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Article
Publication date: 1 June 1998

Paul Lillrank and Sami Holopainen

Business process reengineering (BPR) is following a typical maturity cycle as a business fad. Some of the more radical and flashy elements are omitted as the basic principles…

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Abstract

Business process reengineering (BPR) is following a typical maturity cycle as a business fad. Some of the more radical and flashy elements are omitted as the basic principles integrate into common sense and business and engineering school curricula. The ways of evaluating benefits become more precise. This is illustrated by three case studies, in which the benefits are classified into customer perceived value, cost savings and business option value. The latter is not a direct consequence of an implemented reengineering project, but a set of new abilities that an organization must exercise separately as a part of a strategy process. This provides a conceptual link between reengineering and some of its critics arguing for a more proactive approach to value creation. The lasting contribution of the reengineering movement is the insistence on using both technology and organizational change together.

Details

Journal of Organizational Change Management, vol. 11 no. 3
Type: Research Article
ISSN: 0953-4814

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Article
Publication date: 25 October 2024

Clarissa F. Rocha, Carlos Quandt, Fernando Deschamps and Giovani Cruzara

This study identified the key factors that can be used to assess manufacturers' readiness for DT.

148

Abstract

Purpose

This study identified the key factors that can be used to assess manufacturers' readiness for DT.

Design/methodology/approach

Non-participating observations and semi-structured interviews were applied to five large manufacturers in Brazil and four in the UK, using content analysis.

Findings

The paper (1) identifies and discusses the aspects that companies need to consider for digital readiness; (2) presents a model developed in building blocks for DT readiness, which goes beyond the technical dimension; (3) argues that few firms fully understand DT’s meaning, opportunities and risks, and they should invest in strategic and socio-managerial preparation; (4) emphasizes government support as crucial to assist the business digital journey and (5) highlights that DT is a human transformation and technology users are the primary agents of this change.

Research limitations/implications

Although the literature proposes models regarding the levels of digital maturity, the present study investigates which organizational aspects need to be taken into account to be ready for digital change. The present study identified digital resources concerning the digital context (for instance, agile, collaborative, absorptive and data analytics capabilities) and provided an integrated view that encompasses also external aspects of the environment that need to be taken into consideration when performing the analysis, a contribution to strategic management literature in the sense that it goes beyond studies that usually explore only internal aspects of the firm that cannot properly explain how digitalization can be achieved by an organization.

Practical implications

Technologies do not cause changes without people being able to extract and understand the value of the use and impact of these technologies. Business innovation demands engagement, attitudes and connections between people. If the factories do not mobilize and train internal and external collaborators to realize the value of digital technologies, the promised gains of DT will hardly be realized. Preparing people is one of the most challenging aspects of business digitalization. The proposed framework offers a multidimensional view of DT, providing insights into strategic aspects and the roles and mindset of employees in organizations on their digital journey, characterized by constant learning. DT is a work of change management, done with, for and by people. The article also helps companies identify critical factors to evaluate before operationalizing digital innovation practices.

Social implications

This study also contributes to policymakers, such as government and industry consortia, in establishing relevant factors when policies are being drawn. Analyzing the factors for a sector, in general, might inform the investment priority in actions that might foster DT for that sector. Given the recurring turmoils in the global economic environment, broad policies need to be established by the government for business digitalization, which can boost the performance of the productive sector.

Originality/value

This study provides valuable insights consolidated into a DT readiness model. The article helps companies identify critical factors to evaluate before operationalizing digital practices. It compares the differences and commonalities among factories in an underdeveloped country versus an industrialized nation.

Details

Journal of Manufacturing Technology Management, vol. 36 no. 1
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 4 April 2016

Mikko Kantola and Arto Saari

The purpose of this paper is to identify the risks and challenges related to the change in building construction projects to the European Union (EU) zero-energy building (nZEB…

266

Abstract

Purpose

The purpose of this paper is to identify the risks and challenges related to the change in building construction projects to the European Union (EU) zero-energy building (nZEB) decree in the year 2020. Another goal was to create solutions to those risks and challenges.

Design/methodology/approach

A workshop method was chosen to gather up-to-date information from the construction cluster in Finland.

Findings

In the workshop, the main concern was the level of knowledge and know-how with all the parties working with construction projects. As an answer to this challenge, serious and substantial education in the organisations and competence requirements for designers and piloting as much as possible in the next few years was offered. Commissioning consultant was also seen as vital for nZEB project. Tight schedules and unfit project delivery systems were also seen as a risk for nZEB projects. However, modern project delivery systems were seen to be problematic in practice even if they were functional in theory.

Originality/value

The results of the workshop are valuable for all parties working with building construction projects in Finland and the whole EU area.

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