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Women with little-to-no English continue to have poor birth outcomes and low service user satisfaction. When language support services are used it enhances the relationship between the midwife and the woman, improves outcomes and ensures safer practice. However, this study has shown a reluctance to use professional interpreter services by midwives. This study aims to understand the experiences of midwives using language support services.

A maximum variation purposive sampling strategy was used to recruit midwives (N = 12) to a qualitative, semi-structured interview study. Data were analysed using thematic analysis.

Four themes were generated from the data analysis with a central organising concept of “Navigating Care Without Language”. These themes were: “Continuity as Key”, “Facilitating Tools”, “Networks of Support” and “Innovative Planning”. Each of these themes had between three and four sub-themes. It was found midwives are keen to support women with language barriers. However, support can be difficult due to the unavailability of equipment and resources; lack of continuity (of interpreter and midwife); inability to plan for the acute care of women who require interpreter services; and the system not being accessible enough to women who require language support services, thus causing them to fall through the net.

Continuity of carer appears to be a protective factor due to the flexibility, relationship and continuum of support. This study will aid the development of education for undergraduate, post-graduate and practising midwives. It will also inform policymakers working to improve the service offered to women who speak little-to-no English.

The purpose of the study is to examine the effects of “flipping the classroom” on student performance, evaluation, and attendance in managerial accounting principles.

The study uses a crossed within-participants research design (each student experiencing both traditional instruction and simplified flipped instruction) allowing for control of individual differences between students; repeated-measures regression analysis for overall effects; quantile regression for performance-segregated effects.

Flipping the classroom resulted in significant performance improvement, particularly for lower performing students. Course evaluations indicate a few instructor-related ratings were lower for the flipped approach. Attendance was lower under the flipped approach for initial class meetings where the instructional manipulation occurred.

The study design included a weak form of flipping. A stronger form of flipping with greater incentives for class preparation as well as lecture videos could have stronger results.

Flipping the classroom could be effective for application-oriented accounting courses, particularly for lower performing students.

This is one of very few studies on flipping providing evidence of effectiveness using a crossed within-participants research design.

This chapter interrogates gender, inner conflict and narrative arcs of the characters of Daryl Dixon and Carol Peletier in the TV series The Walking Dead.

From the outset, these two characters are constructed in line with traditional gendered stereotypes, yet they both go through a transformation during the series, moving away from their starting point. Carol and Daryl are introduced to the audiences in scenes that situate them within traditional gendered roles and spaces. Thus, Carol is presented as submissive, compliant and obedient; she speaks with a soft voice and is positioned within domestic spaces in the camp site: by the camp fire, by the washing spot in the lake, inside the tent, etc. In contrast, Daryl is presented as a loner and a hunter, is referred to as a volatile person and portrays a physical appearance that echoes redneck masculinities (O’Sullivan, 2016).

This chapter will engage with theories of performativity and gender in relation to character design, in order to analyse and compare the ways in which these two characters challenge the gender stereotype through actions, yet often conform to it through the inner conflict and the solutions adopted.

Managing diversity requires an understanding of culture. The majority of businesses have realised that competitiveness no longer stems from formal organisational structures but rather from the mindsets, competencies, and functioning of individuals who create, develop, and support the organisation and who frequently come from different cultural backgrounds. Understanding the essence of a culture, its components, variations, and how all these things effect the business and the managerial process is very beneficial for international managers. Businesses in global value chains need cross-cultural management practices to obtain a competitive advantage. Global value chains make it possible to benefit from the comparative advantages of other nations, and without cross-cultural management, these multinational corporations would be unable to carry on with their business operations. Although there are many explanations on global value chains in the literature, there is no study on the effect of different cultures in value chain management and how different cultures can be managed in global value chains.

In this chapter, the definition of the concept of culture, which is comprehensive and crucial in managing differences, will be depicted. Then, the concept of cross-cultural management will be emphasised and what cross-cultural management means and why and to what extent it is important will be explained. In addition, the impact of cross-cultural management in the inclusive global value chain will be discussed, emphasising the value chain analysis, how it emerged, its basic concepts, and its importance in the international context.

A family media enterprise with very strong family culture and values is in the third and fourth generations of ownership and governance. They face a crisis when a large number of family shareholders want to cash out their shares. What led to this situation? How could it have been avoided? How should it be resolved?

Lack of succession and liquidity planning can harm the business through generations when it becomes a crisis.

In the ever-increasing dynamics of global business markets, firms must use all possible sources to innovate continually. This study aims to explore how supply chain innovation can be fostered through joint efforts between firms and their supply chain partners.

At least two areas advocate innovation through external relations, namely, supply chain collaboration and open innovation. This study aims to provide a holistic insight into how vertical and horizontal partnerships can be implemented to help supply chains become more innovative, building upon commonalities and differences between the two areas.

This study proposes a conceptual framework for supply chain innovation based on the following three ambidextrous capabilities: purpose (i.e. knowledge exploration and exploitation), span (horizontal and vertical collaboration) and orientation (i.e. incremental and radical innovation). With five propositions, the link between the three ambidextrous capabilities and supply chain innovation is explained. The implementation of the framework is articulated through an illustrative real-life case.

The concept of open innovation in supply chain settings is progressively essential yet under-researched. This study is an early attempt to draw on the available theories and literature on open innovation and supply chain collaboration and elaborates how supply chains can facilitate and adopt a more open approach toward innovation.

This chapter will develop an understanding of what the logical conclusion of having English football clubs primarily existing as businesses: namely, those instances where clubs are treated not as community institutions but as any other business with set assets that can be disposed of at a profit. There is an unfortunate history of clubs being owned based on the value of the assets they possess (such as their stadium or training), a trend that has only seemed to accelerate in recent decades. The various forms asset stripping takes can be explored by examining what happened to clubs like Blackpool FC and Wimbledon FC, as well as many others. This chapter is an exploration of what happens when the entity that fans assume is something more than a business is dismantled for profit, the harshest of reality checks, and a reminder that football clubs in these contexts are little more than business assets.

In this chapter, we review empirical research evidence on the relationship between stressors and catecholamines (i.e., adrenaline and noradrenaline) and cortisol. With respect to acute stressors, both laboratory and field research have shown that the exposure to stressors leads to an increase in catecholamine and cortisol levels. With respect to more chronic stressors, research evidence is less consistent. Chronic mental workload was found to be related to elevated adrenaline levels. With respect to cortisol responses the interaction between workload and other variables seems to play a role. Empirical studies suggest that chronic stressors affect the responsivity to acute stressors. Research showed that after the exposure to stressors catecholamine and cortisol recovery is delayed.

A BODY known as the Local Government Personnel and Management Services Group has been moved to issue a short paper commenting on the Bains Report issued by the Bains Committee to which the Group submitted evidence.