit fee pricing in the USA. This study hypothesizes that auditors are more likely to charge higher audit fees to clients headquartered in states with higher legal risk in terms of probability of being sued, expected size of damages allocated to the auditors and breadth of third parties able to claim damages.

Design/methodology/approach

This study hypothesizes that higher state-level legal risk leads to higher audit fees. To test this, this study estimates ordinary least squares regressions of audit fees for 56,576 company years from 2001 to 2018 with the three measures of state legal risk and other factors known to affect audit fees.

Findings

This study finds that state-level legal risk is positively associated with audit fee pricing for two of three measures. Interestingly, the third measure, breadth of third parties able to claim damages, is negatively associated with audit fees.

Originality/value

To the best of the authors’ knowledge, this paper fulfills an identified need and is the first study to comprehensively test the association between state-level differentials in legal risk and audit fees.

Details

Managerial Auditing Journal, vol. 37 no. 5
Type: Research Article
ISSN: 0268-6902

Keywords

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Article
Publication date: 22 November 2018

Mamoun Benmamoun, Nitish Singh, Kevin Lehnert and Sang Bong Lee

The growth of global e-commerce presents significant opportunities for global expansion. Yet it has not leveled the playing field between emerging markets e-commerce corporations…

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Abstract

Purpose

The growth of global e-commerce presents significant opportunities for global expansion. Yet it has not leveled the playing field between emerging markets e-commerce corporations (EM-ECCs) and advanced markets ECCs (AM-ECCs). While AM-ECCs have been expanding overseas with considerable success, EM-ECCs have been less disposed to internationalize and have been content to serve and defend their home turfs against foreign rivals who wield monopolistic advantages. Leveraging the network, ownership, location and internalization (N-OLI) theoretical framework, this paper aims to examine the variables affecting the internationalization of AM-ECCs and EM-ECCs.

Design/methodology/approach

This paper adopted an exploratory research method using multiple corporate cases to focus on understanding the dynamics present within single settings, capture corporate context and allow comparison between cases.

Findings

The findings suggest that AM-ECCs, in comparison to EM-ECCs, are endowed with favorable and strong network-based advantages, ownership-based advantages, location-based and internalization-based advantages that make them more capable of pursuing internationalization aggressively. However, EM-ECCs are induced to pursue regionally-focused internationalization due, on the one hand, to capital scarcity, weaknesses on network-based and internalization-based advantages and, on the other hand, to geographical strength and strong location-based advantages emanating from knowledge of the home region.

Originality/value

This paper identifies the internationalization challenges that EM-ECCs face with respect to AM-ECCs. While extending the theoretical discussion of the N-OLI framework in light of EM-ECCs, this paper also extends the EM-ECC strategies within local and regional markets, including emerging markets such as India and the Middle East. This extension supports the assertion that regional focused strategies are not immune to technological advantages which support the notion of a regional strategic growth strategy because of localization advantages and capital leverage limitations. Finally, the paper expands the analysis to some emerging markets that have attracted less attention in the literature, namely, India and the Middle East.

Details

Multinational Business Review, vol. 27 no. 4
Type: Research Article
ISSN: 1525-383X

Keywords

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