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1 – 8 of 8Michael Elliott, Sanda Kaufman, Robert Gardner and Guy Burgess
Frames play a central role in how parties to a conflict make sense of their situation and how they interact. How they interact in turn affects possible outcomes. This article…
Abstract
Frames play a central role in how parties to a conflict make sense of their situation and how they interact. How they interact in turn affects possible outcomes. This article addresses a set of challenges to teaching about frames, framing, and their link to conflict assessment, and offers a web‐based solution that addresses some of these challenges. The training material incorporates aspects of simulation exercises and case stud‐ies to create a realistic environment in which students conduct assessments of conflict dynamics and frames. This free, publicly‐available product can be integrated into in‐class training modules, assigned as an out‐of‐class project, or explored through individual study. The materials allow for self‐pacing, backtracking, review, and repeated tries, made possible by the web medium.
Sanda Kaufman and George T. Duncan
Recognizing fertile ground and preparing ground not yet ready is an essential skill of an effective intervenor. This sequence of diagnosis and action is studied in a theoretical…
Abstract
Recognizing fertile ground and preparing ground not yet ready is an essential skill of an effective intervenor. This sequence of diagnosis and action is studied in a theoretical framework in which mediators examine and alter four classes of disputants' perceptions. These classes are (1) the available set of actions, (2) the class of possible consequences, (3) the likelihoods of uncertain events and consequences of actions, and (4) preferences over consequences. Denver's increasing demand for water led to the Foothills environmental dispute in 1977. This dispute featured various forms of third party intervention. U.S. Representative Patricia Schroeder's failure to mediate the Foothills conflict, and U.S. Representative Timothy Wirth's success, are compared in terms of the disputants' key beliefs affected by the two self‐appointed intervenors' actions. Using the technique of counterfactual case analysis, an exploration is made of a range of possible timing and ground preparation decisions. Although the particular circumstances of any dispute play a key role in its resolution, the proposed perspective extracts features that are general and therefore transferable to other contexts, thereby enabling mediators to belter develop, transmit, and apply intervention skills.
George T. Duncan and Sanda Kaufman
The U.S. Census Bureau, health data providers, and credit bureaus are information organizations (IOs). They collect, store, and process large sets of sensitive data on…
Abstract
The U.S. Census Bureau, health data providers, and credit bureaus are information organizations (IOs). They collect, store, and process large sets of sensitive data on individuals, households, and organizations. Storage, processing, and dissemination technologies that IOs employ have grown in capability, sophistication, and cost‐effectiveness. These technologies have outpaced the design and implementation of procedures for protecting data in transfer from primary data provider to IO and from IO to data user. On the one hand, it is necessary to protect the confidentiality of such data; on the other hand, it is necessary to protect the accessibility to the data by users, including researchers and analysts. Conflicts ensue in the two corresponding arenas: between the IO and data providers concerned with inadequate privacy and confidentiality protection; and between the IO and data users who find their access to data restricted. In this article third‐party mechanisms for managing disputes in the privacy and information area are both theoretically justified and their empirical manifestations examined The institutional mechanisms considered include privacy and information clearinghouses, a “Better Data Bureau,” a privacy information advocate, a data ombuds, a privacy mediator, an internal privacy review board, and a data and access protection commission. Under appropriate circumstances, these arrangements promise a more flexible and responsive resolution of the conflict between privacy/confidentiality and legitimate information access than is possible through legislative action and administrative rulings alone.
George T. Duncan and Allen R. Solem
This simulation consists of a series of exercises in which participants select moves that minimize their penalties in a delivery system (TARTAN) game. It emphasizes multiple‐actor…
Abstract
This simulation consists of a series of exercises in which participants select moves that minimize their penalties in a delivery system (TARTAN) game. It emphasizes multiple‐actor decision making, which shows how negotiation can lead to cooperative solutions with material benefit. It makes use of calculus, and optimization techniques of dynamic programming. In addition, it gives participants practice both with and without a mediator.
Ady Milman and Asli D.A. Tasci
The purpose of this study is to identify the influence of perceived brand color emotions on perceived brand creativity, assess the influence of perceived brand creativity on…
Abstract
Purpose
The purpose of this study is to identify the influence of perceived brand color emotions on perceived brand creativity, assess the influence of perceived brand creativity on utilitarian and hedonic values, measure the impact of hedonic and utilitarian values on brand loyalty and evaluate the role of different theme park color schemes in influencing these relationships.
Design/methodology/approach
The study modeled the proposed relationships by analyzing data from an online survey using partial least squares structural equation modeling. Respondents were presented with different color schemes to induce certain emotions before answering questions.
Findings
The results showed that the valence and arousal of emotions incited by various colors lead to a perception of creativity for theme park products, which then influence both utilitarian and hedonic values and thus brand loyalty. When the model was compared for seven different color schemes for a theme park brand, differences seem sporadic rather than systematic.
Research limitations/implications
The online nature and timing of the study may have prohibited authentic reactions from consumers as the US theme park industry is currently in its recovery mode.
Practical implications
While the results did not identify a specific preferred color scheme, theme park executives should continue using a variety of color combinations to generate visitor perceptions of novelty and creativity that would impact their perceived hedonistic and utilitarian values.
Originality/value
The study empirically tests color influences on a brand’s perceived creativity and its consequences on a brand’s utilitarian and hedonic values and brand loyalty.
Details