Amanpreet Kaur Sidhu, Harwinder Singh, Sandeep Singh Virdi and Raman Kumar
The purpose of this research paper is to identify the sources of job stress and their impact on health of employees.
Abstract
Purpose
The purpose of this research paper is to identify the sources of job stress and their impact on health of employees.
Design/methodology/approach
A total of 650 employees of power sector in Punjab (India) responded to the survey. Exploratory factor analysis and ANOVA were performed. Further, post hoc was conducted to find out which variable differs significantly.
Findings
The findings indicates that five parameters, namely workload, working environment, concentration, positivity and future perspective are the factors that are responsible to create stress in employees. There is great impact on health as “frequency of visit to a doctor” and “numbers of diseases” they have are high and “employee's time spared for exercise” is less.
Research limitations/implications
Since the survey was conducted only in power sector, it is difficult to generalize the results. However, the findings from this study will provide the factors that cause job stress and how they impact on health of employees.
Practical implications
The result indicates the impact of job stress on health of employees in power sector. Current research suggests that job stressors should be treated timely to minimize the impact of job stress.
Originality/value
While previous research has focused on the effect of stress on health, the present study provides evidence of the relationship between the sources of job stress and health, particularly in power sector in Punjab. This study would be contributing to the existing literature in Indian context.
Mulugeta Kebede Adem and Sandeep Singh Virdi
This study aims at examining the effect of total quality management (TQM) practices on the financial performance ISO 9001:2008 certified manufacturing companies in Ethiopia with a…
Abstract
Purpose
This study aims at examining the effect of total quality management (TQM) practices on the financial performance ISO 9001:2008 certified manufacturing companies in Ethiopia with a mediating role of operational performance.
Design/methodology/approach
A cross-sectional survey research was conducted to meet the purpose. Data used for the study were solely primary data and were collected from the top and middle-level managers of different departments and senior experts working under the production/operation and quality management units of the target organizations. Data were obtained from 302 participants working in 73 companies using a self-administered questionnaire. Structural equation modelling (SEM) technique was applied to test the hypotheses positing the structural link between TQM practices, operational performance and financial performance.
Findings
The findings show that TQM practices had a significant direct and positive effect on both operational performance and financial performance and that operational performance significantly affects financial performance. The bootstrapping output of the mediation analysis also established that operational performance partially mediates the causal link between TQM practices and financial performance.
Research limitations/implications
The empirical evidence provided by the present study provides helpful insights and guidance to managers to make a good deal of investment in maintaining enhanced performance outcomes under the operations stream that eventually would lead to better financial outcome.
Originality/value
Being one of the first attempts to empirically examine the structural linkages among TQM practices, operational performance and financial performance in Ethiopian manufacturing organizations, this paper provides strategic insights on the importance of implementing TQM practices in a holistic manner for the achievement of better performance outcomes.
Details
Keywords
Mulugeta Kebede Adem and Sandeep Singh Virdi
This study is aimed at examining the effect of Total Quality Management (TQM) practices on the operational performance of ISO 9001:2008 certified manufacturing companies in…
Abstract
Purpose
This study is aimed at examining the effect of Total Quality Management (TQM) practices on the operational performance of ISO 9001:2008 certified manufacturing companies in Ethiopia.
Design/methodology/approach
A cross-sectional survey was conducted to meet the purpose. Primary data was collected from the managers and senior experts working under the production and quality management units of the surveyed firms. Data was obtained from a survey of 302 participants found in 73 ISO 9001:2008 certified manufacturing organizations. Both EFA and CFA were applied to validate and confirm the instrument, and Structural Equation Modeling (SEM) was used to test the hypotheses.
Findings
The results revealed that among the practices of TQM used in the model only supplier quality management, continuous improvement and process management were found to have significant and positive effect on the operational performance of the ISO 9001:2008 certified manufacturing organizations in Ethiopia.
Research limitations/implications
Future studies are suggested to consider some contextual variables such as firm age, scope of operation, firm size and firm strategy while addressing the objective.
Practical implications
The study will encourage managers of manufacturing companies in Ethiopia to utilize a reliable and valid framework of TQM practices for better operational performance results.
Originality/value
The fact that Ethiopian manufacturing organizations are required to improve their product's quality in order to improve their productivity and enhance their competitiveness in a global market is the rationale of this study. Even though several studies have evolved to scrutinize the link between TQM and operational performance across the world, nearly nothing, is known about this linkage in Ethiopia. Thus, the study represents one of the first attempts to empirically investigate this linkage in Ethiopian context.
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Keywords
Akansha Mer and Amarpreet Singh Virdi
Introduction: Amidst Volatility, Uncertainty, Complexity, and Ambiguity (VUCA), turbulence is a vital component of an entrepreneurial landscape. VUCA world has set a new dynamic…
Abstract
Introduction: Amidst Volatility, Uncertainty, Complexity, and Ambiguity (VUCA), turbulence is a vital component of an entrepreneurial landscape. VUCA world has set a new dynamic in the business environment and organisation’s settings. In such an environment, it is pertinent for entrepreneurs to exhibit creativity, innovative service behaviour, and performance.
Purpose: The study investigates whether creativity, innovative service behaviour, and performance of entrepreneurs are fostered through employee engagement practices in a highly volatile, uncertain, complex, and ambiguous environment.
Methodology: The methodology involves a systematic review and meta-synthesis. By identifying the major topics, a systematic literature review helped critically analyse and synthesise the literature.
Findings: According to the study, corporate entrepreneurial factors like (management reinforcement, reward/reinforcement, job autonomy/discretion, time attainability, and organisational boundaries) entrepreneurial potential, entrepreneurial orientation, human capital, self-efficacy beliefs lead to employee engagement, which, in turn, fosters creativity, innovative service behaviour, and performance among entrepreneurs in the VUCA world.