Samson Tam, W.B. Lee, Walter W.C. Chung and Henry C.W. Lau
A typical product design project involves a number of activities, and each activity requires human resources support. These activities and resources must be properly planned and…
Abstract
A typical product design project involves a number of activities, and each activity requires human resources support. These activities and resources must be properly planned and scheduled in order to achieve optimum project time and cost. This paper proposes a process planning and scheduling (PPAS) system which is based on the concept of process planning typically used for the planning of production activities. Object technology (OT) is chosen as the platform for the development of the PPAS model for its specific characteristics such as inheritance, encapsulation, polymorphism etc. Presents the concept of the PPAS system, discusses its relationship with reference to product design, and proposes the use of object technology as a platform for building the PPAS.
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While there is a plethora of literature examining the antecedents affecting technology adoption decision, there have been limited investigations into the various stages of…
Abstract
Purpose
While there is a plethora of literature examining the antecedents affecting technology adoption decision, there have been limited investigations into the various stages of technologies adoption by hoteliers. This paper aims to examine two established theoretical paradigms jointly, facilitating an understanding of not only the antecedents affecting technology adoption but also the hoteliers' intensity of technology adoption.
Design/methodology/approach
The development of Davis's Technology Acceptance Model (TAM) will be explored, from its adaptation of the Theory of Reasoned Action (TRA) to the Theory of Planned Behaviour (TPB). Following which, Roger's Diffusion of Innovation will be discussed and whether the concepts should jointly be explored so as to provide a more comprehensive elucidation of hoteliers' internet technologies adoption decisions.
Findings
The literature has corroborated that the TAM is effective in evaluating the concept of the user's perception of technology use by including the construct of internet applications' usefulness regardless of innovation intensity. Owing to the perpetual proliferation of internet technologies, the investigation of hoteliers' propensity to adopt internet technologies could be enhanced with the inclusion of the various levels of internet applications that are adopted. Rogers' diffusion of innovation paradigm helps to address this problem.
Practical implications
The concepts discussed here could help practitioners to become more aware of the factors that drive their internet technologies adoption. Academics could advance the paper's discussion of internet technologies adoption to other sectors of the tourism and hospitality industry.
Originality/value
The paper provides insight into the use of broader theories in understanding tourism and hospitality management phenomena. It is expected that academics would develop the discussed concepts further in order to create a wider awareness of how the industry responds to internet technologies at various stages.
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Samson Tam, W.B. Lee, Walter W.C. Chung and Elizabeth L.Y. Nam
This paper presents the design of a re‐configurable workflow system which is based on a product definition schema with the objective to expedite the product development…
Abstract
This paper presents the design of a re‐configurable workflow system which is based on a product definition schema with the objective to expedite the product development activities. This proposed system is characterised by its ability to cope with unexpected changes during the early stages of product development by re‐configuring the workflow of relevant processes, thereby significantly enhancing the agility of the entire system. A novel approach based on a four‐layered product definition schema is adopted to provide the conceptual foundation for the development of a rapid product design system which has to cope with the frequent change requests due to ever‐changing customer demands in an increasingly competitive marketplace.
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Ayodele Samuel Adegoke, Timothy Tunde Oladokun, Timothy Oluwafemi Ayodele, Samson Efuwape Agbato, Ahmed Demola Jinadu and Sulaimon Olawale Olaleye
This study aims to analyse the criteria used in measuring the determinants of the adoption of virtual reality (VR) technology in real estate agency practice in Lagos, with a view…
Abstract
Purpose
This study aims to analyse the criteria used in measuring the determinants of the adoption of virtual reality (VR) technology in real estate agency practice in Lagos, with a view to providing information with which the practice can be enhanced.
Design/methodology/approach
The data for the study were elicited using a questionnaire which was administered to eight real estate firms (REFs). The firms were those that have been operating in Lagos for at least five years, and the data collected were analysed using the DEMATEL method.
Findings
The findings revealed that perceived utility and relative advantage were the most important criteria for determining REFs' performance expectancy with VR technology. The two most important criteria to measure effort expectancy were “perceived ease of use” and complexity. “Subjective norms” was the most important criterion for measuring social influence, while “perceived behavioural control” was the most important criterion to measure facilitating conditions. Under “price value”, output quality was the only significant criterion. Finally, the frequency of use, the actual number of use and the amount of time spent utilising the technology were significant for measuring the REFs' use behaviour.
Practical implications
The study offers insights into the criteria that can assist REFs in integrating VR technology into real estate agency practice. The results are also helpful to the Nigerian real estate professional bodies to organise workshop programmes for REFs on the use of VR technology and other disruptive technologies. The results will also serve as a guide for REFs to gain a competitive advantage in this trying time of pandemic and help them measure up to global standards and the expectations of their clients.
Originality/value
Before this study, efforts have not been made to study the criteria for measuring the determinants of VR technology adoption in the Nigerian real estate agency practice.
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Samson Ajayi, Sandra Maria Correia Loureiro and Daniela Langaro
The growing complexity of consumer engagement (CE) due to the impact of Internet of things (IoT) has been attracting significant attention from both academics and industry…
Abstract
Purpose
The growing complexity of consumer engagement (CE) due to the impact of Internet of things (IoT) has been attracting significant attention from both academics and industry practitioners especially in recent times. Hence, understanding this phenomenon remains very crucial to the body of knowledge. This study conducted a systematic review on IoT and CE with the aim of proposing future research opportunities using the TCCM model.
Design/methodology/approach
Extant literature studies were systematically examined by sourcing high ranking ABS journals from EBSCO, ScienceDirect and Emerald. A total of 58 articles were included in the final analysis of this research.
Findings
The analysis established the need to conduct more research on CE due to the impact of new technological implementation in retail. The results further suggest the need for extensive research across African countries and emerging markets to enable broader empirical generalizations of research outcomes. Using the TCCM framework, the authors indicated directions for future empirical research.
Originality/value
This study exposes the current trends in CE and IoT. The results and analysis are both compelling and verifiable, hence, establishing a firm base of reference for future research in related fields.
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Zaleekha Aman and Muneer Al Mubarak
Over the course of the last 10 years, companies involved in the supply chain have been confronted with a myriad of issues, the most of which can be traced back to modifications in…
Abstract
Over the course of the last 10 years, companies involved in the supply chain have been confronted with a myriad of issues, the most of which can be traced back to modifications in the external environment, such as technical considerations. In addition to the issues that were already present, the recent pandemic generated a new set of challenges for supply chain companies, which had a direct impact on the continuity and sustainability of their businesses. By looking at the ways in which technology is being used to improve the long-term viability of supply chain organisations, this study takes into consideration the changes that were implemented in response to the pandemic, particularly in the food and drink industry. This study was conducted based on a critical literature assessment, and it asks for additional supply chain management research to be conducted in this field. Several ideas have been discussed to better understand the role of technology in the sector. The findings of the study make it clear that the benefits of technological sustainability and ease of use go a long way towards promoting the use of technology and enabling companies to effectively utilise technology within supply chain companies. The study adds to the literature as it integrates technology with the supply chain in the food and beverage sector, a path that is not well researched in the Kingdom of Bahrain.
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June Lu, Chun‐Sheng Yu, Chang Liu and James E. Yao
Wireless Internet via mobile devices (WIMD) is leading the world into another spectrum of communications and means of conducting day‐to‐day business and life activities. Full…
Abstract
Wireless Internet via mobile devices (WIMD) is leading the world into another spectrum of communications and means of conducting day‐to‐day business and life activities. Full bloom of wireless Internet services depends on user acceptance, as well as technology improvement. This paper develops a technology acceptance model for wireless Internet via mobile devices (TAM for wireless Internet), a conceptual framework to explain the factors influencing user acceptance of WIMD. By revising the technology acceptance model (TAM) to represent some unique features of the wireless system under study, TAM for wireless Internet proposes that constructs such as individual differences, technology complexity, facilitating conditions, social influences, and wireless trust environment determine user‐perceived short and long‐term usefulness, and ease of using WIMD. These, in turn, determine user intention and willingness to adopt WIMD. Twelve propositions are developed to promote and facilitate future empirical research relating to WIMD.
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Hart O. Awa, Ojiabo Ukoha Ojiabo and Bartholomew Chinweuba Emecheta
This paper aims to propose a framework that integrated the technology acceptance model (TAM), theory of planned behaviour (TPB) and technology-organization-environment (TOE) and…
Abstract
Purpose
This paper aims to propose a framework that integrated the technology acceptance model (TAM), theory of planned behaviour (TPB) and technology-organization-environment (TOE) and extended the constructs to enrich literature and capture some peculiarities of small and medium-scale enterprises (SMEs). Individually, the frameworks of extant TAM, TPB and TOE are insightful to the understanding of e-commerce adoption but a bit parochial in their constructs and so, can rarely provide clear lenses to deal with SMEs.
Design/methodology/approach
The adoption of e-commerce depends largely on the users’ conscious assessment of the influencing constructs as proposed, among others, in theories of reasoned action, TAM, TPB and TOE. This paper reviewed, synthesized and extended the constructs of these models in an integrated framework. The proposed integrated framework led to 18 propositions to promote and facilitate future research, and to guide explanation and prediction of e-commerce adoption in an organized system.
Findings
The introduced constructs in the integrated framework (e.g. company mission, individual difference factors, perceived trust and perceived service quality) introduce socio-technical systems and improve the theoretical base of adoption.
Research limitations/implications
Neither the adoption drivers nor the constructs in the theoretical framework are mutually exclusive and exhaustive; rather, they are complementary and could incorporate other factors. Although the theoretical implications of the findings of this paper extend the scope of adoption drivers, the proposed framework needs to be tested empirically.
Originality/value
The integrated and extended theoretical framework links three adoption drivers and attempts to improve existing knowledge on e-commerce adoption and to provide bases for more informed decision(s).
Yewande Adetoro Adewunmi, Margaret Nelson, Lerato Mompati, Steven Molloy and Samson Adeyemi
This study aims to comprehensively examine the respiratory infection prevention and control measures used in South African workplaces, particularly in the context of facilities…
Abstract
Purpose
This study aims to comprehensively examine the respiratory infection prevention and control measures used in South African workplaces, particularly in the context of facilities management (FM), during the 2020–2022 pandemic.
Design/methodology/approach
The present research involved pre-crafted semi-structured interviews conducted by University of the Witwatersrand students with FM heads in Johannesburg, South Africa. Recurrent themes were generated using NVIVO software and analysed using frequencies, word counts and word clouds.
Findings
This study identified 119 measures and placed these into two broad categories. Twelve critical measures were found. These measures were further validated by five FM experts, separate from FM heads, who cross-referenced them with WHO guidelines, enhancing the credibility of the findings. Subsequently, challenges with implementing these measures were explored.
Practical implications
The findings have direct relevance to the work of FM professionals, as they suggest that applying timely and comprehensive infection prevention and control measures can help employees to safely continue to work or return to the workplace during any future epidemic outbreaks.
Originality/value
Thus far, limited studies have explored critical measures used to prevent and control COVID-19 in the workplaces of developing countries during the 2020–2022 pandemic.