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Healthcare professionals work in high stress environments and may benefit from organizational efforts that enhance coping abilities. Community-based psychological first aid (CBPFA) is an evidence-informed program designed for building these skills and promoting resilience during stressful times. However, few studies have examined the effectiveness of CBPFA. The paper aims to discuss these issues.

This study examined the effectiveness of CBPFA training in promoting occupational self-efficacy and intentions to use CBPFA among oncology care staff over time using a longitudinal design.

Participants reported increased occupational self-efficacy and intentions to use CBPFA skills after completing training. These factors remained stable at one-month follow-up.

The implications of these results are limited by the lack of a control group in the study’s design, relatively homogenous sample and participant dropout.

Despite the study’s limitations, these results represent an initial step in empirically examining the impact of CBPFA trainings and providing evidence that CBPFA may be an effective preparedness and development program in high-stress healthcare settings.

Given the emphasis in today's environment on customer focus, stakeholders’ interests, public‐sector organisational performance and other methods of assessment are employed to address issues in the new public management and prevailing managerialism in measurement of public‐sector organisations around the world. Therefore, many public‐sector organisations have been encouraged to implement benchmarking as one way of satisfying the government's requirement that public organisations provide best‐value services. In order to achieve best‐value services in public‐sector organisations, benchmarking is considered to be a vital management tool and benchmarking has been used widely in private‐sector organisations. This paper focuses on providing a critical view of benchmarking to provide best‐value services to taxpayers and local businesses. The paper emphasises that, in order for benchmarking to be successful in public‐sector organisations, it is important to have a full commitment to continuous improvement, an ability to learn from others, and a commitment to implement improvement.

June 6, 1967 Trade union — Expulsion — Right of action — Member charged with breach of rules — Acquitted by management committee — Committee member purporting to appeal to executive council — Rules not precluding council from hearing member — Member not heard — Council excluding member from union — Whether contrary to natural justice — “Member aggrieved” — Whether rules providing for appeal by other than member charged — Rules providing for forfeiture of membership by member seeking redress of grievance in any manner other than provided for by rules before following their full procedure — Application to court — Whether membership forfeited by application to court on ground of exclusion against natural justice.

March 13, 1969 Trade union — Amalgamation — Pending appeals — Provision for appeal from executive decision to expel member — Rules providing for appeal to be heard at specified time — Expelled member setting down notice of appeal — Union amalgamating with another union before appeal heard — New rules for amalgamated unions not covering pending appeals — Expelled member's appeal not heard at specified date — Attempt by new executive to provide for later hearing of pending appeals — Validity — Whether expulsion should be set aside.

October 27, 1966 Trade Union — Disciplinary action — Policy of union that overtime optional — Refusal to do overtime — Whether act “to the detriment of the interests of the union” — Branch committee's decision binding pending appeal — Appeal to final appeal court withheld — Subsequent charges of failing to implement branch committee's decision — Whether branch committee's decision ultra vires — Validity of proceedings.

June 14, 1967 Master and servant — Wage standstill — “Rate of remuneration paid” — Whether remuneration actually paid — Whether remuneration contracted to be paid — “Rate” — “Paid” — “Same kind of work” — Ambiguity — Construction of penal statute — Prices and Incomes Act, 1966 (c. 33), ss.28(2), 29(4) — Temporary Restrictions on Pay Increases (July 20, 1966, Levels) (No. 1) Order, 1966 (S.I. 1966 No. 1365), art. 2 — Temporary Restrictions on Pay Increases (No. 2) Order, 1966 (S.I. 1966No. 1468), art. 2.

Aslib Library holds a collection of thesauri, subject headings and classification schemes which are used to answer members' enquiries about the existence of schemes for particular subject fields and many of which are available on loan for two weeks. Our policy is to acquire all significant English language publications and bilingual or multilingual items with English as one of the languages.

Much to the relief of everyone, the general election has come and gone and with it the boring television drivel; the result a foregone conclusion. The Labour/Trade Union movement with a severe beating, the worst for half a century, a disaster they have certainly been asking for. Taking a line from the backwoods wisdom of Abraham Lincoln — “You can't fool all the people all the time!” Now, all that most people desire is not to live easy — life is never that and by the nature of things, it cannot be — but to have a reasonably settled, peaceful existence, to work out what they would consider to be their destiny; to be spared the attentions of the planners, the plotters, provocateurs, down to the wilful spoilers and wreckers. They have a right to expect Government protection. We cannot help recalling the memory of a brilliant Saturday, but one of the darkest days of the War, when the earth beneath our feet trembled at the destructive might of fleets of massive bombers overhead, the small silvery Messerschmits weaving above them. Believing all to be lost, we heaped curses on successive Governments which had wrangled over rearmament, especially the “Butter before Guns” brigade, who at the word conscription almost had apoplexy, and left its people exposed to destruction. Now, as then, the question is “Have they learned anything?” With all the countless millions Government costs, its people have the right to claim something for their money, not the least of which is the right to industrial and domestic peace.