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This study explores the role of social capital in the development of employability skills and attributes of first-generation undergraduate students in a business school.

The research, based on the reflections of graduates, examines the impact of social capital on participation in higher education and investigates the conditions within the learning environment, which enhance or inhibit the development of bridging and linking social capital, as students connect with networks within the institution and with the wider business community.

The findings suggest that the ability to recognise and activate bridging and linking social capital is an important determinant of employability. The analysis illustrates that when students have opportunities to connect with and work within a variety of networks, they build a range of employability skills and capabilities, particularly the interpersonal and social skills valued by employers.

Students, who are confident and have the necessary skills to participate in a variety of networks within the immediate environment and with the wider business community, are not only able to access a greater range of resources but are more able to recognise the potential benefits that these activities have to offer. The reflections of the participants also illustrate that the skills and competencies that enable them to network effectively need to be developed deliberately. By supporting students in recognising the relationship between bridging and linking social capital and employability, and giving them the opportunity to reflect upon the achievement of interpersonal skills and affective capabilities, their understanding and acknowledgement of employability is enhanced.

Based upon empirical research conducted in 1993, attempts to illustrate the implications of efforts to bring doctors into management. It addresses in particular the role of key appointments such as the medical director and clinical directors and the perceptions of these roles. Doctors continue to demonstrate themselves to be reluctant managers and this continues to pose problems for the aspirations contained in Working for Patients. Crucial questions must be asked about whether management represents a productive use of doctors′ time and whether the NHS can afford premium rates for largely inexperienced managers. Identifies changes that have taken place to date and indicates that doctors are, for the most part, still lukewarm about a career in medical management.

This article is a case study which focuses on organisational and cultural change associated with the incorporation of a college which provided pre‐ and post‐registration nursing and midwifery education into a much larger institution within the university sector. Among the issues addressed is whether transformational change, such as that represented by incorporation or merger, can be used by managers to successfully refashion the culture of the organisation, making more effective than traditional or discipline‐based management structures. It examines the barriers to change and the various considerations that arose in determining the fit of managerial styles and assesses the outcomes of the process of change.

Rashidah N. Andrews is an academic advisor in the College of Liberal Arts at Temple University, Philadelphia, Pennsylvania. She earned an Ed.M. in higher education at Harvard University's Graduate School of Education and is currently a doctoral student in educational administration at temple. Before arrival at Temple, Rashidah spent three years as project manager for the Ethnic Minorities Student Achievement Grant (EMSAG) at Halesowen College in England, one year as director of College Retention at a non-profit in Philadelphia and two years as admission counselor at her alma mater. Her research interests include access, retention and persistence of low-income, first-generation students.

Purpose – This chapter provides an overview of the book and discusses student diversity and institutional responses.

Methodology/approach – The chapter draws together literature and conceptual thinking about what student diversity is. It then analyses the drivers for increased diversity within higher education in the case studies in this book. Alternative approaches to diversity are presented, drawing on a synthesis of approaches identified in the literature. Finally, the chapter provides a summary of the other chapters and the associated case studies.

Findings – The chapter finds that diversity incorporates difference across a number of dimensions: education, personal disposition, current circumstances and cultural heritage. There are a wide range of reasons prompting institutions to recruit a diverse student population: a commitment to social justice, expansion and access to new markets, tapping the pool of talent, enhancing the student experience, national and/or regional policy, funding incentives, conforming with equality legislation, institutional research and personal commitment of staff. Institutions can respond to diversity in different ways. The idealised types are: altruistic (no institutional change), academic (little or no change), utilitarian (special access and additional support mechanisms) and transformative (positive view of diversity resulting in institutional development).

Research limitations – This chapter draws largely on the author's work in England and the United Kingdom and the case studies presented in this book.

Practical implications – This chapter is important as an introduction to the book, and providing frameworks to think about diversity.

Social implications – The framework for institutional change assists institutions to critically consider the response they make to a more diverse student population.

Originality/value – The paper provides original perspectives to conceptualising and responding to diversity.

The chapters in this book show that it is possible to conduct studies on the intersections between gender, criminalization, imprisonment, and human rights in Southeast Asia. In this conclusion, we draw out the implications of this emerging scholarship. More specifically, we critically examine how common talk about “individual needs” risks blinding criminal justice reformers to the structural, gendered dynamics that render people criminalizable and imprisonable. We explore the potential of the concept of participation to strengthen understandings and activism around gendered harms, and grapple with the thorny issue of for whom we speak. We advocate for cross-cultural understandings, developed in collaboration and through partnership, to productively challenge the ethnocentrism of criminology and propel truly transformative agendas. Three steps are identified to decenter research and activism: Scholars and activists must acknowledge the risks of attending to need while not attending to the drivers of need; resist the temptation to operate only within the limits defined by the authorities, the state, the academy, or agencies set up to protect; and generate “home grown,” counter-hegemonic solutions that push back against the tendency to universalize, colonize and deny difference.