Matthew Tucker, Martin Turley and Sam Holgate
– The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are.
Abstract
Purpose
The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are.
Design/methodology/approach
Using quantitative research methods the study then examines how important each of the factors is considered from the perspective of those responsible for such services in the Northwest of England, the level of implementation throughout the region is also examined.
Findings
Respondents felt that all 11 factors are perceived as “very” important but only nine are “always” implemented within their place of work. Sustainability and innovation are identified as the two factors that are least critical. It can also be said that although important and well implemented, the in-house skills factor does not appear to be considered as critical in comparison to the other factors.
Originality/value
The UK housing sector is under an enormous amount of pressure to meet the needs of a growing population in extremely uncertain financial conditions. Social housing is a potential solution but providers are currently contending with reduced budgets and cuts to staffing levels together with an expectation that service levels will be maintained and value for money maximised. Repairs and maintenance of their stock is at the forefront of their challenge to meet these expectations and it is therefore vital that the service they provide is effective.
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Fernando Jaramillo, Robert Nixon and Doreen Sams
This study takes an interdisciplinary research orientation in an attempt to comprehensively investigate the effects of police stress internal to the organization (i.e. role…
Abstract
Purpose
This study takes an interdisciplinary research orientation in an attempt to comprehensively investigate the effects of police stress internal to the organization (i.e. role ambiguity, role conflict, supervisor support, group cohesiveness, and promotion opportunities) on organizational commitment, after controlling for the effects of job satisfaction. Existing empirical models have mainly been limited to analyses of the effects of role conflict and role ambiguity on job strain and rely on samples of salespeople, customer satisfaction employees, and retail managers working at private organizations to the neglect of not‐for‐profit organizations.
Design/methodology/approach
Therefore, the underlying research hypotheses were tested using responses to 150 surveys from police officers of six law enforcement agencies.
Findings
Results indicate that in addition to job satisfaction, supervisor's support, group cohesiveness, and promotion opportunities are the best predictors of organizational commitment of law enforcement officers. The results also indicate a significant relationship between organizational commitment and intention to leave.
Research limitations/implications
Study findings are based on responses of officers from six police agencies in Florida. Results may not be representative of all US police.
Practical implications
Research findings may help senior police officers in charge of managing the police force design strategies that both enhance police officers', organizational commitment and diminish turnover intentions.
Originality/value
This study empirically tested a model that examines the effects of stressors on commitment and turnover intentions in police settings.
Traditional methods of marketing evaluation may underestimate the true benefits from brand marketing, unless opportunities for brand extension are included in the evaluation…
Abstract
Traditional methods of marketing evaluation may underestimate the true benefits from brand marketing, unless opportunities for brand extension are included in the evaluation. However, valuing brand extension opportunities is not without difficulties. Traditional discounted cash flow (DCF) analysis may underestimate the value of brand extension, in particular the value of flexibility, such as the ability to increase or decrease brand extension investment depending on future circumstances. An approach based on real options theory is recommended and it is demonstrated how this can be used both formally, to evaluate the contribution of marketing to the success of a brand extension, and informally, to influence the thinking of brand managers.
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Air pollution poses a significant global threat to both human health and environmental stability, acknowledged by the World Health Organization as a leading cause of…
Abstract
Air pollution poses a significant global threat to both human health and environmental stability, acknowledged by the World Health Organization as a leading cause of non-communicable diseases (NCDs) and a notable contributor to climate change. This chapter offers a comprehensive review of the impacts of air pollution on health, highlighting the complex interactions with genetic predispositions and epigenetic mechanisms. The consequences of air pollution to health are extensive, spanning respiratory diseases, cardiovascular disorders, adverse pregnancy outcomes, neurodevelopmental disorders, and heightened mortality rates. Genetic factors play a pivotal role in shaping individual responses to air pollution, influencing susceptibility to respiratory illnesses and the severity of symptoms. Additionally, epigenetic changes triggered by exposure to pollutants have been linked to respiratory health issues, cancer development and progression, and even transgenerational effects spanning multiple generations. As countries, including the UK, pursue ambitious targets for reducing emissions, ongoing research into the complex interplay of air pollution, genetics, and epigenetics is essential. By unravelling the underlying mechanisms and advancing preventive and therapeutic strategies, we can protect public health and promote sustainable environmental practices in the face of this pervasive global challenge.
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In discussing the merits and demerits of infants' foods, it is impossible to avoid reference to the physiological problems connected with infantile digestion, because, of course…
Abstract
In discussing the merits and demerits of infants' foods, it is impossible to avoid reference to the physiological problems connected with infantile digestion, because, of course, the whole question of suitability or otherwise turns upon the degree of digestibility of the preparations. Appearance and flavour, although of great importance in the case of adults generally, and invalids in particular, here play only a minor part.
WE have now to regard Indexing from quite another standpoint. Hitherto we have been assuming it to be undertaken from a co‐operative point of view, as in the case of Poole's Index…
Abstract
WE have now to regard Indexing from quite another standpoint. Hitherto we have been assuming it to be undertaken from a co‐operative point of view, as in the case of Poole's Index and also in that of the Review of Reviews. In special work, the greater the magnitude of the task, as in the instance of Science as a whole, and any large divisions of Science, the more likely is co‐operative effort to be required, but speaking generally special indexes are largely the result of individual effort. It is here that that discrepancy in execution, allusion to which has been made earlier, becomes so manifest. It is my principal object to show how these contradictory methods, the natural result of several minds working on no fixed or settled plan, may be avoided. No space, therefore, will be wasted on detailing these inconsistencies, for the reader's and student's interests will be better served by the more positive method of pointing out how to index on a fixed and settled system. As in the previous section practical illustrations will appear later on to demonstrate this.
Mahmoud El Samad, Sam El Nemar, Georgia Sakka and Hani El-Chaarani
The purpose of this paper is to propose a new conceptual framework for big data analytics (BDA) in the healthcare sector for the European Mediterranean region. The objective of…
Abstract
Purpose
The purpose of this paper is to propose a new conceptual framework for big data analytics (BDA) in the healthcare sector for the European Mediterranean region. The objective of this new conceptual framework is to improve the health conditions in a dynamic region characterized by the appearance of new diseases.
Design/methodology/approach
This study presents a new conceptual framework that could be employed in the European Mediterranean healthcare sector. Practically, this study can enhance medical services, taking smart decisions based on accurate data for healthcare and, finally, reducing the medical treatment costs, thanks to data quality control.
Findings
This research proposes a new conceptual framework for BDA in the healthcare sector that could be integrated in the European Mediterranean region. This framework introduces the big data quality (BDQ) module to filter and clean data that are provided from different European data sources. The BDQ module acts in a loop mode where bad data are redirected to their data source (e.g. European Centre for Disease Prevention and Control, university hospitals) to be corrected to improve the overall data quality in the proposed framework. Finally, clean data are directed to the BDA to take quick efficient decisions involving all the concerned stakeholders.
Practical implications
This study proposes a new conceptual framework for executives in the healthcare sector to improve the decision-making process, decrease operational costs, enhance management performance and save human lives.
Originality/value
This study focused on big data management and BDQ in the European Mediterranean healthcare sector as a broadly considered fundamental condition for the quality of medical services and conditions.